# ZoomDash Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ZoomDash Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/10027403/ZoomDash

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# 

 ZoomDash Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

ZoomDash

## What is ZoomDash?

ZoomDash is a call tracking software that enables managers to track calls, manage queues, and review SMS conversations between customers and employees. The dashboard offers insights into call volumes and team status, aiding decisions to manage productivity and customer satisfaction.

## What is ZoomDash used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹1721.15

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ZoomDash

0.0

VS.

[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

₹1721.15

Flat Rate, Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (347)

Value For Money

0.0 (0)

Value For Money

4.6 (332)

Customer Service

0.0 (0)

Customer Service

4.7 (328)

## ZoomDash alternatives

[4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about ZoomDash

Overview

### What company size and specific industries is ZoomDash built for?

ZoomDash is designed for businesses of all sizes, including small businesses, mid-market companies, and enterprise organizations. It is suited for teams that need call tracking and analysis of live Zoom call data, but the vendor description does not specify any particular industry or sector focus.

Features and Usability

### What are the key features of ZoomDash?

ZoomDash offers activity dashboards, activity tracking, and real-time analytics for monitoring calls and performance data. Core telephony features include call monitoring, call recording, call routing, call transfer, IVR, caller ID, and voicemail, plus contact management, lead capture, CRM, call reporting, and call transcription.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

ZoomDash starts at ₹1721.15 per month for the Pro plan, which includes 1 Admin Manager, 1 dashboard, basic call-panel features, SMS tracking for up to 15 days, and up to 20 users. The Business plan is ₹2766.82 per month, and Business Plus is ₹3026.29 per month. A free trial is available.

Getting Started and Support

### What training and onboarding options does ZoomDash offer?

ZoomDash provides videos for training and onboarding. Videos can support self-paced learning and serve as a visual reference for setup steps, feature walkthroughs, and routine use. No other training formats are confirmed in the catalog data.

Getting Started and Support

### What customer support options does ZoomDash offer?

ZoomDash provides Email/Help Desk and Phone Support for customer assistance. No reviewer feedback about support experience is available, so there is no verified evidence on response times, helpfulness, or common frustrations. The listed channels are the only support options shown in the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Reporting

Track and report on all incoming and outgoing calls

ZoomDash 15 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Measure campaign influence through collection of keyword tracking and revenue sources

Identify the number and contact information of a caller before answering the phone

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Automatically identify and save contact information of potential customers

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Computer-based system that allows users to send and receive voice messages

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## Pricing

Free Trial

Pro

₹1,721.15

Flat Rate,Per Month

It includes:

-   1 Dashboard
-   1 Admin Manager
-   Upto 20 Users
-   SMS Tracking Upto 15 days
-   All basic features from active call panel to team member status and call update,

Business

₹2,766.82

Flat Rate,Per Month

It includes:

-   2 Admin Manager
-   Upto 50 Users
-   Including advance feature search- listen to call recordings, call downloading option not available.
-   Newest features

Business Plus

₹3,026.29

Flat Rate,Per Month

It includes:

-   5 Admin Manager
-   Upto 100 Users
-   Including advance feature search- listen to call recordings, call downloading option available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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