--- title: "Tenera Track Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tenera Track Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/10028209/Tenera-Track/" page_type: "product" language: "en" --- # Tenera Track Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tenera Track ## What is Tenera Track? Tenera Track by Tenera is a building maintenance and property management software. It streamlines issue reporting by allowing users to scan QR codes placed in strategic locations, submitting issues via mobile forms, which enables property managers to receive and respond to maintenance requests. The software also allows for the generation of rapid estimates - ready to be presented to the Board - based on the issues reported. ## What is Tenera Track used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tenera Track?[Manage this product listing](https://www.g2.com/products/tenera-track/claim_requests/new?auto=true) ## Tenera Track Overview Updated September 2026 AI summary Tenera Track supports organizations of all sizes in monitoring, managing, and resolving issues related to building maintenance through its cloud-based platform. It offers tools for ticket management, task oversight, reporting, and escalation, alongside options for issue scheduling and real-time updates. Its dashboard enables teams to track progress and coordinate responses efficiently in maintenance and issue tracking workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tenera Track 0.0 VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price CA$25 Per User, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (166) Value For Money 0.0 (0) Value For Money 4.1 (161) Customer Service 0.0 (0) Customer Service 4.3 (162) ## Tenera Track alternatives [RentRedi](https://www.capterra.com/p/199707/RentRedi/) [4.5 (166)](https://www.capterra.com/p/199707/RentRedi/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199707/RentRedi/) [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) [4.3 (108)](https://www.capterra.com/p/79570/MRI-Software/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79570/MRI-Software/) [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) [4.6 (108)](https://www.capterra.com/p/147659/Turbo-Tenant/reviews/) Starting price $9.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147659/Turbo-Tenant/) Highest Rated [AppWork](https://www.capterra.com/p/10018522/AppWork/) [4.9 (59)](https://www.capterra.com/p/10018522/AppWork/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10018522/AppWork/) ## FAQs about Tenera Track Overview ### What company size and specific industries is Tenera Track built for? Tenera Track is designed for property management and building maintenance teams, especially property managers and boards that oversee residential or commercial buildings. It fits small to mid-sized organizations managing facilities that need issue reporting, maintenance tracking, and approval workflows through QR codes and mobile forms. Features and Usability ### What are the key features of Tenera Track? Tenera Track includes residential and commercial property support, along with issue management, issue scheduling, and issue tracking. It also offers work order management, maintenance scheduling, inspection management, asset tracking, and ticket management. Additional features include access controls, activity dashboards, real-time notifications, reporting, mobile access, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Tenera Track starts at CA$25.0 per user per month for the Standard plan, which includes 60 scans per month, email support with a 7-day response time, Microsoft Planner, and up to 20 locations. The Premium plan costs CA$50.0 per user per month and adds 600 scans, NFC code support, and phone support. A free version and free trial are available. Integrations ### Which third-party tools and platforms does Tenera Track integrate with? Tenera Track integrates with 3 third-party tools: Google Workspace, Microsoft Lists, and Microsoft Planner. These cataloged integrations cover common productivity and project management workflows, linking Tenera Track with widely used collaboration and task-tracking platforms. Getting Started and Support ### What training and onboarding options does Tenera Track offer? Tenera Track provides in-person training and live online sessions to help teams get started. In-person training supports face-to-face instruction, while live online sessions offer guided remote learning and setup through virtual meetings. Getting Started and Support ### What customer support options does Tenera Track offer? Tenera Track provides email/help desk and phone support for customers needing assistance. No reviewer feedback is available on support experience, so there is no evidence to describe response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for product questions and issue resolution. ## Features AI summary Based on 2,478 Property Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing issue tracking software: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) Tenera Track supports **Ticket Management** and **Support Ticket Management**, giving teams a clear way to log, organize, and respond to issues across their workflow. However, it lacks **Task Progress Tracking**. Instead, it offers **Activity Tracking** (**58%**) and **Real-Time Notifications** (**50%**), which help teams stay updated on issue changes and respond faster as work moves forward, helping businesses maintain visibility and keep resolution efforts on track. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Tenera Track 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commercial Properties: Designed to serve commercial properties - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10028209/Tenera-Track/pricing/) Standard CA$25.00 Per User,Per Month It includes: - Up to 20 locations - 60 scans/month - Microsoft Planner - Email support with 7-day response time Premium CA$50.00 Per User,Per Month It includes: - 600 scans/month - NFC code support - Integrations with Microsoft Office 365 & Google Workspace - Capital Planning via Microsoft Lists - Email tech support - Phone support during business hours Enterprise Custom Quote Available It includes: - 500+ locations - Unlimited scans/month - Dedicated account manager - 24/7 tech support ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)[ Microsoft Lists](https://www.capterra.com/p/251418/Microsoft-Lists/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.