--- title: "Bloom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bloom Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/10027235/Bloom/" page_type: "product" language: "en" --- # Bloom Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Bloom ## What is Bloom? Bloom is a digital insurance portal by Redian Software that aims to revolutionize the customer experience for insurance providers. The portal features a comprehensive mobile app and web portal with robust API integration, digital KYC, customizable branding, and USSD support. It offers customers a range of self-service capabilities for policy management, endorsements, renewals, claims, and real-time support. Bloom enables insurance companies to increase customer engagement, reduce costs, expedite claims, gain insights, and adapt to evolving consumer needs. ## What is Bloom used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Insurance](https://www.capterra.com/insurance-agency-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bloom?[Manage this product listing](https://www.g2.com/products/mivoice-business/claim_requests/new?auto=true) ## Bloom Overview Updated September 2026 AI summary Bloom offers insurance-focused organizations a suite of tools for managing policies, claims, commissions, and contacts across small business, midsize, and enterprise segments. Supporting both core and specialized needs, it includes features for quoting, activity tracking, insurance rating, and workflow management. Bloom is deployed via cloud or web-based platforms, with options for Windows and Linux environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bloom 0.0 VS. [4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting Price $10000 Flat Rate, Per Year Starting Price $1000 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.9 (912) Value For Money 0.0 (0) Value For Money 3.7 (831) Customer Service 0.0 (0) Customer Service 4.2 (851) ## Bloom alternatives Highest Rated [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting price $70.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/) [4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172299/Health-Cloud/) ## FAQs about Bloom Features and Usability ### What are the key features of Bloom? Bloom offers insurance policy management, claims management, and quotes/estimates for core operations, plus commission management and commission calculations for compensation workflows. It also includes client management, lead management, task management, configurable workflow, reporting and statistics, access controls/permissions, and third-party integrations for connected recordkeeping. Integrations ### Which third-party tools and platforms does Bloom integrate with? Bloom integrates with Salesforce Marketing Cloud and Zoho CRM. These catalog integrations connect Bloom with marketing automation and customer relationship management platforms, covering core workflows for campaign data and contact management. Getting Started and Support ### What training and onboarding options does Bloom offer? Bloom provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Bloom offer? Bloom provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Without reviewer feedback on support experiences, no user sentiment about response times, helpfulness, or common frustrations can be confirmed from the available data. ## Features AI summary Based on 470 VoIP reviews Capterra data shows that buyers of insurance software rank the following features as their top priorities: - **Payment Processing** (**64%** of reviewers rated this feature as critical) - **Insurance Policy Management** (**56%**) - **Policy Management** (**52%**) Bloom includes **Insurance Policy Management** and **Policy Management**, giving insurance teams a clear way to manage coverage details, maintain policy records, and handle policy updates efficiently. However, it does not offer **Payment Processing**. Instead, it provides other features that reviewers also rate as important, including **Activity Tracking** (**46%**) and **Quotes/Estimates** (**43%**), helping businesses monitor client interactions, prepare pricing details, and keep policy-related work organized across the sales and service process. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Bloom 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Commission Calculations: Calculate employees' commissions based on certain rules - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Forms Management: Store, manage and track all forms in a centralized location - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Life & Health: Businesses operating within the life and health insurance sectors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Annual License $10,000 Flat Rate,Per Year ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.