# Page 3 | FACTS Student Information System Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is FACTS Student Information System the right Student Information System solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10027963/FACTS-Student-Information-System/reviews

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FACTS Student Information System

3.9 (78)

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Last updated March 13th, 2026

# Page 3 - Reviews of FACTS Student Information System

## Showing most helpful reviews

Showing 51-75 of 78 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

cG

chaya G.  
Director  
Education Management  
Used the software for: 2+ years

### "Making Progress"

February 12, 2019

4.0

Pros

Has a lot of features Is a one stop shop

Cons

Want communications to have mail merge capabilities. A little more intuitive,

Review Source

ZA

Zainub A.  
School Secretary  
Education Management  
Used the software for: 2+ years

### "School Management software"

December 13, 2016

4.0

we use this as our main communication resources , and it works great. we do our report cards and emergency contacts and name it and you can find the details. there are few new additions they keep adding which have some bugs but they work with us to help us out

Pros

easy to communicate, and mobile app make life easier

Cons

it doesnt work well with google chrome, messes me up

Review Source

AS

Amy S.  
Administrative Asst.  
Religious Institutions  
Used the software for: 2+ years

### "Helpful for Teachers and Parents"

November 14, 2018

4.0

Renweb has been a good step forward for our small, private school to connect teacher's to parents and the information both are looking for.

Pros

The best part of Renweb is the web based setup that gives teachers an easy way to give information to families in real time.

Cons

Some of the navigation is tricky. Recently I had trouble accessing class listing in a way that made sense to me. I couldn't remember the teacher and there wasn't an easy option to sort the view by class subjects.

Review Source

RH

Rachel H.  
Teacher  
  
Used the software for: 1-2 years

### "Very basic functionality, but intuitive"

April 18, 2018

4.0

Pros

It was very easy to learn all the features of the software and implement its use across a wide number of teachers and parents.

Cons

The mobile app experiences a lot of loading lags. I also had several issues with documents not uploading correctly.

Review Source

MC

Marisa C.  
Admin  
Education Management  
Used the software for: 1-2 years

### "School database system "

August 30, 2018

3.0

Pros

It has many detailed features and can have most items under one program

Cons

Has many glitches, not easy to use, too detail oriented, and hard to teach others to use. Can not customize to school needs

Review Source

BT

Benjamin T.  
Teacher  
  
Used the software for: 6-12 months

### "Simplistic, yet advanced"

April 12, 2018

5.0

Pros

This grading software is easy to use, allows teachers to easily copy assignments across multiple classes and posts homework on the web for parents to see. The smartphone app is another added bonus. It is very user friendly and works very well for an app based grading system.

Cons

There are always features that can be added and would be nice to have. For example, I would like to be able to more easily post hyperlinks in the homework section so that my students can access things on Google Drive.

Review Source

JF

Janna F.  
Director of Education  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "RenWeb Grading System"

December 12, 2018

4.0

Although they are improving, my overall satisfaction with RenWeb is low.

Pros

This software is relatively affordable for schools. I like that you can send weekly progress reports to parents to keep them in the loop.

Cons

The functionality of RenWeb is poor. It is not teacher frindly and doesn’t have many of the features that teachers would like.

Review Source

dC

david C.  
teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Renweb/Facts a tool for school"

September 23, 2020

4.0

Overall, my kids information was available and easy to access. My kid's teachers were accessible. And I knew the other parents contact information so I could plan parties and what not. It was the tool to get the job of parent communication done. And it was the tool my kids school used.

Pros

It was easy to use, I could get information about my kids and connect with their teachers. Renweb worked well.

Cons

My kids school didn't use all of its features to keep us in contact. Some of the tools were hidden in layers of screens.

Review Source

VR

Verified Reviewer  
Customer Success agent  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "I used Renweb throughout middles chool and high school as a student an my parents used it as well"

June 26, 2018

4.0

Pros

What I liked the most about this website, is that we we were able to check our grades as soon as the teacher uploaded the grade

Cons

What I like the least is the fact that as a parent it can be very confusing to use and also has way too many tabs

Review Source

LC

Lisa C.  
Performance Manager  
Retail  
Used the software for: 2+ years

### "Renweb"

September 18, 2018

4.0

Pros

The software allows a lot of information to be stored for access for students, administration and parents. Helpful that can great folders on different topics.

Cons

Not easy to use for parents. Could use an update to the look.

Review Source

HM

Hector M.  
Data Manager  
Education Management  
Used the software for:

### "Complete school suite with great customer service"

March 6, 2018

4.0

RenWeb is a good option for K-12 schools, but it does require a full-time manager within the school.

Pros

The package is very comprehensive for running a school, including admissions, simple financials, scheduling, course management...

Cons

Little-to-no integration with Google (Classroom, email, calendar...). The learning curve seems steep for both admins and teachers, but the company is in the process of releasing a better interface that should help with that. THe UI look is a bit lackluster, though not a huge factor for us.

Review Source

JS

Janice S.  
Office Manager  
  
Used the software for:

### "Pretty good"

June 26, 2015

4.0

We've been using this for several years now. I like it for the most part, but our business manager has trouble getting the detail he needs for financial reporting. Teachers sometimes have problems posting to report cards, but like the grade book and lesson plans. Parents love that they can keep track of grades, accounts, etc. online. The help desk is usually pretty good at responding and getting issues resolved. The also have several options for contacting them, which is handy. There are some inconsistencies in how it handles data, eg. lets one put anything in a date field, then abends in another area when it goes to display the date. Most of the functionality is included in the base price, which is based on enrollment, but customization, which might be nice for reports, is a hefty monthly cost. At an added cost, we can text/email/voice call the parents with notifications (good for snow days!). This is definitely worth the cost! While the base price includes email, many parents don't read email, so texting is a great advantage, esp. when we really need to get in touch with them.

