---
title: "Lindy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Lindy Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more."
source_url: "https://www.capterra.com/p/10027702/Lindy/"
page_type: "product"
language: "en"
---

# 

 Lindy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Lindy

## What is Lindy?

Lindy is a cloud-based, no-code platform that lets businesses build and deploy AI agents to automate workflows across email, scheduling, CRM, customer support, recruiting, and more. Users create agents using a drag-and-drop builder or by typing a plain-language prompt, with no technical background required. Agents connect to over 6,000 apps including Gmail, Slack, HubSpot, Salesforce, and Notion. They handle tasks like drafting and organizing email, booking meetings, updating CRM records, resolving support tickets, transcribing meetings, and running outbound sales campaigns. Agents operate continuously and can clone themselves to complete large volumes of tasks in parallel. Lindy suits individual professionals, small teams, and large organizations. Enterprise plans include SOC 2 Type II, HIPAA, and GDPR compliance, SSO, SCIM, and audit logs. Teams can share and manage agents org-wide from a central dashboard.

## What is Lindy used for?

[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49.99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lindy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lindy.ai/&name=Lindy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lindy

3.5 (2)

VS.

[4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$49.99

Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (2)

Ease Of Use

4.6 (236)

Value For Money

2.5 (2)

Value For Money

4.6 (182)

Customer Service

3.5 (2)

Customer Service

4.7 (177)

## Lindy alternatives

[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

[4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

[4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

Starting price

$420.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

## FAQs about Lindy

Features and Usability

### What are the key features of Lindy?

Lindy offers a built-in AI Assistant with AI/Machine Learning and Natural Language Processing, plus workflow automation and business process automation. Core functions include CRM, customer support, lead management, sales activity management, meeting management, calendar management, email management, and real-time consumer-facing chat, along with integrations, API access, templates, and reporting/analytics.

Pricing

### How much does it cost and what fees or limitations are included?

Lindy offers a free version, plus the Pro plan at $49.99 per month and the Business plan at $299.99 per month. The free tier includes a 1M-character knowledge base and up to 400 tasks, while Pro and Business raise limits to 20M characters and 5,000 or 30,000 tasks.

Integrations

### Which third-party tools and platforms does Lindy integrate with?

Lindy connects natively to Google Authenticator and Google Workspace. These integrations cover authentication and workplace productivity tools, giving teams direct support for account security and day-to-day collaboration within a small but focused catalog.

Getting Started and Support

### What training and onboarding options does Lindy offer?

Lindy provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for step-by-step review, and videos provide visual guidance for learning features and workflows.

Getting Started and Support

### What customer support options does Lindy offer?

Lindy provides email/help desk support, a FAQ/forum, and a knowledge base. Support is organized around written self-service and ticket-based help resources, giving users ways to find answers or submit questions through documented channels.

## Features

AI summary

Based on 310 AI Sales Assistant reviews

Capterra reviewers highlight these as the features buyers value most when choosing an AI Sales Assistant:

-   **Lead Management** (**74%** of reviewers rated this feature as critical)
-   **Lead Engagement** (**50%**)
-   **Email Management** (**71%**)

Lindy includes **Lead Management** and **Email Management**, giving sales teams a way to organize prospect data and manage outreach conversations in one place. However, it does not offer **Lead Engagement**. Instead, it provides **Sales Activity Management** (**53%**) and **Meeting Management** (**52%**), which can still support follow-up efforts and sales coordination. Together, these features help businesses keep track of pipeline activity, maintain consistent communication, and move opportunities forward more efficiently.

AI/Machine Learning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Business Process Automation

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Code-free Development

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Natural Language Processing

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Lindy 32 features

### All Features
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- API: Application programming interface that allows for integration with other systems/databases
- Automated Responses: Automatic reply functionality for incoming messages
- Built-in AI Assistant: Chatbot or AI assistant that answers queries and provides recommendations within an application
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media.
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Data Entry: The process of entering information or updating records in a computer system or database
- Email Management: Manage, store and organize emails within the system or via third-party apps
- For Sales Teams/Organizations: Caters to sales teams
- Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Multiple Data Sources: Allows users to manage data from a number of sources
- Natural Language Processing: Process and analyze human language in text or audio form
- Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Messaging: Send messages via SMS
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Task Management: Create, manage and track all task activities and progression
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

2.5 (2)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10027702/Lindy/pricing/)

Free

$0.00

It includes:

-   Up to 400 Tasks
-   1M character knowledge base

Pro

$49.99

Flat Rate,Per Month

It includes:

-   Premium actions
-   Phone call basic features
-   Tasks: up to 5,000 per month
-   Knowledge Base: up to 20M characters

Business

$299.99

Flat Rate,Per Month

It includes:

-   Tasks: up to 30,000 per month
-   Knowledge Base: up to 20M characters
-   Premium actions
-   Phone call premium features
-   Priority support

Value for money

2.5 (2)

2.5

Based on 2 reviews

## Integrations

[

Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[

Google Workspace](https://www.capterra.com/p/127909/SmartManager-System/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (2)

3.5

Based on 2 reviews

## User reviews

Overall rating

3.5

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MP

Milo P.

CEO

Design

### "Great to save hours per week for small teams / solopreneurs."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 13, 2025

Excellent - and when it becomes cheaper, i'll be automating even more using more advanced llms

Pros

Great to help solo founder automate time-wasting tasks

Cons

It can be hard to figure out how / why one of the custom bots isnt working.

Switched from

[Otter.ai](https://www.capterra.com/p/202799/Otter/)

To have everything done by one company instead of multiple.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Beth S.

Veterinarian

Veterinary

### "Good premise, poor delivery"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 11, 2025

It used to work pretty well, but the longer I have it, the less it follows the instructions I have given it. What it does is unpredictable, despite providing clear and specific instructions. I’m probably going to cancel it soon if there isn’t a noticeable improvement. The recordings, despite the phone being right next to me, are pure gibberish and don’t accurately reflect a conversation. For medical SOAP notes, I can’t trust the accuracy. It will leave out important conversational points and add in what it thinks should have been said. The app freezes, won’t open, or becomes magnified to the point I can’t touch the button to turn it off. And customer service either doesn’t answer or just says to watch a tutorial video that doesn’t address the problems.

Pros

That it is customizable. I can make my SOAP note template look the way I want it to.

Cons

It’s not consistent in its delivery. It does not follow instructions at least 50% of the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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