--- title: "Twozo CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Twozo CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10028557/Twozo/" page_type: "product" language: "en" --- # Twozo CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Twozo CRM ## What is Twozo CRM? Twozo CRM is built to provide your business with an easy way to connect with customers, build lasting loyalty and foster repeat business. Our user-friendly CRM interface accommodates both tech and non-tech-savvy users. Implementing our software is faster and hassle free. From capturing leads to converting them into protentional customers, our CRM automates task to close deals faster. Features like pipeline management, workflow automation, and contact management efficiently organizes your business data’s. With the mobile application, you can connect from anywhere and anytime. It’s a unified platform, driven for growth in the aspects of managing and centralizing your sales, marketing, and customer support initiatives. ## What is Twozo CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Twozo CRM?[Manage this product listing](https://www.g2.com/products/twozo-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Twozo CRM 5.0 (1) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $8 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (18,145) Value For Money 4.0 (1) Value For Money 4.0 (12,831) Customer Service 5.0 (1) Customer Service 4.1 (14,063) ## Twozo CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) ## FAQs about Twozo CRM Overview ### What company size and specific industries is Twozo CRM built for? Twozo CRM is designed for fast-growing businesses, including startups and small to medium-sized enterprises, as well as organizations of any size that want to manage customer relationships more effectively. The vendor description does not specify particular industries or sectors. Features and Usability ### What are the key features of Twozo CRM? Twozo CRM offers contact management, lead capture, lead qualification, lead scoring, and pipeline management for sales tracking. It also includes email management, email templates, campaign management, marketing automation, reporting and analytics, customizable reports, workflow management, and third-party integrations, plus mobile access, document storage, and data import/export. Pricing ### How much does it cost and what fees or limitations are included? Twozo CRM starts at $8 per user per month for the Standard plan, which includes pipeline management, data administration, contact imports, and field mapping. The Premium plan is $20 per user per month, and Enterprise pricing is custom. A free trial is available. Integrations ### Which third-party tools and platforms does Twozo CRM integrate with? Twozo CRM integrates with Social Media Platform and Zapier. These integrations cover social sharing and broader app connectivity, giving teams options for linking Twozo CRM with other business tools through Zapier. Getting Started and Support ### What training and onboarding options does Twozo CRM offer? Twozo CRM provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and setup steps. Getting Started and Support ### What customer support options does Twozo CRM offer? Twozo CRM offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These support channels give users multiple ways to find answers, contact the team, and get help with setup or account issues. No reviewer feedback is available to describe response speed or support quality. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the features buyers care about most when choosing a CRM: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Twozo CRM supports **Data Security**, which is a key requirement for protecting customer information and maintaining trust. However, it does not include **Customer Database** or **Real-Time Data**. Instead, it offers **Contact Management** (**44%**), which still gives teams a way to organize customer details and keep records accessible in one place, helping businesses manage relationships more effectively and respond to customer needs with better visibility. Data Security 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Campaign Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Document Storage 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Interaction Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Twozo CRM 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Predictive Analytics: Predict future data based on historical data sets - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10028557/Twozo/pricing/) Standard $8.00 Per User,Per Month It includes: - Contact & Lead Management - Sales Pipeline Tracking - Task & Activity Management - Seamless Data Import & Field Mapping - Customizable Dashboards - Mobile App Access - Basic Reporting & Analytics - Email & Chat Support Premium $20.00 Per User,Per Month It includes: - Automated Email Sync - Built-in Cloud Telephony - Workflow Automation - Deal Forecasting & Advanced Insights - Custom Fields & Modules - Role-Based Access Control - Team Collaboration Tools - Third-Party Integrations - Priority Email & Chat Support - Scheduled Reports & Reminders Enterprise Custom Pricing It includes: - Unlimited Data Access & Advanced Permissions - API Access & Developer Tools - Enterprise-Level Security & Compliance - Custom Workflows & Automation - White-Glove Onboarding & Team Training - Priority Data Migration - 24/7 Premium Support with SLA Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Social Media Platform](https://www.capterra.com/p/131293/Social-Media-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SK Sundara K. Head Marketing Computer Software ### "I am recommend Twozo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2025 their support and understand about the crm requirement and industry challanges. any time we are able to connect with their support for the solution. Pros effective analysis and provide the business solution. they have provided lot settings to match our requirement. thei mobile app also really useful. Cons we need more work flow automation. please add more modules and analysis should be added. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) price and i need better analaysis for my busines Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Reasons for choosing Twozo CRM support and user friendly. their mobile app also really having lot of features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.