# CtrlChain TMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CtrlChain TMS Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more.

Source: https://www.capterra.com/p/10027688/CtrlChain-TMS/pricing

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# 

 CtrlChain TMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CtrlChain TMS

## What is CtrlChain TMS?

CtrlChain TMS is transportation management system software designed to streamline and centralize freight operations for businesses. The cloud-based platform centralizes carrier management, shipment planning, execution and monitoring, documentation, payments, as well as reporting and analytics into a unified platform.

## What is CtrlChain TMS used for?

[Transportation Management](https://www.capterra.com/transportation-management-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CtrlChain TMS

4.7 (20)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (20)

Ease Of Use

4.8 (938)

Value For Money

4.6 (19)

Value For Money

4.6 (874)

Customer Service

4.8 (19)

Customer Service

4.7 (885)

## CtrlChain TMS alternatives

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10027688/CtrlChain-TMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.5 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Real-Time Monitoring

4.9 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Real-Time Notifications

4.8 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Scheduling

4.4 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Compliance Management

4.8 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Geographic Maps

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Visualize locations on a map

CtrlChain TMS 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Create, manage, and send invoices or bills to customers

Find, compare, and select the most time/cost-effective freight carrier

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Management of commercial motor vehicles for work-related purposes

Visualize locations on a map

Identify the physical location of an individual, asset, device, etc.

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Creating, assign, and track jobs and/or tasks for work orders

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We can help you find the software with the features you need.

Features

4.7 (20)

4.7

Based on 20 reviews

## Pricing

Value for money

4.6 (19)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (19)

4.6

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (19)

4.8

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 20 reviews

Filter by rating

5(16)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Event Operations Manager - France and Italy

Entertainment

### "CtrlChain x Mobile Locker"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 15, 2026

Pros

We have worked with a lot of transport companies and CtrlChain was the one that seemed to make a difference. They offer an easy to use software whilst maintaining a honest price. The lack of having to mail for updates and having live updates on their platform makes our work way easier. In a second you know which trucks has been assigned and at what time they would arrive.

Cons

The only thing I can think of is that we still have to mail in some cases. For me there lies an opportunity in making communication in the dashboard more easy and reliable. Offering one platform which does it all!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DV

Dana v.

Internal Sales

Pharmaceuticals

### "Easy Platform and fast and clear email communication"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 23, 2026

Wisse is fast and clear in communication and will help if needed. Platform is easy to use so this will avoid many mailconversation about the details.

Pros

The platform CtrlChain uses is easy to use and you can change easily details and upload all the information that they need. Communication by email is fast and clear.

Cons

Everybody needs their own account to use th CtrlChain platform we only use this with 1 user at our company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2026

Hello Dana, Thank you for your review! We are glad to hear that you find the CtrlChain system easy to use and that our team’s communication is fast and clear.

KS

Katarzyna S.

manager

Transportation/Trucking/Railroad

### "recommend CtrlChain TMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 22, 2026

My overall experience of using CtrlChain TMS is positive and I have nothing to complain about. I recommend using

Pros

I recommend working with CtrlChain TMS. Offers excellent services and is always supportive. Easy to use, Customer support is always helpful.

Cons

Occasionally, errors occur, but they do not hinder the operation of TMS. The error helpdesk helps you solve everything

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hello Katarzyna, thank you for the feedback. It motivates us and helps us keep improving the system. Thanks again for recommending CtrlChain, we look forward to continuing to support your operations!

KP

Katarzyna P.

Key Account Manager

Logistics and Supply Chain

### "Cooperation CTRLCHAIN TMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2026

Thanks to many years of cooperation, we have everything in one place - we don't have to write emails or make phone calls because all the information is available on the portal. The most important factor is that there are people behind everything - they keep an eye on everything and are always helpful. Working with \[sensitive content hidden\] , and the entire team is pure professionalism.

Pros

I recommend them - the fastest contact, transparency from the very beginning - no ambiguity. Plus: everything in one place with all the information you need.

Cons

I don't know if there is such a thing becuase if anything happens, it is dealt with immediately, so there are no problems. Contact is truly available 24 hours a day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Katarzyna, thank you for your feedback! It’s fantastic to hear that CtrlChain gives you everything in one place and makes communication so seamless. We are especially happy that our team has been able to provide reliable support whenever needed. We truly value your long-term cooperation and look forward to continuing to make your daily operations easier and more efficient. :)

EA

Enes A.

