--- title: "Opspot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Opspot Software - reviews, pricing plans, popular comparisons to other Physical Security products and more." source_url: "https://www.capterra.com/p/10027942/Opspot/" page_type: "product" language: "en" --- # Opspot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Opspot ## What is Opspot? Opspot is security operations software built for small and mid sized security teams that helps manage guards, patrols, and reporting. Guards use a mobile app to complete patrol tours, scan QR codes or NFC checkpoints, submit incident reports, and trigger emergency alerts when needed. Supervisors and operations managers use a web dashboard to monitor activity in real time, review completed patrols, and generate reports. Opspot is designed for guards in the field. Activity data, incidents, and location history are captured automatically. The platform helps teams stay organized and maintain clear records for clients and internal reviews. ## What is Opspot used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Opspot?[Manage this product listing](https://www.g2.com/products/opspot/claim_requests/new?auto=true) ## Opspot Overview Updated September 2026 AI summary Opspot provides small businesses with tools to manage and track incidents across a variety of contexts, including IT and safety. Covering incident reporting, investigation management, CAPA, and workflow management, it offers features like real-time notifications and disaster recovery. Opspot is available as a cloud-based solution and supports deployment on web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opspot 0.0 VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $8 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (785) Value For Money 0.0 (0) Value For Money 4.4 (706) Customer Service 0.0 (0) Customer Service 4.5 (738) ## Opspot alternatives [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Opspot Overview ### What company size and specific industries is Opspot built for? Opspot is designed for small and mid-sized security companies, including guard services and patrol providers that manage mobile guards and on-site teams. It is built for organizations that need software for patrol management, incident tracking, and reporting. Features and Usability ### What are the key features of Opspot? Opspot offers Activity Dashboard, Alerts/Notifications, Real-Time Notifications, Status Tracking, and Task Management for monitoring and coordination. It also includes IT Incident Management, Incident Reporting, Safety Incident Management, Investigation Management, Corrective and Preventive Actions (CAPA), Ticket Management, Workflow Management, and Disaster Recovery for incident response and process control. Pricing ### How much does it cost and what fees or limitations are included? Opspot starts at $8 per user/month for the Pro plan, and a $400 flat-rate Premium plan is also available. A free version and free trial are offered. Pro removes guard and location limits, while Premium includes up to 25 guards and 5 images per checkpoint. Getting Started and Support ### What customer support options does Opspot offer? Opspot provides email/help desk and phone support. These channels give users direct ways to request assistance and resolve issues. No reviewer feedback about support quality is available, so only the listed support options can be confirmed. ## Features AI summary Based on 984 Physical Security reviews Capterra data shows that buyers of incident management software rank the following features as their top priorities: - **Compliance Management** (**50%** of reviewers rated this feature as critical) - **Incident Reporting** (**59%**) - **Real-Time Monitoring** (**61%**) Opspot includes **Incident Reporting**, giving teams a clear way to document events and track response activity. However, it does not include **Compliance Management** or **Real-Time Monitoring**. Instead, the product offers other highly rated capabilities, including **Ticket Management** (**62%**), **Real-Time Notifications** (**59%**), and **Alerts/Notifications** (**57%**). These features help businesses organize incoming issues, notify the right people quickly, and keep response work moving, allowing teams to manage incidents with better visibility and faster follow-up. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Disaster Recovery Plan and implement business continuity measures in case of unforeseen events Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Investigation Management Oversee people and resources to carry out an investigation Opspot 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Investigation Management: Oversee people and resources to carry out an investigation - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10027942/Opspot/pricing/) Pro $8.00 Per User,Per Month It includes: - Unlimited guards - Unlimited admin users - Unlimited locations - Clock in and clock out with GPS - Unlimited checkpoints - Upload up to 2 images per checkpoint - Unlimited tours and patrols - Live GPS tracking for guards - Emergency call support - Incident reporting - Activity tracking and logs - PDF report exports - Unlimited schedules Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.