--- title: "Mapsly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mapsly Software - reviews, pricing plans, popular comparisons to other Field Sales products and more." source_url: "https://www.capterra.com/p/10028149/Mapsly/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Mapsly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mapsly ## What is Mapsly? Mapsly is a field operations platform that turns CRM data into optimized routes, managed territories, and automated workflows. Field sales reps and service technicians use Mapsly to plan multi-day routes for entire teams in one run, run on-site check-ins with geofencing and adaptive forms, track team location, and capture photos and signatures from the field — all synced to the CRM in real time. Built-in features include geo-analysis, embedded maps for customer portals, territory management with auto-assignment, 50,000+ US Census demographic layers, weighted heat maps, prospecting tools, truck-aware navigation, long-haul routes with overnight stops, mobile app, AI analysis with custom prompts, and no-code automation for custom workflows. Mapsly integrates with HubSpot, Salesforce, Pipedrive, Zoho, Dynamics 365, monday.com, Airtable, Smartsheet and Google Sheets. Trusted by 3,000+ teams worldwide. 24/7 chat support, free implementation, and custom automation built at no cost. ## What is Mapsly used for? [Field Sales](https://www.capterra.com/field-sales-software/)[Location Intelligence](https://www.capterra.com/location-intelligence-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mapsly?[Manage this product listing](https://www.g2.com/products/mapsly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mapsly 4.8 (14) VS. [4.7 (47)](https://www.capterra.com/p/250046/MainEvent/reviews/) Starting Price $30 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (14) Ease Of Use 4.5 (48) Value For Money 4.7 (13) Value For Money 4.7 (47) Customer Service 4.7 (13) Customer Service 4.9 (48) ## Mapsly alternatives [portatour](https://www.capterra.com/p/153575/portatour/) [4.7 (48)](https://www.capterra.com/p/153575/portatour/reviews/) Starting price $89.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153575/portatour/) Highest Rated [Leadbeam](https://www.capterra.com/p/10030893/Leadbeam/) [5.0 (12)](https://www.capterra.com/p/10030893/Leadbeam/#reviews) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030893/Leadbeam/) [BreezeFSM](https://www.capterra.com/p/10021297/BreezeFSM/) [4.7 (15)](https://www.capterra.com/p/10021297/BreezeFSM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021297/BreezeFSM/) [Knockio](https://www.capterra.com/p/10018264/Knockio/) [5.0 (11)](https://www.capterra.com/p/10018264/Knockio/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10018264/Knockio/) [View all alternatives](https://www.capterra.com/p/10028149/Mapsly/alternatives/) ## FAQs about Mapsly Overview ### Which roles and teams benefit most from Mapsly? Mapsly is most used by sales teams, field representatives, and business development leaders who need territory planning, route optimization, and account visibility. Operations managers and schedulers use it to coordinate field activity, while executives, marketing leaders, and digital transformation or integration managers rely on it to improve workflow efficiency and location-based decision-making. Answer based on 14 reviews Overview ### What company size and industries is Mapsly built for? Mapsly is built mainly for small businesses, which make up 71% of reviewers, especially in Automotive at 21%. It also serves midsize businesses at 29%, with strong use in Computer Software and Information Technology and Services at 14% each, primarily for field sales. Answer based on 14 reviews Features and Usability ### What are the key features of Mapsly? Mapsly offers CRM tools, customer database management, and lead capture and lead management for sales operations. It also includes geographic maps, heat maps, GPS, route optimization, territory management, and dispatch management, plus reporting & statistics, visual analytics, workflow management, alerts/notifications, and third-party integration. Pricing ### How much does it cost and what fees or limitations are included? Mapsly starts at $25 per user per month for the Essential plan, with Pro at $45 and Enterprise at $70. A free trial is available. Essential includes configuration services and 24/7 human chat support; Pro adds implementation and development services; Enterprise adds higher custom automation and API limits. Integrations ### Which third-party tools and platforms does Mapsly integrate with? Mapsly integrates with over 20 third-party tools and platforms, including CRM, spreadsheet, and support systems such as Salesforce Sales Cloud, HubSpot CRM, Zoho CRM, Pipedrive, Dynamics 365, Airtable, Google Sheets, Google Calendar, Microsoft Outlook, Zapier, and Zendesk Suite. Getting Started and Support ### What training and onboarding options does Mapsly offer? Mapsly provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and step-by-step learning materials for setup and ongoing use. Getting Started and Support ### What customer support options does Mapsly offer? Mapsly provides Email/Help Desk, a Knowledge Base, 24/7 Live Rep, and Chat support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user sentiment in this catalog data. ## Features AI summary Based on 226 Field Sales reviews Capterra data shows that buyers of field sales software rank the following features as their top priorities: - **Mobile Access** (**51%** of reviewers rated this feature as critical) - **Activity Tracking** (**42%**) - **Route Optimization** (**39%**) Mapsly supports all three of the features reviewers consider most important: **Mobile Access**, **Activity Tracking**, and **Route Optimization**. Together, these capabilities help sales teams stay connected in the field, monitor rep activity in real time, and plan more efficient travel routes, allowing teams to improve coverage, reduce time on the road, and close deals more effectively. Mobile Access 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Activity Tracking 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Territory Management 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Organize customer data and accounts by user or geography CRM 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Third-Party Integration 4.