Customer service

Transportation/Trucking/Railroad

### "Good company!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 21, 2026

Our experience with CTRLCHAIN TMS is really fine. Fast system with no issues. Thank you in advance.

Pros

Fast reply on our questions/and problems. We have really good contact as well with Wisse Freriks from CTRL chain.

Cons

No problems everything going well. Fast reply on our questions/and problems. We have really good contact as well with Wisse Freriks from CTRL chain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hello Enes, thanks for your review! It’s great that questions and issues get resolved quickly and that Wisse has been a reliable contact. We are happy to hear the system is running smoothly and supporting your work efficiently, we appreciate having you on board with CtrlChain. :)

Jeroen v.

Business Development Manager

Logistics and Supply Chain

### "CtrlChain system is easy to use !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

Very positive, as stated above. Everyone we speak to is correct, open and nice. We get quick replies on e-mails and calls. Very good contact with \[sensitive content hidden\] to set up the cooperation !

Pros

For us as a transport company it is very easy to use. CtrlChain uses very open communication, no grey areas to the transport companies and the customers. We get updates by e-mail on what to do within the platform so we can never forget to update the status of an order. Also the support from the CtrlChain Team is very good. If we have any questions we can always contact someone. Also the kick off meeting was very helpful and the help of the operational team in the beginning of the cooperation is very good.

Cons

Until now we have found no cons about the TMS system. We just started working together, but all is clear and easy to use until now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hi Jeroen, thank you for sharing such detailed feedback. We are glad to hear that CtrlChain feels easy to use and that the clear communication and status updates help you stay on top of orders. It’s also great to know that the kickoff meeting and early operational support helped set things up smoothly. :) We appreciate your trust and look forward to continuing the cooperation!

SS

Simona S.

business development team lead

Logistics and Supply Chain

### "happy to use & would recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

very positive! and of course it comes well supported by your team of professionals \[sensitive content hidden\]

Pros

TMS itself is super user friendly and very intuitive sales and support teams have done a great job with onboarding

Cons

we had few cases where we received SPOT request notifications for frigo trailer (out of our scope) even though we marked our interest only for tautliner. later this small issue was fixed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hi Simona, thank you for your feedback! We are happy to hear that you find the TMS intuitive and that the onboarding process went smoothly with support from our teams. We also appreciate you mentioning the spot request notifications, thanks for flagging it, and we are glad it was resolved. Feedback like this helps us keep the system accurate and aligned with your preferences. Thanks again for the positive review and for your trust in CtrlChain.

CA

CARLO A.

GESTOR COMERCIAL

Transportation/Trucking/Railroad

### "CTRL CHAIN LOS MEJORES! :) "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2026

en genaral llevo trabajando con la empresa CTRL CHAIN desde hace 2 años y nunca hemos tenido problemas gordos. Tambien la plataforma web es muy facil de usar y muy intuitiva. con toda la gente de CTRL CHAIN muy buen trato, sea a nivel comercial que de seguimiento y siempre buena gente! ojala todas las empresas fueran como ellos! espero seguir trabajando con ellos por muchos años!!! mi empresa es española JCARRION TRANSPORTE

Pros

me ha gustado mucho el trato, muy humano, también la forma de informarme a través de email y la rapidez en solucionar problemas

Cons

la verdad que nada. no tengo quejas. siempre todo muy bien con la comunicacion y la rapidez en solucionar problemas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hi Carlo, thank you for your kind words and for working with CtrlChain over the past two years. We are really pleased to hear that our communication, responsiveness, and personal approach have made a positive difference for you. We truly value the partnership with JCARRION TRANSPORTE and look forward to continuing our work together!

AU

Anonymous User

Vertrieb

Transportation/Trucking/Railroad

### "Excellent TMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2026

Excellent so far. As a programmer myself it has been giving me a couple of good ideas already I can reuse in my own designs.

Pros

Very clear and efficient UI which supports a clearly forward thinking business. It is even nice to look at which should not be a priority yet something that helps.

Cons

Nothing in particular that I could think of. The TMS appears to be very detailed, clean, fast and stable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Thank you for the great feedback! We are glad to hear that you find the UI clear, efficient, and well thought out, and that it even sparked some inspiration for your own work! We appreciate you taking the time to share your experience with us.

MC

Maria C.

