--- title: "Text Reload Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Text Reload Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more." source_url: "https://www.capterra.com/p/10028031/Text-Reload/" page_type: "product" language: "en" --- # Text Reload Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Text Reload ## What is Text Reload? Text Reload is a cloud-based software that helps businesses send and receive text messages to customers and chat with them. It offers ready-made message templates and connects with third-party tools such as Xero. The solution helps users get more bookings, faster payments, and more. ## What is Text Reload used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$9 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Text Reload?[Manage this product listing](https://www.g2.com/products/textreload/claim_requests/new?auto=true) ## Text Reload Overview Updated September 2026 AI summary Text Reload offers midsize and small businesses a cloud-based platform for SMS marketing, featuring tools such as 2-way messaging, automated responses, campaign scheduling, and mass texting. The software supports contact management, personalized messages, and reporting, while optional capabilities like an AI Copilot, engagement tracking, and third-party integrations help organizations manage and analyze their communication campaigns more effectively. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Text Reload 5.0 (3) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price NZ$9 Usage Based, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.1 (652) Value For Money 5.0 (3) Value For Money 4.2 (619) Customer Service 5.0 (3) Customer Service 4.0 (591) ## Text Reload alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) ## FAQs about Text Reload Overview ### What company size and specific industries is Text Reload built for? Text Reload is designed for small to mid-sized businesses in trading, accounting, and agency services that need to get paid faster, book more jobs, send tax reminders, and keep in touch with clients through automated SMS connected to tools like Xero. Features and Usability ### What are the key features of Text Reload? Text Reload offers 2-Way Messaging, Mass Texting, and Scheduled Messaging for direct outreach, plus Automated Responses and Message Personalization for tailored communication. It also includes Campaign Planning and Campaign Scheduling, Contact Management, Engagement Tracking, Reporting/Analytics, and Third-Party Integrations, along with AI Copilot for message support and communication management. Pricing ### How much does it cost and what fees or limitations are included? Text Reload starts at NZD 9 per month for the SMEs plan, which is usage based and includes full campaign functionality, Xero integration, CSV data import, and email and chat support. The Accountants plan costs NZD 49 per month as a flat rate. A free trial is available. Integrations ### Which third-party tools and platforms does Text Reload integrate with? Text Reload integrates with Xero. Getting Started and Support ### What training and onboarding options does Text Reload offer? Text Reload provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Text Reload offer? Text Reload provides email/help desk, FAQ/forum, phone support, and chat. Support is organized across these channels so users can choose the option that fits their issue. No reviewer feedback about support experience is available, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 3,882 Appointment Reminder reviews Capterra reviewers highlight these as the features buyers care about most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Text Reload includes **Campaign Scheduling** and **Mass Texting**, giving businesses a way to plan outreach in advance and send messages to large contact lists efficiently. However, it does not offer **SMS Messaging**. Instead, it provides **Scheduled Messaging** (**49%**), which still supports timed communication and helps teams maintain consistent outreach. Together, these features help businesses manage bulk campaigns more effectively while keeping message delivery organized and on schedule. Campaign Scheduling 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mass Texting 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Communication Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Campaign Planning 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Text Reload 18 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI SMS: Uses AI to automate audience targeting, SMS message personalization, and performance optimization. - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/10028031/Text-Reload/pricing/) SMEs NZ$9.00 Usage Based,Per Month It includes: - All Campaign Types - Cancel Anytime Accountants NZ$49.00 Flat Rate,Per Month It includes: - All Features Included Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OL Oliver L. Owner Consumer Services ### "Must have service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 Great experience. Lovely team and a great product that is easy to set up and use and helps book up the calendar straight away. Pros Value for money was awesome. Got an unbelievable return. So easy to use - customer interface is great. Nick and the team are always there when you need them. Highly reccomend. Cons N/A, this product is awesome. There isn't anything that I would change as it is easy to use and does what you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Brendan H. Owner Director Facilities Services ### "Text Reload working for a trade services business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2025 Very positive. It's proved to be a great way of reaching out to our client base and generating repeat business. Much cheaper and easier than trying to find new clients! Pros Super easy to use, the AI tool made it really easy to create campaigns. Once it's up and running everything just ticks along in the background and we just get the positive responses coming through to our sales email inbox. Cons When we have multiple campaigns running from the same contact list there were a few instances of customers receiving multiple messages very close to each other, which caused some confusion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2025 Thanks for the great feedback, Brendan! Awesome to hear the Text Reload getting results! We appreciate the note on overlapping messages — we’re working on smarter automation to manage timing better when running multiple campaigns from the same contact list. Glad it’s helping drive repeat business — that’s exactly what smart sales automation should do. SM Sean M. Sales guy Ranching ### "TextReload Saves Time and Money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 It makes following up with past clients simple and automatic, which has saved us valuable time. The ability to easily reconnect with previous customers has also helped us maintain strong ongoing relationships. Highly recommended for any business looking to streamline client communication. Pros The automation is a game changer — being able to send follow-up messages without manual effort has saved us time and helped keep client engagement consistent. Cons No real cons at this stage — I need to spend more time using the system fully before offering detailed feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2025 Thanks so much for the kind words, Sean! We’re glad Text Reload is saving you time and helping you stay connected with clients. Appreciate the recommendation! — The TextReload Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.