# Civic Review Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Civic Review Software - reviews, pricing plans, popular comparisons to other Permit products and more. Source: https://www.capterra.com/p/10028216/Civic-Review --- # Civic Review Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Civic Review ## What is Civic Review? Civic Review is your local government’s knight in shining armor, helping you defeat piles of paperwork and streamline permitting processes. More than 50 municipalities depend on our easy-to-use government permitting and licensing software to manage processes like building permits, inspections, business licenses, planning and zoning permits, special event permits, and more. Instead of getting stuck inside rigid modules, customize any workflow how YOU want. Use features like online applicant portals, inspections, automated renewals, and online payment. Why choose Civic Review: 1) No modules! Use Civic Review however you want, for all kinds of applications. 2) Inspection tracking that works offline. 3) Never forget to re-inspect anything. 4) Automate 95% of your licensing renewal work. 5) Reduce plan review turnaround time. Want to hear more? Chat with us to see how Civic Review can help. ## What is Civic Review used for? [Permit](https://www.capterra.com/permit-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5400 Usage Based, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Civic Review?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.civicreview.com&name=Civic Review) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Civic Review 4.7 (16) VS. [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting Price $5400 Usage Based, Per Year Starting Price $1500 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (16) Ease Of Use 4.8 (18) Value For Money 4.9 (15) Value For Money 4.5 (13) Customer Service 4.9 (16) Customer Service 4.8 (18) ## Civic Review alternatives [4.2 (9)](https://www.capterra.com/p/10013903/PermitFlow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (76)](https://www.capterra.com/p/143907/GovPilot/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/217144/Cloudpermit/#reviews) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10028216/Civic-Review/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Status Tracking 4.7 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Approval Process Control 4.6 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Document Management 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location For Government 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Intended to be used by governmental agencies Automated Routing 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules Customizable Reports 4.3 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Alter the layout and content of reports Civic Review 31 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Tickets are automatically assigned to specific agents based on predefined rules Permit issued by the local government before constructing a new building or remodeling an existing one Approval issued by the government that allows individuals or companies to start a business Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Ensure all properties are adhering to government and legal codes A website or login for customers to access information Alter the layout and content of reports Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Digitally sign online documents Intended to be used by governmental agencies Store, manage and track all forms in a centralized location Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Access software remotely via mobile devices Ability to fill out and submit application forms on the web Accept and process online payment transactions Active reporting of data and metrics Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.9 (15) Starting $5,400 Usage Based,Per Year Value for money 4.9 (15) 4.9 Based on 15 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(12) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RS Roxie S. Administrative Assistant Government Administration ### "Awesome Civic Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2025 Excellent! The staff are well trained and patient, and go above and beyond to make sure you understand how to retrieve or create the information you need. This includes times when the information was provided for you if having difficulty. Pros The Customer Service is excellent, very quick to respond and personalized when needed. The \[sensitive content hidden\] of Civic Review is hands on and easy to talk to. Cons Unable to readily create Excel reports, it is possible but requires extra steps to create, but I understand it will be available soon. Reasons for choosing Civic Review Was not involved in choosing product for Business Licenses, learned Civic Review when we started online applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Michael F. Community and Economic Development Director Government Administration ### "Best Permitting Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 I can't say enough about how much our department likes Civic Review. It was easy to implement from the very beginning. It has met our department's needs from the start with building permits, land use, and business licensing. We will soon begin using it for code enforcement. Pros Civic Review is an outstanding and user-friendly software for the public to submit land use, business licenses, and building permit applications. On the city side, it's an excellent tool for tracking applications, managing reviews, and maintaining departmental organization. We appreciate the ability for multiple departments to collaborate on a project simultaneously. As the Community Development Director, I find it incredibly helpful to quickly see where a project stands in the review or entitlement process. My staff also values how intuitive the platform is, how easily changes can be made, and how efficiently reports can be generated. Customer service has been exceptional. Overall, Civic Review is the best permitting and tracking software I’ve used—and I would absolutely choose it again. Cons I don't really have any cons about Civic Review. It would be good in the future if it coordinated with GIS and geo-locating permits and licenses but for our city that would be more of a luxury then a need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HP Hana P. Deputy Recorder Government Administration ### "Highly Recommend Civic Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 My overall experience with Civic Review has been amazing. Honestly, regardless of your department – whether it's utilities, business licensing, or enforcement – you can accomplish so much with it. The more you learn about Civic Review, the more impressed you become. Their customer service is also phenomenal. Their response time is incredibly fast, and not only that, but they consistently offer creative ideas, trainings and make things happen for you. They can teach you how to do things, or they can do it for you; all you have to do is ask, and they will make it happen. Pros Civic Review is designed to be user-friendly, allowing me to resolve minor issues on my own, which also helps me to learn. It also has the significant advantage of enabling me to build all applications and licenses perfectly tailored to the City and the department I work for. Cons That I can't delete my internal comment?! . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HN Heather N. Business License Official Government Administration ### "Company that Cares about their customers and providing the best product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 Have loved working with this Company. Love the customer service and continued training that they provide. Outstanding company who cares about their customers. Pros Loved the ease of working with the team to set up the program. They were there every step of the way to help us. Anytime we needed help they were there. The program is very user friendly for the customer and for the users on the backend. We are able to make changes to the program ourselves. We can pull reports and everything we need. Cons Every issue or suggestion we have had has been implemented. So far, we don't have any complaints. The product is really easy for our customers to use. Switched from [iWorQ](https://www.capterra.com/p/83009/iWorQ-Work-Management/) Their product was horribly outdated and not user friendly. They had beyond horrible customer service. We had to contact them to make any changes on the forms or pull any reports. Alternatives considered [Envisio](https://www.capterra.com/p/135807/Envisio/) Reasons for choosing Civic Review The pricing was one of the biggest motivators. Civic Review met all the needs we had and was priced well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Thomas D. Director of Community Development Government Administration ### "Civic Review: An Essential Tool for Effective and Efficient Plan Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2025 Civic Review has been a game changer in our review and records management processes. We are constantly finding new ways to improve efficiency by using Civic Review, and the Civic Review team is always happy to collaborate with us to address our unique needs and circumstances. I can't imagine going back to our old paper application process. Pros Civic Review is super easy to use. It is also easy to customize it to our organization and our specific needs. Using Civic Review has increased the efficiency of both our plan review and record keeping. It also helps applicants have a consistent and predictable experience going through the application process. Finally, Civic Review has the most amazing and incredible customer service and support. They always are genuinely excited to help us out when we contact them with an issue and are quick to find a solution. Cons That we waited so long before we started using it. Also, sometimes there is a bit of a learning curve for applicants who are used to paper submittals. Alternatives considered [OpenGov Permitting & Licensing](https://www.capterra.com/p/201678/Permitting-and-Licensing/) [CivicPlus Community Development](https://www.capterra.com/p/129172/CivicPlus/) Reasons for choosing Civic Review Ease of use, cost, customizability, customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Dirk A. Chief Deputy County Executive Government Administration ### "Civic Review is a Great Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 17, 2025 Civic Review is a great software for helping organizations track their approval processes. Excellent! Pros The program is fairly straightforward to use. I like that you can "ping" individuals via the use of the hashtag (#) methodology. Cons It cannot accommodate the inclusion of automated signature software. Perhaps it will be able to with a link to such a document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kelly B. Inspector Government Administration ### "Great software for tracking Building Permits." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2025 Civil Review does a great job for tracking building permits, Customer service is the best I have every had. Great experience. And pricing is better than other options. Pros User Friendly, Great for tracking permits, runs smooth with the internet base program, works well with phones, iPad, and PCs. There Customer service is extremely helpful and very quick to response to any questions. The pricing is less than other permit software. Cons The reports are a little limited of what you can query. The inspection module works well however, you have to login into this module separately from the permit database which is an extra step but software work great. The inspection module can be limited in sorting the permit lists. That being said I really like the inspection reports, the violation items can be listed separately and is placed on the report clean and easy to read. With the reinspection the items can then be listed again and then you can just check the item off, with comments also, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jamie R. Community Development Director - Deputy Administrator Government Administration ### "Community Development Director | Deputy Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 Our community and staff have been very happing with CR. Again, user-friendly software at an affordable price. Pros CR is a user-friendly software with unlimited form creation. Best part is that the user can create the forms vs. having to hire the software provide to do the work. Help Center is excellent. Cons I have yet to find a con. CR has changed their product to meet the needs of our community. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing Civic Review Quality of service from CR, user-friendliness, and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Stacy M. Community Development Director Government Administration ### "BEST SOFTWARE YET!