Logistics Specialist

Transportation/Trucking/Railroad

### "Smooth and Reliable Order Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2026

Using CtrlChain TMS has been very positive. The system is user-friendl. Everything runs smoothly, and help is always available when needed

Pros

The CtrlChain TMS is clear, easy to use, and reliable. It makes order management smooth and efficient

Cons

No major issues, though order updates can sometimes be a bit slow. Overall, the system is stable and reliable, and any small problems are quickly fixed by the support team. The interface is easy to use, so these minor delays don’t affect daily work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2026

Hi Maria, thank you for sharing your experience with CtrlChain. We appreciate your feedback and will keep working to make performance even more consistent. Thank you as well for highlighting our support team. We are always happy to help when needed. Thanks for trusting CtrlChain.

RS

Rene S.

Salesmanager

Transportation/Trucking/Railroad

### "Good experience with ctrlchain TMS "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 14, 2026

Our overall experience with Ctrlchain is good. I have a very good relation with carrier account manager \[sensitive content hidden\]. We are receiving tenders from him that really suits us and he is always open to help.

Pros

It's easy in communication and everything is simple to manage. When you receive an order it's only 2 clicks before it is in our TMS

Cons

The constant stream off e-mail to all the people linked with the platform. Maybe good to send mails to who is responsible for the case.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi René thank you for your review! We’re glad to hear that CtrlChain makes communication and order management simple, and that you’ve had a positive experience with your carrier account manager. We appreciate your feedback about the email notifications and will take it into consideration. Thanks again for sharing your experience.

Anna P.

Senior spot sales manager

Transportation/Trucking/Railroad

### "Hegelmann Poland review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

I work with this company for more than 2 years, managers are very helpful and professional, especially \[sensitive content hidden\]. He always provides me support when I face with any problems with orders and also he offers a lot of projects.

Pros

Modern and innovative company, the requests with offers come in very easy way by portal. The same way adding info about truck, time, documents etc. Company specializes in different projects for normal tautliners, boxes, frigo trucks. The carrier always can choose the appropriate load for him.

Cons

Among all given prices, we win tenders not so often :). Also there are small amount of feedbacks and discussion about prices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Anna, thank you for your detailed review and top rating! We’re happy to hear that CtrlChain makes submitting requests, updating truck information, and managing documents easy, and that you find value in the variety of projects available. We also appreciate your feedback about tenders and pricing discussions, it’s valuable insight as we will use it to drive improvements. Thanks again for your trust and collaboration over the past two years.

WM

Wojciech M.

CEO

Transportation/Trucking/Railroad

### "Ctrl Chain Good Job! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

Overall the experience with CtrlChain TMS is Great! TMS is working well. The best in the end with CTRL Chain are the people that works there. \[sensitive content hidden\] is the Guy! I´m so happy to be able to work with him :)

Pros

Visibility, the esasy way to update all info, way to bid the shipments, Also the visibility of the shipments that were done in the past.

Cons

hard to say ;) Overall all is ok. I would like to explore more options of the TMS for moving our trucks if possible. Would that wokr?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Wojciech, thank you for the 10/10 review! We’re glad to hear that visibility, updating information, and the bidding workflow are working well for you, and that past shipment history is helpful. We also appreciate your interest in exploring more TMS options for managing your trucks and would be happy to discuss how CtrlChain can support that. Thanks again for your feedback, we look forward to continuing our collaboration!

KD

Kim d.

Sales, administration, ass. planning

Transportation/Trucking/Railroad

### "easy, overview, manageble, not time consuming"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 13, 2026

super! clear overview, you can see in one look what you need to do or what needs to be done in the future.

Pros

easy overview, clear what needs to be done/updated, Wisse introduced us well! not time consuming like a lot of other systems.

Cons

when you filled in the times you cannot adjust it anymore. When you excedently go to fast the times can not be adjusted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Kim, thank you for taking the time to share your experience with CtrlChain. We love hearing that the system gives you a strong overview and actually saves you time instead of creating extra work, that’s exactly what we aim for. Your point about adjusting times after they’ve been entered is very helpful. We will look into what's the issue you are experiencing and follow up with you. Appreciate your trust in CtrlChain, and thanks again for the honest review!

SR

Swarna R.

Director - Commercial and marketing

Transportation/Trucking/Railroad

### "A Fast, Reliable, and User-Friendly TMS with Good Tracking Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

Overall, a positive experience. CtrlChain TMS streamlines shipment, delivery, and tracking processes, offers solid performance and speed, and provides dependable support. As noted by \[sensitive content hidden\], it’s a practical and efficient TMS for daily logistics operations.

Pros

The platform is easy to use, fast, and performs reliably. Shipment management and tracking are well integrated, and customer support is responsive and helpful when needed. \[sensitive content hidden\] always helps solve issues when raised and is very fast.

