# IPTel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IPTel Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/10027156/IPTel --- # IPTel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) IPTel ## What is IPTel? IPTel is a cloud-based platform that combines all your communications into a single, efficient business solution. Instead of dozens of disparate tools, you get full functionality: IP PBX for high-quality telephony, auto-calling for quick customer outreach, integrated CRM for sales management, auto-notifier for timely reminders, and speech analytics that automatically evaluates the quality of conversations. Thanks to IPTel, businesses increase efficiency by 30% in the first months of use: managers handle more calls, and integration with messengers and email reduces lead loss. An open API allows you to integrate the system into your current processes in a week, and individual settings provide flexibility for any business task. IPTel is not just a software, but a reliable partner that will help your company grow faster by automating routines and improving the quality of customer service. ## What is IPTel used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IPTel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://iptel-dialer.com&name=IPTel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IPTel 0.0 VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $16 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (958) Value For Money 0.0 (0) Value For Money 4.2 (781) Customer Service 0.0 (0) Customer Service 4.0 (753) ## IPTel alternatives Highest Rated [4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Automatic Call Distribution Distribute/route/connect calls Automatic Outbound Dialer Dials outbound calls automatically IPTel 21 features Application programming interface that allows for integration with other systems/databases System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Dials outbound calls automatically Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Store information about leads or contacts and track, manage and nurture them throughout the sales process Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Telephone system that allows users to connect internally as well as place and receive external phone calls Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Cloud IP-PBX $16.00 Per User,Per Month It includes: - 50 GB for call records - Max users Unlimited 50 - Free technical support - Easy setup - Unlimited queues Contact center $47.00 Per User,Per Month It includes: - REST API - A centralized hub for managing all interactions - Automated ticket creation and distribution - Intelligent call and message routing - Real-time performance analytics - AI assistant for agents CRM system $19.00 Per User,Per Month It includes: - Business process automation for efficient teamwork - Built-in Viber & Telegram for instant communication - Reports and analytics to track sales performance - Electronic document management without extra hassle - Flexible settings and customization options - minimum 3 users AI Voice Robots $118.00 Per User,Per Month It includes: - 150 GB for call records - Multi-modal speech recognition - AI-generated dialogues - Support for inbound and outbound calls - Flexible scenario customization - Press-1 dialer (IVR menu) - Automatic call forwarding - Reports on IVR key presses - Upload contact lists - Play audio messages - Real-time call monitoring - Detailed call statistics AI Voice bot plan $51.00 Per User,Per Month It includes: - Press-1 dialer (IVR menu) - Automatic call forwarding - Reports on IVR key presses - Upload contact lists - Play audio messages - Real-time call monitoring - Detailed call statistics - 100 GB for call records AI Voice Bot Basic plan $20.00 Per User,Per Month It includes: - Upload contact lists - Play audio messages - Real-time call monitoring - Detailed call statistics - 50 GB for call records ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Salesdrive](https://www.capterra.com/p/186752/salesdrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)