# chattigo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about chattigo Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10027353/chattigo --- # chattigo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) chattigo ## What is chattigo? Chattigo is a CCM platform that centralizes interactions across multiple digital channels, including WhatsApp, Facebook Messenger, Instagram, and more. Chattigo enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration, allowing for the automation of customer service through natural language interactions. This feature ensures customers can access information and submit requests seamlessly, improving their overall experience and satisfaction. By integrating with existing CRM systems and ticketing platforms, Chattigo streamlines customer interactions, transforming each message into an opportunity for sales, retention, or loyalty enhancement. This holistic approach to customer communications positions Chattigo as a vital tool for businesses aiming to optimize their digital engagement strategies. ## What is chattigo used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $95 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for chattigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chattigo.com&name=chattigo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### chattigo 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $95 Flat Rate, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## chattigo alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about chattigo Overview ### What company size and specific industries is chattigo built for? chattigo is designed for any company size that needs to improve customer communication by unifying channels and creating consistent customer experiences. It is not limited to a specific industry, making it suitable for businesses across sectors that want to manage customer interactions in one place. Features and Usability ### What are the key features of chattigo? chattigo offers API access, CRM, and contact management for handling customer data, plus chat/messaging and real-time consumer-facing chat for live interactions. It also includes multi-channel communication, file sharing, interaction tracking, personalization, mobile access, search/filter tools, transcripts/chat history, real-time monitoring, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? chattigo starts at $95 per month with the STARTUP plan, which includes 2 agents, 1 supervisor, and 8x5 support. GROW UP costs $195 monthly; BUSINESS is $349 and adds bots, 24/7 support, and outbound; CORPORATE is $449 with 7 agents, bots, and outbound. No free plan or trial is listed. Integrations ### Which third-party tools and platforms does chattigo integrate with? chattigo integrates with 10 third-party tools and platforms, including Dynamics 365, Genesys Cloud CX, HubSpot CRM, HubSpot Content Hub, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, SAP Marketing Cloud, Shopify, SugarCRM, VTEX, Zendesk AI, monday.com, Odoo, Be Aware Desktop, and HubSpot CRM Integration for Jira. Getting Started and Support ### What training and onboarding options does chattigo offer? chattigo provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided learning, while documentation and videos give teams written and visual reference material for self-paced review and setup. Getting Started and Support ### What customer support options does chattigo offer? chattigo offers Email/Help Desk, a Knowledge Base, 24/7 Live Rep, and Chat. No reviewer feedback is available for support, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Interaction Tracking Track interaction history by documenting conversations for contacts chattigo 14 features Application programming interface that allows for integration with other systems/databases Communicate using direct chat or messages within the system Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Public or private sharing of digital files such as documents, audio/video, images, and more Track interaction history by documenting conversations for contacts Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Adjust communications based on previous interactions or personal preferences Engage in direct, instant messaging with consumers Active monitoring of systems, applications, or networks Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. ## Pricing STARTUP $95.00 Flat Rate,Per Month It includes: - Webchat - Facebook messenger - Facebook - Instagram - Telegram - Reportería en vivo GROW UP $195.00 Flat Rate,Per Month It includes: - Webchat - Facebook messenger - Facebook - Telegram - Instagram - WhatsApp Business API Certificado - Instagram Direct BUSINESS $349.00 Flat Rate,Per Month It includes: - Webchat - WhatsApp Business API Certificado - Facebook messenger - Facebook - Instagram Direct - Instagram - Telegram - Reportería en vivo - Power BI CORPORATE $449.00 Flat Rate,Per Month It includes: - Webchat - WhatsApp Business API Certificado - Facebook messenger - Facebook - Instagram Direct - Instagram - Telegram - Reportería en vivo - Power BI - eMail - Mercado Libre - Encuesta de Satisfacción ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.