# Inagent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inagent Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10027973/Inagent --- # Inagent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Inagent ## What is Inagent? AI Agent Solution Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversation’s context in >200 languages and dialects, make decisions, and execute actions via connection with business systems to offer responses with natural language. Inagent has a multiagent system designed to create agents specialized in particular processes or business areas. The Agent Quality Management panel facilitates real-time oversight of AI agent performance, allowing you to intervene in the event of negative emotions or complicated cases. Its Signals system detects recurring themes and provides advanced analytics to continuously improve the CX strategy. ## What is Inagent used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inagent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://inconcertcc.com&name=Inagent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inagent 4.8 (4) VS. [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting Price Contact vendor Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.7 (66) Value For Money 4.8 (4) Value For Money 4.5 (56) Customer Service 5.0 (4) Customer Service 4.5 (57) ## Inagent alternatives [4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Reporting/Analytics 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Live Chat 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Ability to chat online in real time Autoresponders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Chatbot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Customizable Branding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Inagent 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Intended to be used by online stores Caters to sales teams Used as a promotional or demonstration tool in sales and marketing presentations Identify different languages Automatically identify and save contact information of potential customers Ability to chat online in real time Enable businesses to implement machine learning algorithms on business data such as sales and revenue Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Engage in direct, instant messaging with consumers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Program systems that assist users with their daily administrative responsibilities Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LC Leidy C. Supervisor Financial Services ### "Inagent, innovación en los agentes virtuales " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2025 Pros Inagent permite programar agentes virtuales, modificarlos y ajustarlos según las necesidades de la operación, lo que otorga flexibilidad y control. Además, ofrece supervisión en tiempo real para identificar oportunidades de mejora en las interacciones y cuenta con herramientas de reportería que facilitan la visualización del flujo de conversaciones mediante texto o gráficas. A esto se suma un análisis sentimental integrado, que ayuda a comprender mejor el estado de ánimo de los clientes y a tomar decisiones más acertadas para optimizar la experiencia de servicio. Cons Se require de un guión y una base de conocimiento bien detallada y estructurada para que Inagent sea lo más preciso posible en sus respuestas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OA Oscar Alberto Q. Director IT Information Technology and Services ### "Innagent Mentius " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2025 Definitivamente el camino para generar innovación en las soluciones que la compañía quiere orientar para su crecimiento. Pros Es versátil en la configuración y permite realizar cambios de manera rápida. la interfaz es muy intuitiva Cons Muy poco, es un buen producto orientado a la experiencia del cliente. tal vez mejoraría la interface para permitir programar los bots en lenguajes o instrucciones. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Luis Carlos R. Director Contact Center Consumer Services ### "Excelente opción para automatización en WhatsApp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2025 Buscamos una solución de agente virtual para reducir las llamadas de servicio al cliente y que las preguntas frecuentes fueran contestadas por el agente virtual, de esta manera dedicar a los agentes a gestiones de recuperación y ventas. Pros La facilidad para manejarlo y entrenarlo, no es necesario esperar al proveedor para hacer modificaciones Cons Al principio se debe entender bien como "Entrenar" el agente virtual para evitar errores, luego es fácil la gestión Switched from [VCC Live](https://www.capterra.com/p/167993/VCC-Live/) Por la funcionalidad del agente virtual y mayores funciones en el servicio de WhatsApp Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Enrique L. Jefe Gestión de la Demanda TI Banking ### "Formidable." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 Mi experiencia general con la herramienta ha sido satisfactoria, ya que hasta el momento cumple con las expectativas de negocio planteadas, mostrando un desempeño alineado con los objetivos y requerimientos que se buscaban en la evaluación. Pros Lo que más me agradó del software es la gran facilidad que ofrece para la creación y despliegue de agentes virtuales, permitiendo que el proceso sea rápido, intuitivo y accesible, además de la posibilidad de utilizar prompts en un lenguaje muy cercano al humano, lo cual facilita de manera notable la definición del comportamiento y de las respuestas que el Agente Virtual brinda a los usuarios que interactúan a través del canal. Cons Por el momento no he concluido con la exploración completa de todas las funcionalidades que ofrece la herramienta; sin embargo, hasta donde he podido revisar, considero que cumple de manera adecuada con las expectativas de negocio planteadas, sin haber encontrado limitaciones relevantes en esta etapa de la evaluación. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)