Review Source

MSI

Md Siful I.  
teacher  
Education Management  
Used the software for: 1-2 years

### "School management software with accounting"

September 19, 2016

5.0

Excellent management ,I think that without this kind of software, we can't be able to drive our any classes bus: Indus: academy.We it is a must devices for us.

Pros

Pure accounting

Review Source

SA

Simon A.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Excellent management software"

February 26, 2020

5.0

School management software helps me solve the problem of fixing admission for students, entering students assessments and records and also compiling students results.

Pros

School management software is an excellent school software that effectively manages the activities of a school system from admission, assessment and result compilations.

Cons

School management software is just perfect, I really haven't seen anything I don't like about it. But can still be improved for best quality software.

Review Source

LR

Lisa R.  
Principal/Teacher  
  
Used the software for: Less than 6 months

### "Extremely Frustrating"

November 28, 2016

2.0

I have heard so many positives about this grading system that I was eager to use it. However, after just a short time attempting to use it, I can truly say that it is about the worst grading program I have ever used. It is cumbersome, using many clicks and steps to perform simple procedures. Free grading programs are better than this. What used to take me a short time to do with grading, now takes me much longer. I really wish I didn't have to use this website!

Pros

There are a lot of possible functions that can be used.

Cons

Despite all of the functions, the grading portion seems to be an afterthought. Entering assignments is cumbersome, and entering late work is excruciatingly painful.

Review Source

CD

Chase D.  
Teacher  
  
Used the software for: Less than 6 months

### "I use RenWeb as a teacher in a independent school. "

April 5, 2018

4.0

Pros

Renweb's menu layout is very organized and user friendly. Classes can be color coded to ease in distinguishing between sections of a class. There are numerous sorting options for sorting a teacher's grade book.

Cons

Renweb does have some flaws in my opinion in its user interface. One that jumps out at me each day is that different functions (Switching from grade book to student records) opens in a new tab. This may seem petty, but with no option to disable this, it becomes quite annoying.

Review Source

WL

Will L.  
Student  
Education Management  
Used the software for: Less than 6 months

### "I have had nothing but trouble with this system"

September 13, 2017

2.0

You do get your assignments in the end

Pros

It is capable of being used for more complex assignments. If you like all your homework on the same page this is for you

Cons

It is difficult to understand the assignments since the writing is so cramped amd unindented. Making an account was aweful. It always randomly ask me to sign in again. If our assignments were more simple then we would probably use google classroom like everyone else.

Review Source

VR

Verified Reviewer  
Profesor Agregado (Nivel 3)  
  
Used the software for: Less than 6 months

### "It is safe for parents and allows to see the most important academic information"

March 18, 2018

4.0

very complete information in the academic area of the students, which allows its easy use

Pros

It allows to know the most important academic information to parents and protects the information of their children from other people

Review Source

VR

Verified Reviewer  
Agricultural high school teacher  
Education Management  
Used the software for: I used a free trial

### "very good"

January 9, 2019

5.0

Pros

about reporting system and how record grade of students

Cons

good for management of students in school

Review Source

JG

Jeri G.  
  
  
Used the software for:

### "Worst Software for communicating with school!"

December 2, 2016

1.0

This is the worst program I have experienced since my son started school... there is always a glitch going on and the tech support is very slow at fixing problems. Some days it recognizes me...other days it doesn't. It is frustrating to track my sons progress and a lot of the time I have to talk to his teachers to find out how he is doing because I can't get logged in. The system is slow to show the updates that his teachers input... just overall a terrible experience. School speak is a much better software product!

Pros

When it works it is detailed

Cons

It never works!

Review Source

KD

Kathy D.  
Administrative Assistant  
  
Used the software for:

### "Renweb- Moving forward with technology!"

February 3, 2016

5.0

Renweb has allowed our staff & families to move forward leaps and bounds into greater technology. As a admin assistant I use renweb constantly throughout the day. I've worked at this school for twenty years & can say with great conviction "this is a great product". One of the many reasons I appreciate renweb is their support staff. It is amazing how they can quickly talk you through an issue. I have to say that as many times as I have called, they have always been very professional, efficient & friendly. It must be a great place to work!

Review Source

SM

Sean M.  
I.T. Director  
  
Used the software for:

### "Excellent Customer Service!"

January 27, 2016

5.0

Although the software is somewhat complicated, RenWeb's customer service is top notch. They are always polite and professional. And on the one (1!!) occasion where I did not get an immediate answer, my case was transferred to a senior representative who got back to me within hours. Coming from a technical and service oriented background myself, I am very impressed.

Review Source

AC

Adeline C.  
Secretary  
  
Used the software for:

### "I am going on my second year using RenWeb and I thoroughly enjoy the program."

January 22, 2016

5.0

When I first started with RenWeb I was new to this program and wasn't really thrilled with it; but once I got more in dept with it, it was not so bad. I still haven't mastered using RenWeb University when I'm in a rush so I just telephone Support Technicians and they always come shining through to fix my issues. Overall a very good program. Thank you.

Review Source

AP

Anne P.  
  
  
Used the software for:

### "Never Ever Again"

November 4, 2016

1.0

After working with renweb for 3 years, I have the need to say and to advice people to not invest in this program. Unless you have all the time in the world and you can wait for 2 hours (if the internet is fast!) to load the pages. Please don't make your teachers go through this.

Review Source

TL

Toi L.  
Administrative Assistant  
  
Used the software for:

### "This software is the best. "

February 1, 2016

5.0

It's user friendly and the customer support is awesome. The support allows us to feel comfortable using Renweb. Even if we aren't familiar with all aspects we can also call and receive outstanding support.

Review Source

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