--- title: "Woop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Woop Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/10027495/Woop/" page_type: "product" language: "en" --- # Woop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Woop ## What is Woop? Woop is a French software company specialised in the development of a SaaS and mobile platform for orchestrating and optimising last-mile deliveries. Our technology, a comprehensive Delivery Management System (DMS), provides our clients with a centralised solution to organise, supervise, and optimise all their delivery and collection operations. Woop ensures that its clients have full visibility and control over the entire process, whether managing their own fleet or collaborating with external carriers. These carriers also benefit from advanced tools to digitise and maximise the efficiency of their operations, thereby enhancing their performance and competitiveness. ## What is Woop used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Woop?[Manage this product listing](https://www.g2.com/products/woop-woop/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Woop 5.0 (3) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.4 (388) Value For Money 4.0 (3) Value For Money 4.2 (354) Customer Service 4.7 (3) Customer Service 4.4 (374) ## Woop alternatives [4.5 (4)](https://www.capterra.com/p/215164/Descartes-Route-Planner-On-demand/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) [4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147906/Driv-in/) ## FAQs about Woop Overview ### What company size and specific industries is Woop built for? Woop is designed for organizations of any size that depend on delivery to grow their business, especially companies in delivery-driven sectors such as logistics, distribution, and other service operations. It fits businesses that need to manage and support delivery as a core part of their growth model. Features and Usability ### What are the key features of Woop? Woop offers order management plus delivery and transportation tools such as dispatch management, route management, route optimization, fleet management, and driver management. It also includes delivery tracking, live driver tracking, proof of delivery, billing and invoicing, customizable reports, and third-party integrations. Getting Started and Support ### What training and onboarding options does Woop offer? Woop provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning support. Getting Started and Support ### What customer support options does Woop offer? Woop provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Without reviewer feedback on support, no user sentiment about response times or helpfulness can be stated. These channels give users multiple ways to seek help and find information. ## Features AI summary Based on 1,205 Delivery Management reviews Capterra data shows that buyers of delivery management software rank the following features as their top priorities: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**49%**) Woop supports all three of the features reviewers value most: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, coordinate driver assignments more efficiently, and plan better routes, allowing teams to improve delivery accuracy, reduce delays, and keep operations running smoothly. Delivery Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Scheduling 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Customer Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A website or login for customers to access information Customizable Reports 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Dispatch Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Woop 64 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Restaurants: Serves restaurants - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.0 (3) ### Starting price Free trial not available Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MD Maxime D. Supply project manager Retail ### "WOOP une solution simple et efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 14, 2025 Pros Simplicité d'utilisation Gestion facile des créneaux de livraison Booking transporteurs Suivi de l'activité simple et efficace Cons Non adapté aux gros flux de commandes (entrepôts Ecommerce par exemple) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FJ Fabien J. Responsable des produits fulfilment Retail ### "Très satisfait de la solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 Logiciel efficace et fiable, globalement autoporteur pour les équipes de production. Intègre aussi un grand volume de transporteur permettant d'être opérationnel très rapidement. Enfin, les équipes sont disponibles, à l'écoute et très réactives. Pros La possibilité de déléguer la décision finale au point d'expédition (magasin) Cons La non prise en charge des plans de tournée par jour de livraison (ex. contrat sur 1 département/un code postal les lundi et jeudi) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Ludovic H. CTPO Information Technology and Services ### "Woop, un partenaire de choix pour un éditeur SaaS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 6, 2025 Woop nous permet de lancer des programmes de rachat plus rapidement avec nos clients retailers ; y compris à l'international. Grâce à notre partenariat, nous pouvons tenir la promesse du pilotage d'une reverse logistique à l'échelle européenne. Pros Une offre adaptée à notre contexte business. Le suivi et la réactivité face à nos demandes pour lancer de nouveaux clients (souvent associés à un nouveau transporteur). La disponibilité du support. Une API bien documentée facile à intégrer et bien documentée. Cons Certains aspects conceptuels du fonctionnement de la plateforme Woop ne sont pas suffisamment documentés. Mais le support est là pour apporter les informations manquantes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.