# WhatsApp4Dynamics Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WhatsApp4Dynamics Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10027263/WhatsApp4Dynamics

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# 

 WhatsApp4Dynamics Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

WhatsApp4Dynamics

## What is WhatsApp4Dynamics?

WhatsApp4Dynamics is a Dynamics 365 CRM productivity app that integrates WhatsApp messaging capabilities directly within the CRM platform. Users can initiate, view, and manage WhatsApp chats with customers and prospects without leaving Dynamics 365, as well as automatically log conversations and sync data between the two systems. Key features include a native chat interface, notifications for new messages, customizable automated triggers, and the ability to create CRM records from new WhatsApp chats.

## What is WhatsApp4Dynamics used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WhatsApp4Dynamics

0.0

VS.

[4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (376)

Value For Money

0.0 (0)

Value For Money

4.0 (329)

Customer Service

0.0 (0)

Customer Service

4.3 (308)

## WhatsApp4Dynamics alternatives

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## FAQs about WhatsApp4Dynamics

Features and Usability

### What are the key features of WhatsApp4Dynamics?

WhatsApp4Dynamics offers automated responses, chatbot, and natural language processing for WhatsApp-based customer support and sales or marketing workflows. It also includes lead capture, transcripts and chat history, multi-language support, and language detection to manage conversations across different languages and maintain records of interactions.

Integrations

### Which third-party tools and platforms does WhatsApp4Dynamics integrate with?

WhatsApp4Dynamics integrates with Dynamics 365. It connects WhatsApp messaging workflows to Microsoft’s CRM platform for managing customer records, conversations, and related sales or support activity within a single system.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does WhatsApp4Dynamics offer?

WhatsApp4Dynamics provides Email/Help Desk support and an FAQ/Forum for self-service help. No reviewer feedback about support experience is available in the catalog data, so the support experience cannot be assessed here. Users can rely on the listed channels for product questions and guidance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Customer Support

Provide online support for your customers through live chat or help desk functionality

For Sales/Marketing

Used as a promotional or demonstration tool in sales and marketing presentations

Language Detection

Identify different languages

Lead Capture

Automatically identify and save contact information of potential customers

WhatsApp4Dynamics 9 features

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Provide online support for your customers through live chat or help desk functionality

Used as a promotional or demonstration tool in sales and marketing presentations

Identify different languages

Automatically identify and save contact information of potential customers

Manage and support multiple languages

Process and analyze human language in text or audio form

View messages sent by both parties during the chat conversation

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We can help you find the software with the features you need.

## Pricing

### Starting price

Free trial not available

## Integrations

[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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