# Udext Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Udext Software - reviews, pricing plans, popular comparisons to other SMS Survey products and more. Source: https://www.capterra.com/p/10028375/Udext/alternatives --- # Udext Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 7, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Udext ## What is Udext? Udext is an SMS communication platform designed to engage frontline workers effectively. It uses text messaging to streamline information sharing, feedback, and emergency alerts. Key features include easy setup with no apps needed, ensuring instant communication. With high engagement rates, where 98% of texts are read within 10 minutes and responses average 90 seconds, Udext facilitates effective communication. The intuitive interface requires minimal learning, as texting is familiar to employees. Udext's dashboard organizes all communications in one place. Broadcast messaging allows one-to-many texts, while personalization includes custom fields like names or shifts. Integration with HRIS and payroll systems ensures accurate data. Additional features include SMS surveys for feedback, a newsletter editor, and real-time threat detection. With two-way messaging, mass texting, custom fields, and multilingual support, Udext transforms organizational communication with frontline staff. ## What is Udext used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $140 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Udext?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.udext.com/&name=Udext) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Udext 0.0 VS. [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $140 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (22,591) Value For Money 0.0 (0) Value For Money 4.5 (15,177) Customer Service 0.0 (0) Customer Service 4.4 (13,442) ## Udext alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management Manage, organize, and store contact information File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Mass Texting Send messages to multiple subscribers at the same time Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Survey Builder Create and manage surveys Transcripts/Chat History View messages sent by both parties during the chat conversation Udext 6 features Manage, organize, and store contact information Public or private sharing of digital files such as documents, audio/video, images, and more Send messages to multiple subscribers at the same time Engage in direct, instant messaging with customers, users, etc. Create and manage surveys View messages sent by both parties during the chat conversation ## Pricing Udext Safety Plan $140.00 Flat Rate,Per Month It includes: - Threat Center - Mass Texting - Message Scheduling and Automation - Incident Forms - Two-Way Communication - Message Templates - Unlimited User Seats - Message Analytics ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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