--- title: "CtrlChain TMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CtrlChain TMS Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/10027688/CtrlChain-TMS/" page_type: "product" language: "en" --- # CtrlChain TMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CtrlChain TMS ## What is CtrlChain TMS? CtrlChain TMS is transportation management system software designed to streamline and centralize freight operations for businesses. The cloud-based platform centralizes carrier management, shipment planning, execution and monitoring, documentation, payments, as well as reporting and analytics into a unified platform. ## What is CtrlChain TMS used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Freight](https://www.capterra.com/freight-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CtrlChain TMS?[Manage this product listing](https://www.g2.com/products/ctrlchain/claim_requests/new?auto=true) ## CtrlChain TMS Overview Updated September 2026 AI summary CtrlChain TMS equips businesses of all sizes with cloud-based transportation management tools for coordinating shipments, managing carriers, and tracking orders in real time. It covers core functions such as fleet and order management, shipment and delivery tracking, billing, compliance, and customizable reporting, and includes real-time analytics and notifications to support operational visibility and efficiency. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CtrlChain TMS 4.7 (22) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (22) Ease Of Use 4.4 (1,033) Value For Money 4.6 (21) Value For Money 4.2 (968) Customer Service 4.8 (21) Customer Service 4.4 (978) ## CtrlChain TMS alternatives [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) Highest Rated [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) [4.8 (78)](https://www.capterra.com/p/10002334/Truckbase/reviews/) Starting price $490.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002334/Truckbase/) [View all alternatives](https://www.capterra.com/p/10027688/CtrlChain-TMS/alternatives/) ## FAQs about CtrlChain TMS Overview ### Which roles and teams benefit most from CtrlChain TMS? CtrlChain TMS is most used by logistics planners, dispatchers, and operations managers who coordinate shipments, manage carrier assignments, and keep delivery schedules on track. Sales, account, and commercial teams use it to improve customer communication, pricing visibility, and order follow-up, while executives monitor transport performance and operational efficiency. Answer based on 22 reviews Overview ### What company size and industries is CtrlChain TMS built for? CtrlChain TMS is designed for logistics and freight businesses, with most reviewers coming from small businesses at 50% and Transportation/Trucking/Railroad at 64%. It also serves midsize companies at 27% and enterprises at 23%, plus Logistics and Supply Chain at 18%, primarily for transportation management. Answer based on 22 reviews Features and Usability ### What are the key features of CtrlChain TMS? CtrlChain TMS offers activity dashboard and activity tracking tools, plus order management, work order management, and scheduling for transport operations. It also includes carrier management, fleet management, shipping management, and shipment, delivery, and order tracking, along with compliance management, billing and invoicing, customizable reports, and real-time analytics and notifications. Getting Started and Support ### What training and onboarding options does CtrlChain TMS offer? CtrlChain TMS provides in-person training, live online sessions, and documentation. In-person training supports direct instruction, live online sessions allow guided remote training, and documentation gives teams written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does CtrlChain TMS offer? CtrlChain TMS provides Email/Help Desk, FAQ/Forum, and Phone Support. Reviewers describe the support team as responsive and helpful, with issues often resolved quickly through the helpdesk. Users also note that questions are handled clearly, though occasional delays can happen with order updates. Answer based on 4 reviews ## Features AI summary Based on 1,484 Freight reviews Capterra data shows that buyers of Transportation Management software rank the following features as their top priorities: - **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Delivery Tracking** (**47%**) CtrlChain TMS supports **Real-Time Monitoring** and **Delivery Tracking**, giving logistics teams better visibility into shipments as they move and helping them keep deliveries on schedule. However, it does not offer **Dispatch Management**. Instead, it provides other highly rated capabilities, including **Shipment Tracking** (**51%**), **Billing & Invoicing** (**56%**), and **Order Management** (**53%**), which help businesses track freight progress, manage financial workflows, and organize orders more efficiently, allowing teams to maintain control across day-to-day transportation operations. Real-Time Monitoring 4.9 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Shipment Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Billing & Invoicing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Quotes/Estimates 4.5 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Real-Time Notifications 4.8 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs CtrlChain TMS 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Fleet Management: Management of commercial motor vehicles for work-related purposes - Geographic Maps: Visualize locations on a map - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.7 (22) 4.7 Based on 22 reviews ## Pricing Value for money 4.6 (21) ### Starting