--- title: "ZoomDash Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZoomDash Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/10027403/ZoomDash/" page_type: "product" language: "en" --- # ZoomDash Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ZoomDash ## What is ZoomDash? ZoomDash is a call tracking software that enables managers to track calls, manage queues, and review SMS conversations between customers and employees. The dashboard offers insights into call volumes and team status, aiding decisions to manage productivity and customer satisfaction. ## What is ZoomDash used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹1721.15 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZoomDash?[Manage this product listing](https://www.g2.com/products/zoomdash/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZoomDash 0.0 VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price ₹1721.15 Flat Rate, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (364) Value For Money 0.0 (0) Value For Money 4.5 (349) Customer Service 0.0 (0) Customer Service 4.5 (345) ## ZoomDash alternatives Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/) [4.7 (67)](https://www.capterra.com/p/255357/smrtPhone/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255357/smrtPhone/) ## FAQs about ZoomDash Overview ### What company size and specific industries is ZoomDash built for? ZoomDash is designed for businesses of all sizes that need call tracking software to monitor and analyze live Zoom call data in one centralized dashboard. It is not limited to a specific industry, making it suitable for small businesses, mid-market companies, and larger enterprises that rely on Zoom calls. Features and Usability ### What are the key features of ZoomDash? ZoomDash offers activity dashboards, activity tracking, and real-time analytics for monitoring call performance and operational data. Core call-center features include call monitoring, call recording, call reporting, call routing, automatic call distribution, IVR, and call transfer, plus contact management, lead capture, lead management, and call transcription. Pricing ### How much does it cost and what fees or limitations are included? ZoomDash starts at ₹1721.15 per month for the Pro plan, which includes 1 admin manager, 1 dashboard, basic features, SMS tracking up to 15 days, and up to 20 users. The Business plan is ₹2766.82 per month, and Business Plus is ₹3026.29 per month. A free trial is available. Getting Started and Support ### What training and onboarding options does ZoomDash offer? ZoomDash provides videos for training and onboarding. Videos give teams a self-paced way to review product features, follow setup steps, and return to specific topics as needed during initial use and later reference. Getting Started and Support ### What customer support options does ZoomDash offer? ZoomDash provides email/help desk and phone support. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features AI summary Based on 899 Contact Center reviews Capterra data shows that buyers of call tracking software rank the following features as their top priorities: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) ZoomDash supports all three of the features reviewers rate most important: **Call Routing**, **Call Center Management**, and **Call Tracking Metrics**. Together, these capabilities help businesses direct calls to the right teams, manage contact center operations more effectively, and monitor performance through detailed call data, allowing teams to improve response handling and make better service decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Reporting Track and report on all incoming and outgoing calls ZoomDash 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Caller ID: Identify the number and contact information of a caller before answering the phone - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Lead Capture: Automatically identify and save contact information of potential customers - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10027403/ZoomDash/pricing/) Pro ₹1,721.15 Flat Rate,Per Month It includes: - 1 Dashboard - 1 Admin Manager - Upto 20 Users - SMS Tracking Upto 15 days - All basic features from active call panel to team member status and call update, Business ₹2,766.82 Flat Rate,Per Month It includes: - 2 Admin Manager - Upto 50 Users - Including advance feature search- listen to call recordings, call downloading option not available. - Newest features Business Plus ₹3,026.29 Flat Rate,Per Month It includes: - 5 Admin Manager - Upto 100 Users - Including advance feature search- listen to call recordings, call downloading option available Enterprise Custom Quote Available. It includes: - Multiple Dashboards - Custom Number Admin Manager - Custom Users - Customisation is subject to invoice Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.