--- title: "Allo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Allo Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/10027507/Allo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Allo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Allo ## What is Allo? Allo is an AI-enabled mobile phone system for small businesses. Features include automated voicemail transcription, AI call summaries, virtual receptionist capabilities, customizable greetings, call forwarding, and more. The software helps consolidate communications into one application with real-time notifications, call history tracking, and tools to capture leads and prevent missed opportunities. ## What is Allo used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Allo?[Manage this product listing](https://www.g2.com/products/the-mobile-first-company-allo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Allo 0.0 VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price $19 Other, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (133) Value For Money 0.0 (0) Value For Money 4.7 (123) Customer Service 0.0 (0) Customer Service 4.8 (130) ## Allo alternatives [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [4.8 (133)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219046/Squaretalk-Matrix/) ## FAQs about Allo Overview ### What company size and specific industries is Allo built for? Allo is designed for small teams and sales professionals. It is best suited to smaller businesses that need tools for managing sales work rather than large enterprise organizations or industry-specific deployments. Features and Usability ### What are the key features of Allo? Allo offers call tracking, call routing, call transfer, and call recording for phone communication management, plus IVR, automated attendant, and PBX for call handling. It also includes CRM, contact management, lead capture, SMS messaging, chat transcript, and third-party integrations, along with AI Copilot, speech recognition, and automatic transcription. Pricing ### How much does it cost and what fees or limitations are included? Allo starts at $19 per month for the Starter plan, priced per number for one user and including unlimited inbound calls, call recording, voicemail transcription, and AI summaries. The Business plan costs $34.99 per user per month and adds integrations, unlimited AI answering service, SMS, and international calls. A free trial is available. Integrations ### Which third-party tools and platforms does Allo integrate with? Allo integrates with 13 third-party tools, including CRM and sales platforms like HubSpot CRM, Salesforce Sales Cloud, Pipedrive, Apollo.io, and Attio, plus data and automation tools such as Airtable, Google Sheets, Make, Zapier, Mailchimp, Shopify, Stripe, and folk. Getting Started and Support ### What training and onboarding options does Allo offer? Allo provides live online training sessions to help teams get started. These sessions support guided setup and allow users to ask questions in real time while learning the product’s core features and configuration steps. Getting Started and Support ### What customer support options does Allo offer? Allo provides email/help desk support, FAQ/forum resources, and chat. These channels give users multiple ways to get help, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 733 Cloud PBX reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Allo includes **Speech Recognition** and **Natural Language Processing**, giving teams the tools to capture spoken input accurately and understand user requests more effectively. However, it does not offer **Conversation Intelligence**. Instead, it provides **AI Copilot** (**30%**), which can still support guided interactions and task assistance within the platform. Together, these features help businesses improve how users interact with the system, allowing teams to respond faster and handle requests with less manual effort. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatic Transcription Use AI to convert voice into text automatically Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Caller ID Identify the number and contact information of a caller before answering the phone Allo 32 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Transcription: Use AI to convert voice into text automatically - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Full Text Search: Search for specific words or phrases within a document or database - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - Speech Recognition: Train your system to interpret and transcribe voice messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Voice Mail: Computer-based system that allows users to send and receive voice messages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10027507/Allo/pricing/) Starter $19.00 Other,Per Month It includes: - Unlimited Inbound Calls - One New Local or Toll-Free Phone Number Per User - All Telephony, AI & Messaging Features - Multi-Device Sync - Call Recording - AI-powered call summary & transcription - Voicemail Transcription Business $34.99 Per User,Per Month It includes: - SMS and MMS Messaging - 1000+ Integrations - Custom Call Flow - Digital Virtual Assistant ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Airtable](https://www.capterra.com/p/146652/Airtable/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.