price Free trial not available Value for money 4.6 (21) 4.6 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (21) 4.8 Based on 21 reviews ## User reviews Overall rating 4.7 Based on 22 reviews Filter by rating 5(17) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JK Jane K. Dispatcher Transportation/Trucking/Railroad ### "CtrlChain TMS + BMW Transportation INC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 My overall experience was pleasant. It has many interesting features. Everything works really quickly and smoothly. Pros It is very easy to use. Quick access to all load information. You can provide all the updates within few seconds. I appreciate the ability to quote new lanes. And it's pretty convenient that I receive our dedicated lanes in TMS, as they can get lost on the email . It is also nice that in TMS I can see if my driver is tracking. I like that feature a lot. Cons To be honest I was not able to identify anything I dislike about CtrlChain TMS. During the first use, it was a little confusing, but afterward, you get the gist of it, and the interface appears to be pretty simple to use and understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Danique V. Projectmanager Events Services ### "Great platform with a lot of knowledge" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 1, 2026 We are happy to work with CtrlChain and it is great to see they will do their best to help us in any way possible. Pros The platform is easy to use and they have great people to work with in operations who know what we need Cons Communication with drivers is sometimes hard as they do not speak English, also, timing on location is very important for us and sometimes the drivers are late. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Event Operations Manager - France and Italy Entertainment ### "CtrlChain x Mobile Locker" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2026 Pros We have worked with a lot of transport companies and CtrlChain was the one that seemed to make a difference. They offer an easy to use software whilst maintaining a honest price. The lack of having to mail for updates and having live updates on their platform makes our work way easier. In a second you know which trucks has been assigned and at what time they would arrive. Cons The only thing I can think of is that we still have to mail in some cases. For me there lies an opportunity in making communication in the dashboard more easy and reliable. Offering one platform which does it all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Dana V. Internal Sales Pharmaceuticals ### "Easy Platform and fast and clear email communication" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 23, 2026 Wisse is fast and clear in communication and will help if needed. Platform is easy to use so this will avoid many mailconversation about the details. Pros The platform CtrlChain uses is easy to use and you can change easily details and upload all the information that they need. Communication by email is fast and clear. Cons Everybody needs their own account to use th CtrlChain platform we only use this with 1 user at our company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 2, 2026 Hello Dana, Thank you for your review! We are glad to hear that you find the CtrlChain system easy to use and that our team’s communication is fast and clear. KS Katarzyna S. manager Transportation/Trucking/Railroad ### "recommend CtrlChain TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2026 My overall experience of using CtrlChain TMS is positive and I have nothing to complain about. I recommend using Pros I recommend working with CtrlChain TMS. Offers excellent services and is always supportive. Easy to use, Customer support is always helpful. Cons Occasionally, errors occur, but they do not hinder the operation of TMS. The error helpdesk helps you solve everything Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Hello Katarzyna, thank you for the feedback. It motivates us and helps us keep improving the system. Thanks again for recommending CtrlChain, we look forward to continuing to support your operations! KP Katarzyna P. Key Account Manager Logistics and Supply Chain ### "Cooperation CTRLCHAIN TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2026 Thanks to many years of cooperation, we have everything in one place - we don't have to write emails or make phone calls because all the information is available on the portal. The most important factor is that there are people behind everything - they keep an eye on everything and are always helpful. Working with \[sensitive content hidden\] , and the entire team is pure professionalism. Pros I recommend them - the fastest contact, transparency from the very beginning - no ambiguity. Plus: everything in one place with all the information you need. Cons I don't know if there is such a thing becuase if anything happens, it is dealt with immediately, so there are no problems. Contact is truly available 24 hours a day. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Katarzyna, thank you for your feedback! It’s fantastic to hear that CtrlChain gives you everything in one place and makes communication so seamless. We are especially happy that our team has been able to provide reliable support whenever needed. We truly value your long-term cooperation and look forward to continuing to make your daily operations easier and more efficient. :) EA Enes A. Customer service Transportation/Trucking/Railroad ### "Good company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 21, 2026 Our experience with CTRLCHAIN TMS is really fine. Fast system with no issues. Thank you in advance. Pros Fast reply on our questions/and problems. We have really good contact as well with Wisse Freriks from CTRL chain. Cons No problems everything going well. Fast reply on our questions/and problems. We have really good contact as well with Wisse Freriks from CTRL chain. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Hello Enes, thanks for your review! It’s great that questions and issues get resolved quickly and that Wisse has been a reliable contact. We are happy to hear the system is running smoothly and supporting your work efficiently, we appreciate having you on board with CtrlChain. :) Jeroen V. Business Development Manager Logistics and Supply Chain ### "CtrlChain system is easy to use !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 Very positive, as stated above. Everyone we speak to is correct, open and nice. We get quick replies on e-mails and calls. Very good contact with \[sensitive content hidden\] to set up the cooperation ! Pros For us as a transport company it is very easy to use. CtrlChain uses very open communication, no grey areas to the transport companies and the customers. We get updates by e-mail on what to do within the platform so we can never forget to update the status of an order. Also the support from the CtrlChain Team is very good. If we have any questions we can always contact someone. Also the kick off meeting was very helpful and the help of the operational team in the beginning of the cooperation is very good. Cons Until now we have found no cons about the TMS system. We just started working together, but all is clear and easy to use until now. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Hi Jeroen, thank you for sharing such detailed feedback. We are glad to hear that CtrlChain feels easy to use and that the clear communication and status updates help you stay on top of orders. It’s also great to know that the kickoff meeting and early operational support helped set things up smoothly. :) We appreciate your trust and look forward to continuing the cooperation! SS Simona S. business development team lead Logistics and Supply Chain ### "happy to use & would recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 very positive! and of course it comes well supported by your team of professionals \[sensitive content hidden\] Pros TMS itself is super user friendly and very intuitive sales and support teams have done a great job with onboarding Cons we had few cases where we received SPOT request notifications for frigo trailer (out of our scope) even though we marked our interest only for tautliner. later this small issue was fixed Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Hi Simona, thank you for your feedback! We are happy to hear that you find the TMS intuitive and that the onboarding process went smoothly with support from our teams. We also appreciate you mentioning the spot request notifications, thanks for flagging it, and we are glad it was resolved. Feedback like this helps us keep the system accurate and aligned with your preferences. Thanks again for the positive review and for your trust in CtrlChain. CA CARLO A. GESTOR COMERCIAL Transportation/Trucking/Railroad ### "CTRL CHAIN LOS MEJORES! :) " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 en genaral llevo trabajando con la empresa CTRL CHAIN desde hace 2 años y nunca hemos tenido problemas gordos. Tambien la plataforma web es muy facil de usar y muy intuitiva. con toda la gente de CTRL CHAIN muy buen trato, sea a nivel comercial que de seguimiento y siempre buena gente! ojala todas las empresas fueran como ellos! espero seguir trabajando con ellos por muchos años!!! mi empresa es española JCARRION TRANSPORTE Pros me ha gustado mucho el trato, muy humano, también la forma de informarme a través de email y la rapidez en solucionar problemas Cons la verdad que nada. no tengo quejas. siempre todo muy bien con la comunicacion y la rapidez en solucionar problemas Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Hi Carlo, thank you for your kind words and for working with CtrlChain over the past two years. We are really pleased to hear that our communication, responsiveness, and personal approach have made a positive difference for you. We truly value the partnership with JCARRION TRANSPORTE and look forward to continuing our work together! AN Anonymous User Vertrieb Transportation/Trucking/Railroad ### "Excellent TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Excellent so far. As a programmer myself it has been giving me a couple of good ideas already I can reuse in my own designs. Pros Very clear and efficient UI which supports a clearly forward thinking business. It is even nice to look at which should not be a priority yet something that helps. Cons Nothing in particular that I could think of. The TMS appears to be very detailed, clean, fast and stable. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Thank you for the great feedback! We are glad to hear that you find the UI clear, efficient, and well thought out, and that it even sparked some inspiration for your own work! We appreciate you taking the time to share your experience with us. MC Maria C. Logistics Specialist Transportation/Trucking/Railroad ### "Smooth and Reliable Order Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Using CtrlChain TMS has been very positive. The system is user-friendl. Everything runs smoothly, and help is always available when needed Pros The CtrlChain TMS is clear, easy to use, and reliable. It makes order management smooth and efficient Cons No major issues, though order updates can sometimes be a bit slow. Overall, the system is stable and reliable, and any small problems are quickly fixed by the support team. The interface is easy to use, so these minor delays don’t affect daily work. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 27, 2026 Hi Maria, thank you for sharing your experience with CtrlChain. We appreciate your feedback and will keep working to make performance even more consistent. Thank you as well for highlighting our support team. We are always happy to help when needed. Thanks for trusting CtrlChain. RS Rene S. Salesmanager Transportation/Trucking/Railroad ### "Good experience with ctrlchain TMS " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 14, 2026 Our overall experience with Ctrlchain is good. I have a very good relation with carrier account manager \[sensitive content hidden\]. We are receiving tenders from him that really suits us and he is always open to help. Pros It's easy in communication and everything is simple to manage. When you receive an order it's only 2 clicks before it is in our TMS Cons The constant stream off e-mail to all the people linked with the platform. Maybe good to send mails to who is responsible for the case. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Hi René thank you for your review! We’re glad to hear that CtrlChain makes communication and order management simple, and that you’ve had a positive experience with your carrier account manager. We appreciate your feedback about the email notifications and will take it into consideration. Thanks again for sharing your experience. Anna P. Senior spot sales manager Transportation/Trucking/Railroad ### "Hegelmann Poland review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 I work with this company for more than 2 years, managers are very helpful and professional, especially \[sensitive content hidden\]. He always provides me support when I face with any problems with orders and also he offers a lot of projects. Pros Modern and innovative company, the requests with offers come in very easy way by portal. The same way adding info about truck, time, documents etc. Company specializes in different projects for normal tautliners, boxes, frigo trucks. The carrier always can choose the appropriate load for him. Cons Among all given prices, we win tenders not so often :). Also there are small amount of feedbacks and discussion about prices. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Hi Anna, thank you for your detailed review and top rating! We’re happy to hear that CtrlChain makes submitting requests, updating truck information, and managing documents easy, and that you find value in the variety of projects available. We also appreciate your feedback about tenders and pricing discussions, it’s valuable insight as we will use it to drive improvements. Thanks again for your trust and collaboration over the past two years. WM Wojciech M. CEO Transportation/Trucking/Railroad ### "Ctrl Chain Good Job! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 Overall the experience with CtrlChain TMS is Great! TMS is working well. The best in the end with CTRL Chain are the people that works there. \[sensitive content hidden\] is the Guy! I´m so happy to be able to work with him :) Pros Visibility, the esasy way to update all info, way to bid the shipments, Also the visibility of the shipments that were done in the past. Cons hard to say ;) Overall all is ok. I would like to explore more options of the TMS for moving our trucks if possible. Would that wokr? Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Hi Wojciech, thank you for the 10/10 review! We’re glad to hear that visibility, updating information, and the bidding workflow are working well for you, and that past shipment history is helpful. We also appreciate your interest in exploring more TMS options for managing your trucks and would be happy to discuss how CtrlChain can support that. Thanks again for your feedback, we look forward to continuing our collaboration! KD Kim D. Sales, administration, ass. planning Transportation/Trucking/Railroad ### "easy, overview, manageble, not time consuming" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2026 super! clear overview, you can see in one look what you need to do or what needs to be done in the future. Pros easy overview, clear what needs to be done/updated, Wisse introduced us well! not time consuming like a lot of other systems. Cons when you filled in the times you cannot adjust it anymore. When you excedently go to fast the times can not be adjusted. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Hi Kim, thank you for taking the time to share your experience with CtrlChain. We love hearing that the system gives you a strong overview and actually saves you time instead of creating extra work, that’s exactly what we aim for. Your point about adjusting times after they’ve been entered is very helpful. We will look into what's the issue you are experiencing and follow up with you. Appreciate your trust in CtrlChain, and thanks again for the honest review! SR Swarna R. Director - Commercial and marketing Transportation/Trucking/Railroad ### "A Fast, Reliable, and User-Friendly TMS with Good Tracking Capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 Overall, a positive experience. CtrlChain TMS streamlines shipment, delivery, and tracking processes, offers solid performance and speed, and provides dependable support. As noted by \[sensitive content hidden\], it’s a practical and efficient TMS for daily logistics operations. Pros The platform is easy to use, fast, and performs reliably. Shipment management and tracking are well integrated, and customer support is responsive and helpful when needed. \[sensitive content hidden\] always helps solve issues when raised and is very fast. Cons Sometimes it takes me a bit to find the RFQs and the lanes are inside each subtitle. SOmetimes not. So its a bit confusing. Probably i need to use it more to get used to it? Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Thank you for your detailed feedback, Swarna! We’re glad to hear that CtrlChain is supporting your shipment management and tracking needs and that you’ve had a positive experience with both performance and support. We appreciate you flagging the confusion around finding RFQs and lanes, this is useful input, and we’ll review it with the team. We may come back to you for further information on the issue. Thanks again for taking the time to share your experience with CtrlChain. Anthony V. Planner Transportation/Trucking/Railroad ### "Ctrl Chain -> Tranzcare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 We have had a good experience with Ctrl Chain and can work well with our contact person \[sensitive content hidden\] Pros ..it is easy to work with, everything is very clear and works very well as it should. Cons nothing, we are very satisfied with the app and with the contact between us and the customer Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Hi Anthony, thank you for your review and for the perfect score. It’s great to hear that CtrlChain is clear, easy to work with, and supporting your day-to-day planning effectively. We’re also glad that the collaboration with your contact person has been positive; strong communication is just as important to us as a strong product! LK Leyla K. Account Manager Logistics and Supply Chain ### "Reliable and easy to use TMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2026 Overall, the experience has been positive. Ctrlchain TMS is a reliable tool for daily logistics operations. With a few improvements it could be even better. Pros Easy to use and clear interface. Daily work with loads and documents is fast and convenient. Support team is helpful. Cons Entering license plates and driver info could be easier. It would be better to do this in one step instead of several, Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 20, 2026 Thank you Leyla for reviewing us, and for being a long-term user of CtrlChain! We’re pleased to hear that the system is reliable and easy for your logistics operations. We also appreciate your specific feedback about entering license plates and driver information. This is helpful input, and we’ll take it into consideration as we continue improving the product. Thank you again for sharing your experience, it helps us keep moving in the right direction. JN Jake N. Dispatch Transportation/Trucking/Railroad ### "Great TMS system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 he system is very user-friendly, reliable, and makes managing logistics simple and efficient. Communication with the team, especially Steven and Lisa, has been outstanding – they are always professional, responsive, and easy to work with. CtrlChain Pros The system makes managing loads simple and efficient, saving time on paperwork and keeping everything organized in one place. Cons Honestly, there isn’t much to dislike. Like any system, it takes a little time to get used to at first, but once you learn it, everything runs smoothly. The support team, especially Steven and Lisa, make it easy if any questions come up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Thank you Jake for sharing your feedback! We’re glad to hear that CtrlChain is helping you manage loads more efficiently and that the system feels intuitive once you’re up to speed. We’ll also make sure Steven and Lisa see your note, it’s great to hear their support has made a positive impact. We appreciate you taking the time to review CtrlChain, and we’ll keep working to make the experience even better. SV Stefan V. Inkoop Planning Logistiek en de Planning Mechanical or Industrial Engineering ### "Easy to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 25, 2025 Heel gebruiksvriendelijk en je kan er echt van op aan, geen verassingen waar je rekening mee hoeft te houden. Pros Het is zeer eenvoudig in gebruik. Je kunt je vaste routes met een paar klikken regelen en wordt door middel van je mail continu op de hoogte gehouden van de status van je zending. Cons Het zou fijn zijn als er een gebruiksaanwijzing ( in het Nederlands) was, van hoe je bepaalde schermen aan kan passen naar je eigen wensen. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 22, 2025 Thank you Stefan for the great feedback! We’re happy to hear the system is making route management and tracking simple and reliable. Noted on the Dutch user manual, we are working on this as we improve our support materials. JF Jose F. Commercial Transportation/Trucking/Railroad ### "Email notifications need filters!" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 May 21, 2025 Pros Easy to use in general. No other comments to add. No other comments to add. No other comments to add. Cons It isn't possible to filter email notifications of new opportunities by origin / destination countries. The same for the tenders that come from the platform. Also, some tenders have various lanes and it isn't possible to reject the full tender, it only allows to reject lane by lane, which is extremely hard work and not practical at all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 22, 2025 Thank you José for sharing your feedback. We’re glad to hear you find the system easy to use. We also appreciate your input on email filters and tender handling, these points are valuable for us as we continue improving the experience. We will take them into account! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.