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Addition of necessary external data, applications, tools, or features Route Optimization 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Mapsly 176 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adjustments: Adjusts sales tax prices for certain products, customers, or occasions where necessary - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Image-to-Text: Converts images into a textual description, identifying key elements. - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - API Integrations: Provides several pre-built connectors and API integrations to build data workflows. - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Rep Assignment: Automatically assigns reps to new sales opportunities that are within their current territories - Autonomous Task Execution: Completes tasks independently without constant human intervention - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking: Allows clients to book jobs through the desktop page or within the app. - Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Checklists: An itemized to do list that can be edited as tasks are completed - Client Notifications: Notifies clients, should any delays or mishaps occur. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial Properties: Designed to serve commercial properties - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Constraints: Define and implement constraints such as maximum distance or number of required stops. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integrations: Integrates with CRM software to monitor all aspects of the customer relationship. - Custom Territory Mapping: Allows users to control of the sizes, shapes, and quantites of sales team areas - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Stream: Study data in live time to analyze any changes happening in the location. - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Default Routes: Define default routes per customer, geography, type of vehicle or type of cargo. - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch: Notifies field service workers of their upcoming assignments. - Dispatch Management: Manage sending personnel and resources to a site as needed - Distance Analysis: Select a point on the map and display data within a certain radius. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Dynamic Routing: Allows users to adjust routes based on company constraints and customer requirements. - E-signature: Offers e-signature functionality in-product, whether through integration or native capability. - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Communication: Enables communication within the app from manager to field service employee. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Field Sales: Includes some ability to serve as a sales and ordering application. - File Storage: Store and access documents, forms, and photos in one centralized place - Forms Management: Store, manage and track all forms in a centralized location - Fuel Tracking: Monitor and track fuel consumption and costs - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Priority: Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Driver Tracking: Track driver locations on a map in real time - Location: Track asset locations using GIS and GPS technology. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Map Directions: Provides users with live directions en route to the final destination - Master Routing: Matches customer requests with routes and driver or vehicle availability. - Master Schedule: Defines schedules for a geographical area, customer group, or type of delivery. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Optimized Sales Routes: Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Overlaying: Visualize different forms of data in one single image. - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Priorities: Allows users to establish and change priorities for routing activities. - Prioritization: Arrange tasks based on the level of priority or urgency - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Productivity: Monitor driver productivity based on KPIs such as time to destination. - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Roles: Allows users to see tasks according to permissions and roles. - Route Assignment: Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience. - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Rep Tracker: Provides data on the data on the performance and whereabouts of reps in the field - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Spatial Analysis: A study of entities based on topological, geographic and geometric attributes. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Selling: Allows users to map your customers to strategically incorporate them into your canvassing and field sales - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Costs: Track time (for travel, load/unload, etc.) and the associated costs. - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transportation Management: Organize and track the physical movement of goods from one location to another - Vector Mapping: Create a map made up of points and lines that may have additional information assigned to them. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Video and Interactive Media: Provides video capabilties that field reps can use during field sales calls - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees - WYSIWYG Design: Easily design and refine dashboards and reports. --- Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.7 (13) Free Trial [View pricing plan details](https://www.capterra.com/p/10028149/Mapsly/pricing/) Essential $30.00 Per User,Per Month It includes: - Powerful map & datagrid - Map & table customization - Custom objects & fields - Auto-distance for all objects - Custom roles & permissions - Isochrones - Real-time location tracking - Optimized single-user/day routing based on live & historic traffic - Up to 25 stops in optimized route & up to 100 in non-optimized routes - Connect any data source using API - 24/7 human chat support - Includes configuration services Pro $55.00 Per User,Per Month It includes: - Dynamic layers & filters - Editing records - Draw and auto-assign territories - Everythin in the Essential plan + - Optimized routes for trucks - No-code automation: buttons, actions, workflows - Calculate driving distance/time & find best-matching records - Priority 24/7 human chat/webcall support - Includes implementation & development services on Mapsly automation platform - Aggregate metrics & demographics - Find prospects by keywords - Optimized multi-user/day routing - Up to 1000 stops in optimized routes Enterprise $80.00 Per User,Per Month It includes: - Everything in the Pro plan + - Higher usage limits - Priority 24/7 human chat/webcall support - Higher (custom) automation & API limits Value for money 4.7 (13) 4.7 Based on 13 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 14 reviews Filter by rating 5(11) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Amanda S. Senior Account Executive Staffing and Recruiting ### "Great tool for outside sales rep!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2025 It has a been a great tool for outside sales representative to make the most of your day. Allows me to customize my route's starting and ending point. Pros I like that you can customize your routes depending on your goals for the day, and you can continue to optimize the route until you find the best one for you. It is easy to use and navigate between the filters. Cons I have had issues with errors/bugs that sometimes do not load properly, or pins on the map that are in the incorrect area. however, the team at Mapsly does a good job at addressing the issues. Switched from [Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) It was not my decision, management was in charge of that change Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK sanyam K. Operations scheduler Information Technology and Services ### "Mapsly app review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 11, 2025 I think this app is pretty good considering all the factors in place, we can use its options to do most of our business needs and requirements. Pros multi-functionality and utility in different industrial application. It is easy to use and does most of the tasks. Additionally, it is value for money. Cons I think every application can be revitalised by adapting it and taking feedback from the clients..this app can be made more advanced with AI and new age features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Armand M. Home Buying Specialist Real Estate ### "Game Changing App!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2025 What we love most is the ability to visualize all of our customer data on a map. This feature has helped us to better manage territories, identify new opportunities, and make sure we're not missing any leads. The real-time syncing between Mapsly and our CRM is incredibly reliable, so we know our team is always working with the most up-to-date information. Pros We've been using Mapsly for our CRM for a while now, and it's been a game-changer for our team. The integration was seamless—it just connected to our existing CRM data and everything was ready to go. Our field reps can now create multi-stop, optimized routes in seconds, which has saved countless hours of manual planning. Cons While there was a bit of a learning curve to get the hang of all the features, the customer support has been outstanding. They are incredibly responsive and helped us customize the platform to fit our exact needs. Mapsly has truly streamlined our lead management and made our team far more efficient. It's a powerful tool that has become an essential part of our workflow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bradford M. Technical Field Sales Representative Automotive ### "Good and effective account management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 8, 2025 Overall good and effective. Aside some minimal annoyances it allows me to visualise my working territory and identify key areas. Pros I enjoy the functionality to create the routes and efficiently access the accounts when linked to Zoho. Also being able to export new accounts through searching for a "google listed" business and having most data require be present in the account ready to go is very helpful and efficient. Cons Some things I dislike about Mapsly on occasion is the smoothness of the program. Being able to zoom in and out, click on accounts and access all information required through the linked programs is very important when out in field and operating fast paced is sometimes crucial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jacob M. NSW FIELD SALES REP Automotive ### "Mapsly review: FSR routing and bugs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 8, 2025 It has been mainly positive Most of the errors have been fixed through support and our operations manager logging these Pros Mapsly features such as routing and finding new prospects help me in my day to day tasks Through the use of Mapsly I can efficiently find my routes and quickest routes Cons Mapsly is sometimes buggy For example it has been known to crash and has crashed the iOS app when trying to open accounts through zoho Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Davit S. Business Development Manager Computer Software ### "Robust & Feature Rich" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2025 Pros What I like most about Mapsly is how versatile it is. The wide range of functions and filters make it easy to customize the platform to fit exactly what I need, whether I’m mapping accounts or narrowing down specific criteria. Cons Because there are so many features, the platform can feel a little overwhelming at first. It takes some time to learn where everything is and how to use it effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Marissa B. Operations Manager Computer Software ### "Great route planning and scheduling tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 28, 2025 Very positive experience overall as Mapsly meets all of my needs for planning and scheduling routes. It's easy to assign contractors based on location and travel time. Pros Its very easy to plan and optimize routes using Mapsly. It makes route assignment easy and efficient. The different features are extremely helpful including vehicle constraints, traffic conditions, travel time, and the ability to plan multiple stops. Cons Mapsly meets all of my needs in terms of route planning and scheduling. There is nothing that I dislike about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alyssa B. Sales Enablement Manager Transportation/Trucking/Railroad ### "Mapsly is Great! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Mapsly has been a great tool for visualizing territories, optimizing rep routes, and connecting seamlessly with our CRM. It’s intuitive, efficient, and has made field planning much more strategic. Pros Visual Territory Management: Easy to visualize reps’ territories and customer locations on a map for smarter planning. Route Optimization: Helps plan the most efficient travel routes for field reps, saving time and fuel. CRM Integration: Seamlessly connects with CRMs like Salesforce, HubSpot, Zoho, and others to pull in real-time data. Cons some of it is hard to setup but customer service is so helpful and were able to help me with what I was struggling with. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Mapsly Less expensive option, better customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kira H. Senior Operations Manager Restaurants ### "Great software for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Pros We use it to route between prospects every day and follow a schedule. It's nice that we have the option to optimize the fastest route or also choose our own. Customer service is also so fast! Cons No complaints from us! We love using Mapsly, and are loyal customers who will continue using the software daily. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) [Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) Reasons for choosing Mapsly It seemed more functional and we like that it works with our CRM. We also liked how customizable the routes were on a day to day basis Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Melissa B. Chief Marketing Officer Non-Profit Organization Management ### "Maply is a Great Tool for Public Facing Maps" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2025 Overall, we had an excellent experience with Mapsly. Their customer support was there when we needed help and got us up and running quickly. We also found the price reasonable for our needs. Pros We needed a solution to display a map on our website, and Maply was affordable and configurable for our needs. Cons I found the admin interface a bit difficult to navigate for setup so we had to get help from their customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Joshua P. Managing Partner Mining & Metals ### "Mapsly Hubspot Integration is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 2, 2025 8/10 - our team loves it and it is easy to use. Pros The territory integration to HubSpot and the visual representation of our CRM. Our team utilizes the search engine feature to prospect and find new accounts. Cons Takes too long to load because there is so much data. The scatter and zoom in is not easily understood. Switched from [Salesforce Maps](https://www.capterra.com/p/231362/MapAnything/) Switched to hubspot from salesforce. Had to find an alternative solution. Alternatives considered [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Reasons for choosing Mapsly there was another one that I do not remember. Mapsly was best integration and easiest to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Dennis J. President Business Supplies and Equipment ### "Essential tool for any sales pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2025 It's a great product for sales pros, road warriors especially. You can plan the most efficient route ahead of time, making your sales day more focused. Pros Simple layout, the mobile app has tabs that provide easy access to settings without being in the way of the map. Seamless integration with Hubspot make updating customers & prospects a breeze. Cons Nothing neutral or negative to add. It's fairly priced and their customer service level is higher than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Eric T. Director, Digital Transformation Automotive ### "Mapsly is the Perfect Hubspot Mapping Automation for Field Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2025 Fantastic! The product is stellar with lots of options. The team has put a lot of thought into the mapping process. We only scratched the surface of its capabilities and I know there is much more we could have done. Pros The support team and the automation. It was really great to be able to communicate what automations we needed for our process and the support team built it out, including additional changes, quickly. We were up and running within 24 hours. Cons Only that the automations turned off if we went over our daily spend amount. I was happy to pay any overage charges, but sometimes we would find that automation had turned off and I had to restart it. Alternatives considered [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) [ServiceNow Field Service Management](https://www.capterra.com/p/194772/ServiceNow-Field-Service-Management/) Reasons for choosing Mapsly Price, features and ease of setup. The support was a happy accident and they were awesome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alex K. Integration manager Information Technology and Services ### "Great tool for automation and field sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 Amazing and technically qualified support. I have my issues addressed and solved in matter of hours. Mapsly is fully customizable and could fit any needs Pros Seamless out-of-the-box integration with HubSpot. Exceptionally responsive and capable support team that can customize workflows and automations upon request. No long waits — everything gets done quickly and efficiently. Cons The learning curve is a bit tricky due to the wide range of tools and features, there’s a learning curve and it takes some time to get fully accustomed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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