Cons

Sometimes it takes me a bit to find the RFQs and the lanes are inside each subtitle. SOmetimes not. So its a bit confusing. Probably i need to use it more to get used to it?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Thank you for your detailed feedback, Swarna! We’re glad to hear that CtrlChain is supporting your shipment management and tracking needs and that you’ve had a positive experience with both performance and support. We appreciate you flagging the confusion around finding RFQs and lanes, this is useful input, and we’ll review it with the team. We may come back to you for further information on the issue. Thanks again for taking the time to share your experience with CtrlChain.

Anthony V.

Planner

Transportation/Trucking/Railroad

### "Ctrl Chain -> Tranzcare"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

We have had a good experience with Ctrl Chain and can work well with our contact person \[sensitive content hidden\]

Pros

..it is easy to work with, everything is very clear and works very well as it should.

Cons

nothing, we are very satisfied with the app and with the contact between us and the customer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Hi Anthony, thank you for your review and for the perfect score. It’s great to hear that CtrlChain is clear, easy to work with, and supporting your day-to-day planning effectively. We’re also glad that the collaboration with your contact person has been positive; strong communication is just as important to us as a strong product!

LK

Leyla K.

Account Manager

Logistics and Supply Chain

### "Reliable and easy to use TMS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 13, 2026

Overall, the experience has been positive. Ctrlchain TMS is a reliable tool for daily logistics operations. With a few improvements it could be even better.

Pros

Easy to use and clear interface. Daily work with loads and documents is fast and convenient. Support team is helpful.

Cons

Entering license plates and driver info could be easier. It would be better to do this in one step instead of several,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Thank you Leyla for reviewing us, and for being a long-term user of CtrlChain! We’re pleased to hear that the system is reliable and easy for your logistics operations. We also appreciate your specific feedback about entering license plates and driver information. This is helpful input, and we’ll take it into consideration as we continue improving the product. Thank you again for sharing your experience, it helps us keep moving in the right direction.

JN

Jake N.

Dispatch

Transportation/Trucking/Railroad

### "Great TMS system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2025

he system is very user-friendly, reliable, and makes managing logistics simple and efficient. Communication with the team, especially Steven and Lisa, has been outstanding – they are always professional, responsive, and easy to work with. CtrlChain

Pros

The system makes managing loads simple and efficient, saving time on paperwork and keeping everything organized in one place.

Cons

Honestly, there isn’t much to dislike. Like any system, it takes a little time to get used to at first, but once you learn it, everything runs smoothly. The support team, especially Steven and Lisa, make it easy if any questions come up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Thank you Jake for sharing your feedback! We’re glad to hear that CtrlChain is helping you manage loads more efficiently and that the system feels intuitive once you’re up to speed. We’ll also make sure Steven and Lisa see your note, it’s great to hear their support has made a positive impact. We appreciate you taking the time to review CtrlChain, and we’ll keep working to make the experience even better.

SV

Stefan v.

Inkoop Planning Logistiek en de Planning

Mechanical or Industrial Engineering

### "Easy to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 25, 2025

Heel gebruiksvriendelijk en je kan er echt van op aan, geen verassingen waar je rekening mee hoeft te houden.

Pros

Het is zeer eenvoudig in gebruik. Je kunt je vaste routes met een paar klikken regelen en wordt door middel van je mail continu op de hoogte gehouden van de status van je zending.

Cons

Het zou fijn zijn als er een gebruiksaanwijzing ( in het Nederlands) was, van hoe je bepaalde schermen aan kan passen naar je eigen wensen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2025

Thank you Stefan for the great feedback! We’re happy to hear the system is making route management and tracking simple and reliable. Noted on the Dutch user manual, we are working on this as we improve our support materials.

JF

Jose F.

Commercial

Transportation/Trucking/Railroad

### "Email notifications need filters!"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

May 21, 2025

Pros

Easy to use in general. No other comments to add. No other comments to add. No other comments to add.

Cons

It isn't possible to filter email notifications of new opportunities by origin / destination countries. The same for the tenders that come from the platform. Also, some tenders have various lanes and it isn't possible to reject the full tender, it only allows to reject lane by lane, which is extremely hard work and not practical at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2025

Thank you José for sharing your feedback. We’re glad to hear you find the system easy to use. We also appreciate your input on email filters and tender handling, these points are valuable for us as we continue improving the experience. We will take them into account!

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