# Hotline & Case Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hotline & Case Management Software - reviews, pricing plans, popular comparisons to other Whistleblowing products and more.

Source: https://www.capterra.com/p/10027857/Hotline-Case-Management

---

# 

 Hotline & Case Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hotline & Case Management

## What is Hotline & Case Management?

Hotline & Case Management by Ethico is a whistleblowing software that helps businesses with handling of cases, issues, and investigations. The platform includes an anonymous hotline for employees to report concerns and HR hotline to address human resources inquiries. The case management system manages structured issue resolution from intake to closure.

## What is Hotline & Case Management used for?

[Whistleblowing](https://www.capterra.com/whistleblowing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hotline & Case Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.complianceline.com/&name=Hotline & Case Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hotline & Case Management

4.0 (1)

VS.

[4.8 (45)](https://www.capterra.com/p/234773/FaceUp/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (13)

Value For Money

5.0 (1)

Value For Money

4.7 (12)

Customer Service

3.0 (1)

Customer Service

4.7 (13)

## Hotline & Case Management alternatives

Highest Rated

[5.0 (12)](https://www.capterra.com/p/218226/Whistleblower-Software/reviews/)

Starting price

$99.00

Per User, Per Month

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting price

$10000.00

Per User, Per Month

[4.9 (27)](https://www.capterra.com/p/214211/Suggestion-Ox/reviews/)

Starting price

$99.00

Per User, Per Month

[Culture Shift](https://www.capterra.com/p/10028267/Culture-Shift/)

[4.8 (13)](https://www.capterra.com/p/10028267/Culture-Shift/#reviews)

Starting price

$10000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10028267/Culture-Shift/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Anonymous Feedback

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Reporting/Analytics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Hotline & Case Management 8 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Allow reviewers to provide anonymous feedback to encourage honest conversations

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and manage adherence to policies for any service, product, process, or supplier

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

View and track pertinent metrics to find patterns and gain insights from data

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FH

Floriqn H.

Rezeptionist

Hospitality

### "Simples, sch elles, basis-PMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 17, 2025

Als Front office Mitarbeiter seltenst Probleme damit gehabt, abgesehen von den fehlenden Funktionen, die aber von vorne herein bekannt waren.

Pros

Extrem einfache Bedienung, gut genug für kleinere Hotels, stabil

Cons

Könnte mehr Funktionen haben, speziell bezgl Inklusion von/Interaktion mit anderer Software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)