--- title: "SimplyReview Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplyReview Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10027324/SimplyReview/" page_type: "product" language: "en" --- # SimplyReview Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SimplyReview ## What is SimplyReview? SimplyReview is customer experience software that helps businesses collect and display customer reviews. The software allows users to request and gather video and text testimonials from customers which can then be displayed on the company's website and social media using customizable widgets and marketing assets. Key features include automated review requests, remote video recording, built-in editing tools, and social proof widgets to highlight customer stories. ## What is SimplyReview used for? [Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €21 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimplyReview?[Manage this product listing](https://www.g2.com/products/simplyreview/claim_requests/new?auto=true) ## SimplyReview Overview Updated September 2026 AI summary SimplyReview supports businesses of all sizes in managing customer experience by offering tools for feedback collection, journey mapping, and analytics. It enables survey creation, real-time notifications, and collaboration, with customizable templates and branding. Optional features such as predictive analytics, customer segmentation, and workflow management provide flexibility for organizations seeking deeper insight and control. Deployment is cloud-based. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimplyReview 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price €21 Usage Based, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (10,499) Value For Money 0.0 (0) Value For Money 4.4 (6,536) Customer Service 0.0 (0) Customer Service 4.3 (5,845) ## SimplyReview alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about SimplyReview Overview ### What company size and specific industries is SimplyReview built for? SimplyReview is designed for businesses of all sizes that want customer experience software for collecting customer reviews to support sales. It is not tied to a specific industry, so it can fit small businesses, mid-market companies, and larger organizations across many sectors. Features and Usability ### What are the key features of SimplyReview? SimplyReview offers feedback management, surveys and poll management, and multi-channel data collection for gathering customer input. It also includes reporting and analytics, real-time analytics, predictive analytics, and data visualization, plus workflow management, collaboration tools, access controls and permissions, customizable forms, customizable templates, and customizable branding. Pricing ### How much does it cost and what fees or limitations are included? SimplyReview starts at €21 per month for The Essentials, which includes all widgets, unlimited text reviews, and unlimited video reviews. The Complete Package costs €49 per month and adds custom branding, multiple workspaces, and SMS invitations. A free trial is available. Getting Started and Support ### What training and onboarding options does SimplyReview offer? SimplyReview provides live online training sessions for teams that need guided setup and real-time instruction. This format supports direct interaction during onboarding and allows participants to ask questions while learning the product’s core functions and workflows. Getting Started and Support ### What customer support options does SimplyReview offer? SimplyReview provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed contact channels. ## Features AI summary Based on 3,764 Review Management reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) SimplyReview supports all three of the features reviewers rate most important: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, track sentiment and trends, and turn feedback into clear insights, allowing teams to improve experiences and make more informed decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding SimplyReview 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10027324/SimplyReview/pricing/) The Essentials €21.00 Usage Based,Per Month It includes: - Unlimited Text Reviews - Unlimited Video Reviews - All Widgets The Complete Package €49.00 Usage Based,Per Month It includes: - Custom Branding - SMS Invitations - Multiple Workspaces Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.