--- title: "Hi Chat Assistant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hi Chat Assistant Software - reviews, pricing plans, popular comparisons to other Sales Coaching products and more." source_url: "https://www.capterra.com/p/10027154/Hi-Chat-Assistant/" page_type: "product" language: "en" --- # Hi Chat Assistant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hi Chat Assistant ## What is Hi Chat Assistant? Hi Chat Assistant is an artificial intelligence-powered sales chatbot software. This software automates customer service on websites and WhatsApp, increases conversion rates, and provides qualified leads 24/7. Key features include automatic responses within seconds, customizable chat flows, integration with CRM platforms, and Spanish and English language support. ## What is Hi Chat Assistant used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $190 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Hi Chat Assistant Overview Updated September 2026 AI summary Hi Chat Assistant is a cloud-based solution for small businesses seeking to enhance their sales coaching processes. Combining conversation intelligence and performance management tools, it analyzes sales interactions to support coaching and development efforts. With AI and machine learning capabilities, Hi Chat Assistant offers chatbot-driven insights, making it suitable for teams looking to optimize sales team performance. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hi Chat Assistant 0.0 VS. [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price $190 Flat Rate, Per Month Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (561) Value For Money 0.0 (0) Value For Money 5.0 (306) Customer Service 0.0 (0) Customer Service 5.0 (329) ## Hi Chat Assistant alternatives [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [Clari](https://www.capterra.com/p/194117/Wingman/) [4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Starting price $1080.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194117/Wingman/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) ## FAQs about Hi Chat Assistant Features and Usability ### What are the key features of Hi Chat Assistant? Hi Chat Assistant offers AI and machine learning, natural language processing, and chatbot-driven automated responses for chat and messaging. It also includes live chat, conversation intelligence, CRM, lead management, and omnichannel outreach, plus reporting and analytics, performance management, and sales activity management for customer support and sales teams. Pricing ### How much does it cost and what fees or limitations are included? Hi Chat Assistant starts at $190 per month for the Basic plan, which includes up to 250 conversations, one WhatsApp number, and Sales Back Office. Extra conversations cost $0.32 each, and additional WhatsApp numbers cost $50 per month. Advanced is $350 monthly, and Premium is $550 monthly. Getting Started and Support ### What customer support options does Hi Chat Assistant offer? Hi Chat Assistant provides Email/Help Desk and FAQ/Forum support. These channels give users a way to send questions and search for self-service guidance. No reviewer feedback about support quality is available, so the support experience cannot be characterized beyond the listed options. ## Features AI summary Based on 570 Sales Coaching reviews Capterra data shows that buyers of Sales Coaching software rank the following features as their top priorities: - **Training Management** (**60%** of reviewers rated this feature as critical) - **Performance Management** (**60%**) - **Call Recording** (**67%**) Hi Chat Assistant includes **Performance Management**, giving sales teams a way to track coaching progress and measure rep outcomes over time. However, it does not include **Training Management** or **Call Recording**. Instead, it offers **Conversation Intelligence** (**49%**) and **AI/Machine Learning** (**61%**), which can help teams review sales interactions, spot patterns in rep performance, and improve coaching decisions, helping businesses build more consistent sales execution. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Hi Chat Assistant 11 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10027154/Hi-Chat-Assistant/pricing/) Basic $190.00 Flat Rate,Per Month It includes: - Up to 250 conversations - $0.32 per extra conversation - Sales Back Office included - WhatsApp number 1 included - Cost per extra WhatsApp number: 50 USD/month Advanced $350.00 Flat Rate,Per Month It includes: - Up to 1000 conversations - Visual Personalization: Yes - CRM Integration: Yes Premium $550.00 Flat Rate,Per Month It includes: - Up to 1500 conversations - Specific Roles: Yes Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.