# IPTel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IPTel Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10027156/IPTel

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# 

 IPTel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

IPTel

## What is IPTel?

IPTel is a cloud-based platform that combines all your communications into a single, efficient business solution. Instead of dozens of disparate tools, you get full functionality: IP PBX for high-quality telephony, auto-calling for quick customer outreach, integrated CRM for sales management, auto-notifier for timely reminders, and speech analytics that automatically evaluates the quality of conversations. Thanks to IPTel, businesses increase efficiency by 30% in the first months of use: managers handle more calls, and integration with messengers and email reduces lead loss. An open API allows you to integrate the system into your current processes in a week, and individual settings provide flexibility for any business task. IPTel is not just a software, but a reliable partner that will help your company grow faster by automating routines and improving the quality of customer service.

## What is IPTel used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$16

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for IPTel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://iptel-dialer.com&name=IPTel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IPTel

0.0

VS.

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting Price

$16

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (307)

Value For Money

0.0 (0)

Value For Money

4.7 (234)

Customer Service

0.0 (0)

Customer Service

4.8 (299)

## IPTel alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

[4.5 (732)](https://www.capterra.com/p/132852/Talkdesk/reviews/)

Starting price

$85.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132852/Talkdesk/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Automated Attendant

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Automatic Call Distribution

Distribute/route/connect calls

Automatic Outbound Dialer

Dials outbound calls automatically

IPTel 21 features

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Tickets are automatically assigned to specific agents based on predefined rules

Distribute/route/connect calls

Dials outbound calls automatically

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Telephone system that allows users to connect internally as well as place and receive external phone calls

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

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## Pricing

Free Trial

Cloud IP-PBX

$16.00

Per User,Per Month

It includes:

-   50 GB for call records
-   Max users Unlimited 50
-   Free technical support
-   Easy setup
-   Unlimited queues

Contact center

$47.00

Per User,Per Month

It includes:

-   REST API
-   A centralized hub for managing all interactions
-   Automated ticket creation and distribution
-   Intelligent call and message routing
-   Real-time performance analytics
-   AI assistant for agents

CRM system

$19.00

Per User,Per Month

It includes:

-   Business process automation for efficient teamwork
-   Built-in Viber & Telegram for instant communication
-   Reports and analytics to track sales performance
-   Electronic document management without extra hassle
-   Flexible settings and customization options
-   minimum 3 users

AI Voice Robots

$118.00

Per User,Per Month

It includes:

-   150 GB for call records
-   Multi-modal speech recognition
-   AI-generated dialogues
-   Support for inbound and outbound calls
-   Flexible scenario customization
-   Press-1 dialer (IVR menu)
-   Automatic call forwarding
-   Reports on IVR key presses
-   Upload contact lists
-   Play audio messages
-   Real-time call monitoring
-   Detailed call statistics

AI Voice bot plan

$51.00

Per User,Per Month

It includes:

-   Press-1 dialer (IVR menu)
-   Automatic call forwarding
-   Reports on IVR key presses
-   Upload contact lists
-   Play audio messages
-   Real-time call monitoring
-   Detailed call statistics
-   100 GB for call records

AI Voice Bot Basic plan

$20.00

Per User,Per Month

It includes:

-   Upload contact lists
-   Play audio messages
-   Real-time call monitoring
-   Detailed call statistics
-   50 GB for call records

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Salesdrive](https://www.capterra.com/p/186752/salesdrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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