--- title: "Wireless Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wireless Social Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more." source_url: "https://www.capterra.com/p/10027346/Wireless-Social/" page_type: "product" language: "en" --- # Wireless Social Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Wireless Social ## What is Wireless Social? Wireless Social transforms guest Wi-Fi into a powerful customer data platform for hospitality, capturing rich insights that help venues understand, engage, and retain guests. Trusted by thousands of pubs, bars, cafés, restaurants, and leisure venues, it delivers opt-in rates of up to 72% and integrates seamlessly with 100+ CRM and marketing systems. Operators can segment audiences by visit type, frequency, or dwell time, enabling personalised campaigns that drive loyalty and repeat visits. With Wireless ONE, guests enjoy single-account access across 7,500+ venues, creating over 16M unique profiles and delivering consistent data across brands. Advanced reporting and real-time analytics provide operators with actionable insights to improve marketing ROI, increase dwell time, and grow revenue. ## What is Wireless Social used for? [Data Collection](https://www.capterra.com/data-collection-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wireless Social?[Manage this product listing](https://www.g2.com/products/kovair-alm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wireless Social 0.0 VS. [### BlueConic](https://www.capterra.com/p/148284/BlueConic/) [4.2 (17)](https://www.capterra.com/p/148284/BlueConic/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.9 (17) Value For Money 0.0 (0) Value For Money 3.9 (17) Customer Service 0.0 (0) Customer Service 4.3 (17) ## Wireless Social alternatives [Segment](https://www.capterra.com/p/150621/Segment/) [4.7 (72)](https://www.capterra.com/p/150621/Segment/reviews/) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150621/Segment/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Highest Rated [NiceJob](https://www.capterra.com/p/142037/NiceJob/) [4.9 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142037/NiceJob/) [Salesforce for Retail](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/) [4.5 (12)](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/) ## FAQs about Wireless Social Overview ### What company size and specific industries is Wireless Social built for? Wireless Social is designed for pubs, bars, restaurants, cafés, QSRs, and leisure venues that need guest Wi-Fi tools for customer data capture, personalised marketing, and loyalty programs. It suits hospitality businesses of different sizes, especially those focused on visitor engagement and repeat business. Features and Usability ### What are the key features of Wireless Social? Wireless Social offers campaign management, campaign segmentation, and audience targeting for marketing campaigns, plus CRM, contact database, and customer profiles for customer data. It also includes email marketing, lead capture, referral tracking, loyalty program, rewards management, reporting and analytics, and GDPR compliance. Integrations ### Which third-party tools and platforms does Wireless Social integrate with? Wireless Social integrates with Acteol CRM. Getting Started and Support ### What training and onboarding options does Wireless Social offer? Wireless Social provides live online sessions, documentation, and videos for training. Live online sessions support guided setup, documentation offers written reference material for ongoing use, and videos provide visual walkthroughs for learning features and following steps at a self-paced rhythm. Getting Started and Support ### What customer support options does Wireless Social offer? Wireless Social provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common questions, product guidance, and issue tracking. No reviewer feedback about support experience is available in the catalog data, so support quality cannot be assessed here. ## Features AI summary Based on 1,860 Customer Data Platform reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Wireless Social supports all three features that matter most to reviewers: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat customer activity, manage incentives more effectively, and connect loyalty efforts with other business systems, allowing teams to deliver more consistent customer experiences and track program performance more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Behavioral Analytics Track and analyse user behavior within a system or network Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Campaign Analytics Track and interpret campaign performance metrics Wireless Social 61 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.