# MINA Reviews Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MINA Reviews Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10028042/MINA-Reviews

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# 

 MINA Reviews Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MINA Reviews

## What is MINA Reviews?

MINA Reviews is a cloud-based review management tool that helps medical professionals automate reviews and feedback management. The platform helps medical professionals automate patient review requests, monitor feedback, and manage online reputation. It integrates with Google My Business and healthcare sites to send review requests. The software also filters patient feedback, redirecting negative reviews privately for internal resolution.

## What is MINA Reviews used for?

[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$49

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MINA Reviews?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://minareviews.ca/&name=MINA Reviews)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MINA Reviews

5.0 (1)

VS.

[5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

CA$49

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (154)

Value For Money

5.0 (1)

Value For Money

4.8 (147)

Customer Service

5.0 (1)

Customer Service

5.0 (146)

## MINA Reviews alternatives

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (226)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about MINA Reviews

Overview

### What company size and specific industries is MINA Reviews built for?

MINA Reviews is designed for medical and dental clinics of any size that need help automating reviews, managing patient feedback, and maintaining an online reputation. It is built for healthcare organizations, especially practices in the medical and dental sectors that rely on patient reviews and reputation management.

Features and Usability

### What are the key features of MINA Reviews?

MINA Reviews offers feedback management and monitoring tools for tracking reviews and responding to customer input. Core features include activity dashboards, alerts and notifications, review requests, response management, negative feedback management, sentiment analysis, template management, and SEO management for organizing and monitoring review activity.

Pricing

### How much does it cost and what fees or limitations are included?

MINA Reviews starts at CA$49 per month for the Starter Plan, with Growth at CA$99 and Enterprise at CA$149. A free trial is available. Starter includes basic reporting, alerts, Google My Business integration, review monitoring, and SMS and email review requests; higher tiers add AI analysis, support, and advanced analytics.

Getting Started and Support

### What training and onboarding options does MINA Reviews offer?

MINA Reviews provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided setup and instruction, while documentation and videos offer written and visual references for self-paced learning and feature review.

Getting Started and Support

### What customer support options does MINA Reviews offer?

MINA Reviews provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. User feedback about support quality is not available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only confirmed support options.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Response Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Review Notification

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

Review Request

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Sentiment Analysis

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

MINA Reviews 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Observe and track the demand, usage, progress or quality of a system, product, or user

Identify, track, and respond to negative feedback

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Create, save, and re-purpose templates for emails, forms, etc.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Starter Plan

CA$49.00

Flat Rate,Per Month

It includes:

-   SMS & Email Review Requests
-   Google My Business Integration
-   Review Monitoring
-   Basic Reporting
-   Alerts

Growth Plan

CA$99.00

Flat Rate,Per Month

It includes:

-   AI-Powered Sentiment Analysis
-   Customizable Templates
-   Multi-User Access
-   Priority Customer Support

Enterprise Plan

CA$149.00

Flat Rate,Per Month

It includes:

-   Unlimited Locations
-   Unlimited User Accounts
-   Custom Branding
-   White-Labeling
-   Advanced Analytics
-   Competitor Benchmarking Analytics
-   Dedicated Account Manager
-   VIP Support

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LK

Leena K.

Dental Manager

Hospital & Health Care

### "Need a healthcare compliant reputation management software? MINA Reviews!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2025

Could not have been happier. Our clinic has looked into review management softwares before and hesitated due to them not being compliant with healthcare regulations, more specifically in Canada. MINA Reviews was a perfect fit, and does exactly what it promises plus more! We are a long-time client of MINA Medical Marketing, the company that created and suggested this software, and they just KEEP delivering!!

Pros

It all happened so quick! We went from no automatic reviews system in place to doubling our reviews in literally days!!

Cons

Nothing, really. It's genuinely a great tool

Switched from

[RepuGen](https://www.capterra.com/p/153890/RepuGen/)

MINA Reviews is tailored for CANADIAN healthcare!! It's also much more affordable and the plans are more flexible. Nothing really bad about our old product, but MINA is top.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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