# Zingly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zingly Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10027792/Zingly --- # Zingly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zingly ## What is Zingly? Zingly.ai is a transformative AI and digital-first customer experience platform built for front-office teams. Anchored by Agentic AI, Zingly unifies voice, chat, email, and video interactions into persistent digital spaces called Zingly Rooms, creating seamless, omnichannel engagement. These always-on digital hubs centralize interaction history, documents, and updates, ensuring continuity and personalization for both customers and agents. The platform automates over 60% of inquiries, allowing representatives to focus on high-value tasks. For agents, Agent Copilot offers real-time insights, compliance-checked responses, and next best actions, driving efficiency and improved outcomes. Zingly’s Safe AI ensures secure and accurate interactions, ideal for regulated industries like banking and healthcare. Designed to drive growth, Zingly transforms customer experience into a revenue engine. ## What is Zingly used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zingly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.zingly.ai&name=Zingly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zingly 0.0 VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $50000 Other Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Zingly alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Zingly Overview ### What company size and specific industries is Zingly built for? Zingly is designed for enterprise organizations that want to drive revenue, reduce operational costs, and improve customer satisfaction and overall customer experience. The vendor description does not name specific industries, so the clearest fit is large companies with complex customer operations rather than small businesses or mid-market teams. Features and Usability ### What are the key features of Zingly? Zingly offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for automated interaction handling, plus Chatbot and Pre-Configured Bot features for guided responses. It also includes Live Chat, Chat/Messaging, and Multi-Channel Communication, along with Activity Dashboard, Customer Service Analytics, Reporting/Analytics, and Real-Time Data for monitoring and reporting. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Zingly integrate with? Zingly integrates with 4 third-party platforms: Breeze, Docusign, Q2 Platform, and Twilio. These catalog integrations cover customer communications, document signing, and financial services workflows, giving teams a focused set of connection options for core business processes. Getting Started and Support ### What customer support options does Zingly offer? Zingly provides email/help desk support and a knowledge base. With no reviewer feedback available on support experiences, the support process can only be described by these listed channels, without claims about response speed, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Live Chat Ability to chat online in real time Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Zingly 10 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Train your system to interpret and transcribe voice messages Get Advice We can help you find the software with the features you need. ## Pricing Zingly Pricing $50,000 Other, ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Breeze](https://www.capterra.com/p/156024/Clearbit/)[ Q2 Platform](https://www.capterra.com/p/10010724/Electronic-Banking-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.