# Culture Shift Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Culture Shift Software - reviews, pricing plans, popular comparisons to other Whistleblowing products and more.

Source: https://www.capterra.com/p/10028267/Culture-Shift

---

# 

 Culture Shift Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Culture Shift

## What is Culture Shift?

Culture Shift is a workplace misconduct reporting and culture management platform. It offers anonymous reporting to empower employees and students to address culture-damaging behaviour. The case management system helps organisations track, investigate, and resolve incidents efficiently. Analytics and data visualisation tools provide leaders with insights into culture challenges, enabling data-driven decisions for transformation. What sets Culture Shift apart is its focus on meaningful change. Activation features offer tools for creating an inclusive environment where people feel safe to speak up. This includes two-way messaging for open communication and integration with training resources. Culture Shift helps organisations exceed regulations like the Worker Protection Act by identifying, addressing, and preventing misconduct. Its flexibility allows customisation for HR, compliance, and more, enabling organisations to transform their culture and empower their people to thrive.

## What is Culture Shift used for?

[Whistleblowing](https://www.capterra.com/whistleblowing-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£10000

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Culture Shift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://culture-shift.co.uk/&name=Culture Shift)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Culture Shift

4.8 (13)

VS.

[4.8 (45)](https://www.capterra.com/p/234773/FaceUp/reviews/)

Starting Price

£10000

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (13)

Ease Of Use

4.9 (28)

Value For Money

4.2 (12)

Value For Money

4.7 (27)

Customer Service

4.6 (13)

Customer Service

4.7 (28)

## Culture Shift alternatives

Highest Rated

[5.0 (12)](https://www.capterra.com/p/218226/Whistleblower-Software/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting price

$10000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[ithikios](https://www.capterra.com/p/227594/ithikios/)

[4.9 (28)](https://www.capterra.com/p/227594/ithikios/#reviews)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227594/ithikios/)

[Whistlelink](https://www.capterra.com/p/10032146/Whistlelink/)

[5.0 (7)](https://www.capterra.com/p/10032146/Whistlelink/#reviews)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10032146/Whistlelink/)

[View all alternatives](https://www.capterra.com/p/10028267/Culture-Shift/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.4 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Anonymous Feedback

3.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Automated Routing

4.5 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Tickets are automatically assigned to specific agents based on predefined rules

Case Management

4.4 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Customizable Branding

4.0 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Incident Reporting

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Culture Shift 35 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Tickets are automatically assigned to specific agents based on predefined rules

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Organize and group data or items based on various criteria

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Store, manage and track all forms in a centralized location

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Supports various file formats

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Extra layer of security that requires not only a password and username but also something specific to that user

Features

4.4 (13)

4.4

Based on 13 reviews

## Pricing

Value for money

4.2 (12)

Core

£10,000

Per User,Per Year

Plus

£12,000

Per User,Per Year

Advanced

£15,000

Per User,Per Year

Expert

£18,000

Per User,Per Year

Value for money

4.2 (12)

4.2

Based on 12 reviews

## Support, customer service and training options

Customer Service

4.6 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (13)

4.6

Based on 13 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(10)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Samantha M.

Safeguarding officer

Education Management

### "Good input"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 9, 2025

Good input. Liked everything i heard. The team are lovely, friendly and approachable. Useful to get contact details for the community

Pros

Sharing experiences with other providers. Gaining access to the online community space. Nice tk meet everyone.

Cons

Technical issues! ;-) late running of the evnt due to incorrect link and problems sharing screen but explained that Teams is new to culture shift.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Daniel M.

Head of Student Experience

Education Management

### "Values-driven and highly supportive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 4, 2025

My overall experience with Culture Shift has been positive and highly impactful. The company's core values and ethos truly shine through their approach and the Report + Support product, making our partnership feel genuine and worthwhile. The support we received during the onboarding and implementation phase was outstanding; the team was patient and flexible with us, and their expertise was invaluable as it was our college's first time navigating this topic.

Pros

We had an excellent experience with Culture Shift's Report + Support platform. The support offered throughout the onboarding and implementation phase was outstanding, making the process smooth and efficient. The company's values and ethos are genuinely reflected in their approach and the product itself, which made the partnership feel authentic and impactful.

Cons

Although we appreciated the engagement during scoping and procurement, we found that the volume of communication between formal meetings was sometimes overwhelming.

Alternatives considered

[Simplicity CRM](https://www.capterra.com/p/129922/Simplicity-CRM/)

Reasons for choosing Culture Shift

The anonymous reporting feature was a unique selling point and has proved to be crucial for our work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Louise J.

Head of Student Support Services

Higher Education

### "Great platform, great company, great team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 21, 2025

This platform has transformed the way we work and student engagement with it has grown exponentially since the launch in April 2023. Its been very positive from the initial product liaison, platform build and implementation, through to the ongoing client management relationship which we are now in.

Pros

Proactive and forward thinking. Always very responsive to customer enquiries and solutions focussed which is great when trying to work across various campuses, schools and programmes

Cons

Frustrated by what i would like the platform to do but that it doesn't do currently. However the roadmap feature is great and it is clear where the direction of travel is going and great to be part of that journey.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nina S.

People Partner

Higher Education

### "People Partner, UWE Bristol"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2025

Friendly, personable and professional. Being a provider to other universities too, they understand the challenges which HE face and offer practical solutions to meet these. I would highly recommend.

Pros

As a university we are pleased to collaborate with Culture Shift in the provision of their Report and Support platform. They are innovative and collaborative with their product development, they seek to understand their customer's needs and provide solutions which are intuitive to use with a real focus on UX.

