# ConnectPro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ConnectPro Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/10028400/ConnectPro --- # ConnectPro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ConnectPro ## What is ConnectPro? ConnectPro is remote access software that allows IT professionals to communicate with users, prioritize tasks, view hardware/software info, and remotely access computers to provide support. The software has an agent installed on each computer that maintains a secure connection for one-click remote access and sends hardware/software status updates. Additionally, it also enables IT teams to manage files, services, registries without interrupting users. ## What is ConnectPro used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ConnectPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://axence.net&name=ConnectPro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ConnectPro 0.0 VS. [4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price €20 Flat Rate, Per Month Starting Price $480 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (11,612) Value For Money 0.0 (0) Value For Money 4.7 (8,213) Customer Service 0.0 (0) Customer Service 4.6 (7,505) ## ConnectPro alternatives Highest Rated [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about ConnectPro Features and Usability ### What are the key features of ConnectPro? ConnectPro includes access controls/permissions and two-factor authentication for account security, plus unattended access and remote access/control for managing devices from a distance. It offers real-time monitoring, real-time updates, diagnostic tools, troubleshooting, and reporting/analytics, along with chat/messaging, screen sharing, file sharing, file transfer, and third-party integrations. Integrations ### Which third-party tools and platforms does ConnectPro integrate with? ConnectPro connects natively to Microsoft Entra ID for identity and access management. This integration supports centralized authentication and user provisioning within a single platform. Getting Started and Support ### What training and onboarding options does ConnectPro offer? ConnectPro provides webinars and videos to help teams get started. Webinars can support live, guided instruction and questions, while videos offer self-paced reference for reviewing setup steps and product features. Getting Started and Support ### What customer support options does ConnectPro offer? ConnectPro provides email/help desk and phone support. These channels give users direct ways to reach the support team for account, setup, or troubleshooting questions. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times or helpfulness. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more ConnectPro 18 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Access client's system information, including hardware and software configuration, to perform diagnostics Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end ## Pricing Solo €20.00 Flat Rate,Per Month Start €35.00 Flat Rate,Per Month Advanced €62.50 Flat Rate,Per Month Professional €112.50 Flat Rate,Per Month ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.