---
title: "Swum Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Swum Software - reviews, pricing plans, popular comparisons to other Swim School products and more."
source_url: "https://www.capterra.com/p/10028220/Swum/"
page_type: "product"
language: "en"
---

# 

 Swum Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Swum

## What is Swum?

Swum is a swim lesson scheduling software that streamlines operations for instructors and schools. The platform features integrated scheduling capabilities that allow instructors to set availability, manage time slots, and prevent double bookings across multiple locations. The system enables lesson booking through custom profile links. The software includes payment processing functionality where instructors can accept credit card payments and receive tips directly. For larger operations, Swum offers tools to onboard instructors, coordinate schedules, monitor performance, and implement waivers. Communication features include automated notifications, confirmation emails, and a message board for client interaction. Swum accommodates various instruction models with support for single lessons, multi-lesson packages, monthly recurring plans, and group sessions. The platform works on both web and mobile devices, making it accessible from anywhere.

## What is Swum used for?

[Swim School](https://www.capterra.com/swim-school-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$98

Other, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Swum?[Manage this product listing](https://www.g2.com/products/swum/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Swum

4.7 (3)

VS.

[4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting Price

$98

Other, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.1 (227)

Value For Money

5.0 (3)

Value For Money

4.4 (193)

Customer Service

5.0 (3)

Customer Service

4.7 (204)

## Swum alternatives

Highest Rated

[4.8 (17)](https://www.capterra.com/p/235729/SimplySwim/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Swum

Overview

### What company size and specific industries is Swum built for?

Swum is designed for swim instructors, swim coaches, swim schools, aquatic centers, multi-location swim businesses, and independent swimming professionals. It suits small operators as well as larger organizations that manage several locations in the swimming and aquatics sector.

Features and Usability

### What are the key features of Swum?

Swum offers booking management, class scheduling, and event management for handling registrations and calendars, plus billing and invoicing, online payments, and credit card processing. It also includes access controls, member accounts, parent portal, reminders, SMS messaging, reporting and statistics, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Swum offers a free version, plus the Pro plan at $98 per month for access to a premium set of features and rates. The Pro plan includes Group Lessons, Lesson Packages, and Lesson Plans. No additional fees or pricing limitations are listed in the provided plan details.

Integrations

### Which third-party tools and platforms does Swum integrate with?

Swum connects natively to Google Calendar, Stripe, and Stripe Billing. These integrations cover scheduling and payment-related workflows, giving the platform a focused set of connections for calendar management and billing operations.

Getting Started and Support

### What training and onboarding options does Swum offer?

Swum provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps.

Getting Started and Support

### What customer support options does Swum offer?

Swum provides Email/Help Desk, FAQ/Forum, 24/7 Live Rep, and Chat support. With no reviewer feedback available on support experiences, customer sentiment about response speed, helpfulness, or common frustrations is not documented in the catalog data.

## Features

AI summary

Based on 188 Swim School reviews

Capterra data shows that buyers of swim school software rank the following features as their top priorities:

-   **Class Scheduling** (**78%** of reviewers rated this feature as critical)
-   **Online Payments** (**74%**)
-   **Student Management** (**60%**)

Swum supports all three of the features reviewers value most: **Class Scheduling**, **Online Payments**, and **Student Management**. Together, these capabilities help swim schools organize lesson timetables, collect fees online, and keep student records up to date, allowing teams to run daily operations more efficiently and deliver a better experience for families.

Online Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Booking Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Registration Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Reporting & Statistics

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access Controls/Permissions

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Calendar Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Swum 43 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Scheduling: Schedule in-person or online classes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Member Accounts: Accounts held by members of an organization
- Member Management: Centralizing administrative & communication processes of an organization's members
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Parent Portal: Portal for parents to see and update childrens' info, track progress & more
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Tracking: Track employee skills, competencies, training & qualifications
- SMS Messaging: Send messages via SMS
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Student Management: Database of students to track personal information of individuals and families
- Team Management: Organizing a group of people to accomplish a task
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Wait List Management: Record, update and manage waiting lists

---

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Version

[View pricing plan details](https://www.capterra.com/p/10028220/Swum/pricing/)

Pro

$98.00

Other,Per Month

It includes:

-   Lesson Packages
-   Lesson Plans
-   Group Lessons

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Amy M.

Founder

Professional Training & Coaching

### " Great platform with outstanding customer support "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2026

Overall, I’ve had a positive experience with Swum. While there are still areas that need improvement, the responsiveness of the support makes a big difference. Knowing that issues are acknowledged and addressed quickly makes it much easier to overlook the smaller problems. The platform has continued to improve over time, and I appreciate that the \[sensitive content hidden\] listens to customer feedback and actively develops new features. Having my scheduling, payments, payroll, and business management all in one place has been well worth it.

Pros

Swum has made running my swim school much easier by keeping everything in one place. I can manage scheduling, booking, payments, payroll, and client communication without needing multiple apps. Customer support has been outstanding, whenever I run into an issue, support responds quickly and works hard to fix it. \[sensitive content hidden\] has also been very receptive to feedback and willing to customize features to better fit my business, which has made a huge difference.

Cons

There are still quite a few small bugs and glitches that affect the experience, especially for clients. I regularly hear that the app can be confusing or difficult to use, and many of those frustrations seem to come from things not working consistently. The monthly cost is fair overall, but I think it could be slightly lower as the platform continues to mature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HD

Helen D.

Swim instructor and swim school owner

Sports

### "10/10 Swum experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2026

Scheduling is a breeze, endless customization options, app is visually appealing, and easy to navigate. If any problems pop up, they’re remedied quickly, Parents love using it. All around 10/10.

Pros

I like that swum takes the book work off of my plate! It’s so nice not having to teach and then immediately jump into book work with scheduling. It frees up a ton of time on my end!

Cons

Occasionally there’s bugs to fix after an update is pushed through. While it’s rare, it does happen, but quickly fixed!

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MindBody was expensive and difficult to use. I still had to do a lot of the book work. It was too complicated for what I needed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Danielle J.

Owner

Sports

### "Best value and customization options!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2026

Pros

The Swum team is amazing with it's creation of new features and support when those things dont work correctly. Its easy to use once you get it all set up (also easy set up but like any management software, its a long daunting task initially).

Cons

The updates are very frequent and aince its somewhat new there are lots of little bugs but the support is amazing!

Switched from

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

Initially the price but the features of Swum are far superior to Jackrabbit and the new feature implementation is a lot better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.