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 Staff is extremely helpful and knowledgeable. If we have suggestions on things we would like, they want to know and they help however they can. The support is AMAZING and they are so quick to respond. Would recommend this software to anyone that is looking for something that streamlines their processes, keeps everyone in the know, and is super user-friendly for everyone that uses it. Pros Very user-friendly and I really like the messages are all shown for everyone that can access the permit. Keeping everything in one spot really helps to ensure things do not slip through the cracks. Cons I have used the system for 2.5 years and I haven't found anything that I don't like. Switched from [Tyler Enterprise Permitting & Licensing](https://www.capterra.com/p/172780/EnerGov/) Energov was not a system that helped us. It made our entire processes harder to do and way more time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Spencer B. Assistant City Manager Government Administration ### "Stop looking...You need Civic Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 I am sold! I wont look for or solicit another software platform. They are the Apple of the local government software world. They just work, and thats all I need. Pros Ease of set up and operation! Its a solid producte that performs all that is asked of it. It seems to be boundless in applicability and function for a local government. Cons I never like setting up new software and making sure things "make it over", but even this process was less painful. The team at Civic is so good at what they do and well versed in scenarios that require adaptability that they can troubleshoot most anything that comes their way. Switched from [Tyler Enterprise Permitting & Licensing](https://www.capterra.com/p/172780/EnerGov/) Civic Review was a better fit for our organizations size. All of the other benefits have been realized after implementation of the software. We knew it was a better fit, but did not realize how perfect it work for us. Alternatives considered [iWorQ](https://www.capterra.com/p/83009/iWorQ-Work-Management/) [CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/) Reasons for choosing Civic Review Cost and simplicity were the two most important factors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO Dave O. Director of Finance Government Administration ### "Great Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 Overall experience has been nothing but amazing. Pros They have really helped us modernize our Building Permits, Business licensing as well so many other areas that were sorely behind Modern times. As a result we are getting our reviews done more timely, as well as not losing any paper permits or applications. Anything that we didn't know how to, the team at Civic Review has always been readily available to assist immediately. Cons I can not really think of Any Cons...... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jessie F. Administrative Assistant Government Administration ### "Administrative Assistant/Permit Tech" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 It has been a wonderful switch and I'm so glad we made it! Pros Everything works together seamlessly. It has been simple for applicants and the on the administrative side it has required less time in processing each permit. It also keeps the applicants informed on the process costing us less time on the phones. Cons I haven't found anything that we didn't like about Civic Review, yet. Switched from [iWorQ](https://www.capterra.com/p/83009/iWorQ-Work-Management/) To avoid having to enter everything in manually. It saved us so much time and less risk of human error Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FY Frank Y. Building Official Government Administration ### "Civic Review makes my job a breeze" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 I enjoy working with it, I use it every day for much of my day. The webinar training is very helpful, and customer service is outstanding. Pros I like how easy it is to use for myself and customers Cons There needs to be a way to add additional contacts that can receive inspection notifications and scheduled inspections example, Owner and Contractor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Natalie C. Recorder Government Administration ### "Civic Review Is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 I would highly recommend Civic Review to anyone. I feel like every time I need something to work or flow differently Civic has been my answer. Pros Anytime I need help they are quick and easy to work with. Cons Actually nothing. Everything has worked so well for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jeremy L. Planner I Government Administration ### "Planner Review - Morgan County" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 Wonderful. Keep up the great work. I'm looking forward to more upcoming features. Pros Civic Review is modular in many aspects. The ability to filter reviewers is an awesome feature, and the ability to track review timelines so effectively is a gamechanger. Cons The certificates and reporting features are a bit too complex for me to take the time to learn how to effectively utilize them. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We couldn't have gotten support from Basecamp if we tried. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bryce M. Chief Building Official Government Administration ### "Civic Review...review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 We continue to use Civic Review because the customer service has been phenomenal - better than any other software company I've used, the price is terrific, the software isn't over-complicated to navigate, and we can customize much of what we need. Pros Fairly simple to use. I love that we can customize to our needs, with a few exceptions. I also like that Civic Review has an app for inspections and that inspections can still be performed without an internet connection. Cons Unable to update formulas based on the latest ICC data table. Too complicated and requires Civic Review staff to make the change. Also, we would like to be able to guide permit applicants to the right permit type and fees to better automate the application process. The software doesn't appear to be able to do that without complicating the reporting, according to Heather. The Civic Review app can be a little glitchy when cell service is spotty. Also, too many email notifications are sent to everyone each time a permit review status is changed. Should be a way to streamline this and limit who receives which notifications without limiting software access and controls. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)