--- title: "ConnectPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ConnectPro Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/10028400/ConnectPro/" page_type: "product" language: "en" --- # ConnectPro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ConnectPro ## What is ConnectPro? ConnectPro is remote access software that allows IT professionals to communicate with users, prioritize tasks, view hardware/software info, and remotely access computers to provide support. The software has an agent installed on each computer that maintains a secure connection for one-click remote access and sends hardware/software status updates. Additionally, it also enables IT teams to manage files, services, registries without interrupting users. ## What is ConnectPro used for? [Remote Support](https://www.capterra.com/remote-support-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ConnectPro?[Manage this product listing](https://www.g2.com/products/axence-connectpro/claim_requests/new?auto=true) ## ConnectPro Overview Updated September 2026 AI summary ConnectPro provides remote support capabilities for organizations of all sizes, enabling teams to access and control devices, troubleshoot issues, and collaborate in real time. Core features include screen sharing, diagnostic tools, file transfer, and reporting, with options like activity tracking and two-factor authentication. It is available via cloud, web, and Windows deployments, supporting secure and efficient IT management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ConnectPro 0.0 VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price €20 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (11,624) Value For Money 0.0 (0) Value For Money 4.8 (8,222) Customer Service 0.0 (0) Customer Service 4.6 (7,515) ## ConnectPro alternatives [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) ## FAQs about ConnectPro Features and Usability ### What are the key features of ConnectPro? ConnectPro offers remote access/control, unattended access, screen sharing, and real-time monitoring for remote support and device management. It also includes chat/messaging, file sharing, file transfer, activity tracking, reporting/analytics, access controls/permissions, two-factor authentication, diagnostic tools, troubleshooting, and third-party integrations. Integrations ### Which third-party tools and platforms does ConnectPro integrate with? ConnectPro connects natively to Microsoft Entra ID for identity and access management. This integration supports authentication and directory-based access control within ConnectPro. Getting Started and Support ### What training and onboarding options does ConnectPro offer? ConnectPro provides webinars and videos for team training and onboarding. Webinars support guided, live instruction, while videos offer self-paced learning and reference material for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does ConnectPro offer? ConnectPro offers email/help desk support and phone support. Users can contact the team through either channel for setup, account, or troubleshooting questions. No reviewer feedback is available in the catalog data, so support speed, helpfulness, and common frustrations cannot be described from user experience. ## Features AI summary Based on 6,446 IT Asset Management reviews Capterra data shows that buyers of remote support software rank the following features as their top priorities: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) ConnectPro supports all three of the features reviewers rate most highly: **Remote Access/Control**, **Access Controls/Permissions**, and **Unattended Access**. Together, these capabilities help businesses resolve issues directly on user devices, manage technician access with the right safeguards, and maintain support coverage even when end users are unavailable, allowing teams to deliver faster service and keep systems running with less disruption. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more ConnectPro 18 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unattended Access: Manage computers located anywhere without the remote customer present at the other end --- Get Advice We can help you find the software with the features you need. ## Pricing Solo €20.00 Flat Rate,Per Month Start €35.00 Flat Rate,Per Month Advanced €62.50 Flat Rate,Per Month Professional €112.50 Flat Rate,Per Month ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.