Cons

There hasn't been anything that we don't like about Culture Shift. We have a good relationship with our customer success manager who provides advice on ways we can develop the product, they are also willing to listen to feedback our customers provide to us with a view to implement and upgrade their systems to align with user needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jessica L.

Head of Student Services

Higher Education

### "A positive experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 13, 2025

Very good. We find the system easy to use. Have added a new section for placement which we think will make a good addition. The support with set up and getting changes done have been excellent

Pros

It is easy to use for administrators and for "clients". It provides a alternative way to report than face to face that is helpful for those struggling to disclose what has happened,. It means that by the time we meet they know we are already aware which helps when providing and accepting support.

Cons

Anonymous reports- are tricky and we find that many do an anonymous report and then a named one as they do not seem to understand what doing an anonymous report means.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Sian H.

Director of Student Life

Higher Education

### "Report+Support - invaluable safeguarding platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2025

Pro-active about developing the platform, sharing good practice and also very responsive when we have queries.

Pros

The Report+Support platform gives us the ability to keep safeguarding concerns in one, shared yet confidential space, allowing for collaborative work and accurate record-keeping across the university on time-sensitive issues. It is intuitive and easy to use for people reporting concerns and issues, as well as for administrative users.

Cons

Due to the way we are set up to manage safeguarding concerns, it would be helpful to have a messaging feature to administrative users to alert them to changes to the platform, rather than having to email users separately. I have raised this with our partners at Culture Shift and they were happy to raise this with their development team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PE

Pete E.

Deputy Head of Student Services

Education Management

### "LSE Report + Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 12, 2025

Very positive, right from the initial meeting to find out about Report + Support, throughout the customization and implementation (lots of support, especially around paperwork), and post-implementation with changes and tweaks.

Pros

They are approachable and supportive, listen to requests and make any changes where they can. Our Customer Success manager has been very supportive.

Cons

Can't think of anything, overall the experience of working with Culture Shift has been really positive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Claire R.

EDI Partner

Higher Education

### "Culture Shift Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 11, 2025

I have found really easy to use and in my role, it will really help with looking at trends for reports in terms of who , what and where the incidents are happening.

Pros

The reports that are available and how easy it is to set them up. Also that they can be downloaded either as a chart or as an Excel spreadsheet. The fact that someone can now report anonymously, but we are still able to message them for more information.

Cons

It would be great if there were some help videos available which we could use to show how to submit a report and the various ways to do this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NZ

Nancy Z.

Student Casework Manager

Higher Education

### "Culture Shift/Report and Support Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 11, 2025

Positive. A very useful tool and resource. Easy to use; informative and useful reports; and makes triaging case assignment easy.

Pros

Ease of use. Allows for capturing of relevant information to conduct investigations. Ease of assigning cases to caseworkers. Useful reports.

Cons

Not many cons. One is downloading reports that are password protected and not easily accessible by other team members.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Deputy Director of Student Services

Higher Education

### "Culture Shift- Report and Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 8, 2025

Overall, our experience with Culture Shift has been very positive and their mission and vision as an organisation is one to stand by!

Pros

Culture Shift and, specifically, the Report and Support platform provides a dedicated space for individuals to raise concerns about any behaviours that have made them feel uncomfortable. It allows us to collect relevant data, respond to and track reports effectively, and provide preventative information through the knowledge articles - particularly useful for those who aren't yet at a point of wishing to report, but would like to explore the options should this change. The internal analytics are strong, the platform is simple and easy to use, and customer support is positive.

Cons

When using the system in its entirety I can see how Report and Support could be good value for money. However, when existing systems provide similar functions, particularly with regard to managing casework, value for money quickly reduces. The challenge here is that, understandably, the 'premium' features are the most useful but in our case underutilised. A cost model based on system components would be preferrable, allowing organisations to tailor functionality that would be most beneficial to them would look to address the issue of value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Melanie E.

Equality, Diversity and Inclusion Practitioner

Higher Education

### "Instrumental tool for facilitating culture change"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 29, 2025

Report and Support has been an instrumental tool for us in terms of addressing barriers to reporting unwanted behaviours; increasing trust and confidence amongst our staff/student community (with regard to our policies and procedures); as well as monitoring trends and collecting data insights to inform our preventative and response strategies. Whilst it took a while to embed it, Report and Support has definitely been a great tool for culture change. Just to say as well that it has been a pleasure to work with the Culture Shift team from day one.

Pros

Culture Shift has always been very responsive and supportive, and they're always keen to listen to their partners in continuously improving their products. They also provide useful community events and trainings. The actual Report and Support tool is user-friendly and accessible.

Cons

Nothing from our end - it has been great working with Culture Shift so far! Their collaborative approach has helped to ensure that the Report and Support tool is fit for purpose for our context.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HP

harnek p.

manager

Higher Education

### "feedback on culture shift"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

Happy with the service we received from culture shift, just balancing this with our internal processes.

Pros

ease of use of the system, and the continued after sales support, a fast turn around on any issues raised. Involvement in the community of practice.

Cons

having the ability to report different incidences for one case, rather than have them reported separately?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Magda C.

Head of Student Life

Higher Education

### "Collaborative, innovative, user-led"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 12, 2025

Pros

Value for money, building and supporting a community of users/universities to bring change at national level, quick to identify opportunities and innovate, successful yet non-aggressive supplier, small but commercially mature, in a constant discussion with its users re future direction.

Cons

Nothing stands out — the team is proactive, responsive, and always open to feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)