# Salesforce Pro Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Salesforce Pro Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10028094/Salesforce-Pro-Suite

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# 

 Salesforce Pro Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Salesforce Pro Suite

## What is Salesforce Pro Suite?

Cloud-based CRM suite that allows businesses to manage marketing, sales, and lead management operations via a unified portal. The platform allows users to reach new audiences with custom emails, manage deals, create and manage customer profiles, and more.

## What is Salesforce Pro Suite used for?

[Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per User, Per Month

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salesforce Pro Suite

0.0

VS.

[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$25

Per User, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (4,371)

Value For Money

0.0 (0)

Value For Money

4.3 (3,503)

Customer Service

0.0 (0)

Customer Service

4.4 (3,512)

## Salesforce Pro Suite alternatives

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Salesforce Pro Suite

Features and Usability

### What are the key features of Salesforce Pro Suite?

Salesforce Pro Suite offers CRM and sales pipeline management, plus contact management, lead management, and lead segmentation for tracking prospects. It also includes campaign management, email marketing, email templates, autoresponders, and marketing automation, along with reporting and analytics, activity dashboard, alerts/notifications, document storage, and data import/export.

Pricing

### How much does it cost and what fees or limitations are included?

Salesforce Pro Suite starts at $100 per user per month for the Pro Suite, while the Starter Suite costs $25 per user per month. Pro Suite includes AppExchange access, customization and automation, real-time chat, and sales quoting and forecasting. No free plan or trial is listed.

Getting Started and Support

### What customer support options does Salesforce Pro Suite offer?

Salesforce Pro Suite provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so support responsiveness, helpfulness, and common frustrations cannot be assessed from user sentiment in the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Autoresponders

Create and automatically send premade copy in response to customer messages

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

Manage, organize, and store contact information

Salesforce Pro Suite 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create and automatically send premade copy in response to customer messages

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track interaction history by documenting conversations for contacts

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Divide leads into buckets based on predefined criteria and routing rules

Automate workflows and trigger campaigns based on customer actions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Group leads or contacts based on their specific characteristics

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## Pricing

Starter Suite

$25.00

Per User,Per Month

It includes:

-   Dynamic Email Marketing and Analytics
-   Customer Service Management
-   Shop Front Builder

Pro Suite

$100.00

Per User,Per Month

It includes:

-   Real-Time Chat
-   Customisation and Automation
-   Sales Quoting and Forecasting
-   Access to AppExchange

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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