# SimplyReview Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SimplyReview Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10027324/SimplyReview/alternatives --- # SimplyReview Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SimplyReview ## What is SimplyReview? SimplyReview is customer experience software that helps businesses collect and display customer reviews. The software allows users to request and gather video and text testimonials from customers which can then be displayed on the company's website and social media using customizable widgets and marketing assets. Key features include automated review requests, remote video recording, built-in editing tools, and social proof widgets to highlight customer stories. ## What is SimplyReview used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €21 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimplyReview?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.simplylabs.ai/&name=SimplyReview) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimplyReview 0.0 VS. [4.4 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price €21 Usage Based, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,604) Value For Money 0.0 (0) Value For Money 4.2 (2,659) Customer Service 0.0 (0) Customer Service 4.3 (2,767) ## SimplyReview alternatives [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (670)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about SimplyReview Overview ### What company size and specific industries is SimplyReview built for? SimplyReview is designed for businesses of all sizes that want to collect customer reviews as part of their customer experience process. It is not tied to a specific industry, making it suitable for companies across sectors that need a simple way to support sales with review collection. Features and Usability ### What are the key features of SimplyReview? SimplyReview offers feedback management, survey and poll management, and surveys & feedback for collecting customer input across multiple channels. It also includes reporting/analytics, real-time analytics, predictive analytics, data visualization, and text analysis, plus customer journey mapping, customer segmentation, workflow management, access controls/permissions, and customizable branding. Pricing ### How much does it cost and what fees or limitations are included? SimplyReview starts at €21 per month for The Essentials plan, which includes All Widgets, Unlimited Text Reviews, and Unlimited Video Reviews. The Complete Package costs €49 per month and adds Custom Branding, Multiple Workspaces, and SMS Invitations. A free trial is available. Getting Started and Support ### What training and onboarding options does SimplyReview offer? SimplyReview provides live online training sessions for teams getting started with the product. These sessions can support guided setup, feature walkthroughs, and direct instruction from a trainer during onboarding. Getting Started and Support ### What customer support options does SimplyReview offer? SimplyReview provides email/help desk support, phone support, and 24/7 live rep assistance. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct access to support when users need help. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding SimplyReview 25 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Provides a channel for team members to share media files, communicate, and work together Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Collect information from multiple sources Manage and support multiple languages Predict future data based on historical data sets Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial The Essentials €21.00 Usage Based,Per Month It includes: - Unlimited Text Reviews - Unlimited Video Reviews - All Widgets The Complete Package €49.00 Usage Based,Per Month It includes: - Custom Branding - SMS Invitations - Multiple Workspaces Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.