--- title: "Lindy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lindy Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/10027702/Lindy/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Lindy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lindy ## What is Lindy? Lindy is a cloud-based, no-code platform that lets businesses build and deploy AI agents to automate workflows across email, scheduling, CRM, customer support, recruiting, and more. Users create agents using a drag-and-drop builder or by typing a plain-language prompt, with no technical background required. Agents connect to over 6,000 apps including Gmail, Slack, HubSpot, Salesforce, and Notion. They handle tasks like drafting and organizing email, booking meetings, updating CRM records, resolving support tickets, transcribing meetings, and running outbound sales campaigns. Agents operate continuously and can clone themselves to complete large volumes of tasks in parallel. Lindy suits individual professionals, small teams, and large organizations. Enterprise plans include SOC 2 Type II, HIPAA, and GDPR compliance, SSO, SCIM, and audit logs. Teams can share and manage agents org-wide from a central dashboard. ## What is Lindy used for? [Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lindy?[Manage this product listing](https://www.g2.com/products/lindy-lindy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lindy 3.5 (2) VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/reviews/) Starting Price $49.99 Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.8 (236) Value For Money 2.5 (2) Value For Money 4.4 (182) Customer Service 3.5 (2) Customer Service 4.7 (177) ## Lindy alternatives [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/) Starting price $420.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/) [4.4 (195)](https://www.capterra.com/p/124575/Web-Data-Extraction/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124575/Web-Data-Extraction/) [BizteX robop](https://www.capterra.com/p/10016485/BizteX-robop/) [4.3 (12)](https://www.capterra.com/p/10016485/BizteX-robop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016485/BizteX-robop/) ## FAQs about Lindy Features and Usability ### What are the key features of Lindy? Lindy offers a built-in AI Assistant with AI/Machine Learning and Natural Language Processing, plus workflow automation and business process automation. Core functions include CRM, customer support, lead management, task management, calendar management, email management, and scheduling. It also includes chatbot, real-time consumer-facing chat, knowledge base management, reporting/analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Lindy starts with a free version that includes a 1M-character knowledge base and up to 400 tasks. The Pro plan costs $49.99 per month and adds premium actions, phone call basic features, and up to 5,000 tasks monthly. Business costs $299.99 per month with priority support and up to 30,000 tasks. Integrations ### Which third-party tools and platforms does Lindy integrate with? Lindy connects natively to Google Workspace and Google Authenticator. Getting Started and Support ### What training and onboarding options does Lindy offer? Lindy provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and Q&A, documentation offers written reference material for ongoing use, and videos provide visual walkthroughs of features and workflows. Getting Started and Support ### What customer support options does Lindy offer? Lindy provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct access to written help and self-service resources for common questions, setup guidance, and troubleshooting. ## Features AI summary Based on 6,967 AI Sales Assistant reviews Capterra reviewers highlight these features as the top priorities when choosing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Lindy supports **Chat/Messaging**, which covers the most-cited need for buyers in this category. However, it does not include **Real-Time Notifications** or **Multi-Channel Communication**. Instead, it offers **Real-time Consumer-facing Chat** (**43%**), a related capability that still helps teams respond to customers as conversations happen. This can be useful for businesses that want direct, immediate interactions with site visitors, helping teams answer questions faster and improve customer communication. AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Business Process Automation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Code-free Development 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Natural Language Processing 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Lindy 32 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Chatbot or AI assistant that answers queries and provides recommendations within an application Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Provide online support for your customers through live chat or help desk functionality The process of entering information or updating records in a computer system or database Manage, store and organize emails within the system or via third-party apps Caters to sales teams Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage the process of planning and scheduling meetings, including agenda creation Allows users to manage data from a number of sources Process and analyze human language in text or audio form Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Plan availability and assign specific time slots for tasks and resources Send messages via SMS Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 2.5 (2) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10027702/Lindy/pricing/) Free $0.00 It includes: - Up to 400 Tasks - 1M character knowledge base Pro $49.99 Flat Rate,Per Month It includes: - Knowledge Base: up to 20M characters - Premium actions - Phone call basic features - Tasks: up to 5,000 per month Business $299.99 Flat Rate,Per Month It includes: - Priority support - Tasks: up to 30,000 per month - Knowledge Base: up to 20M characters - Premium actions - Phone call premium features Value for money 2.5 (2) 2.5 Based on 2 reviews ## Integrations [ Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[ Google Workspace](https://www.capterra.com/p/127909/SmartManager-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent MP Milo P. CEO Design ### "Great to save hours per week for small teams / solopreneurs." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2025 Excellent - and when it becomes cheaper, i'll be automating even more using more advanced llms Pros Great to help solo founder automate time-wasting tasks Cons It can be hard to figure out how / why one of the custom bots isnt working. Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) To have everything done by one company instead of multiple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Beth S. Veterinarian Veterinary ### "Good premise, poor delivery" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 11, 2025 It used to work pretty well, but the longer I have it, the less it follows the instructions I have given it. What it does is unpredictable, despite providing clear and specific instructions. I’m probably going to cancel it soon if there isn’t a noticeable improvement. The recordings, despite the phone being right next to me, are pure gibberish and don’t accurately reflect a conversation. For medical SOAP notes, I can’t trust the accuracy. It will leave out important conversational points and add in what it thinks should have been said. The app freezes, won’t open, or becomes magnified to the point I can’t touch the button to turn it off. And customer service either doesn’t answer or just says to watch a tutorial video that doesn’t address the problems. Pros That it is customizable. I can make my SOAP note template look the way I want it to. Cons It’s not consistent in its delivery. It does not follow instructions at least 50% of the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.