# Twozo CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Twozo CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10028557/Twozo

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# 

 Twozo CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Twozo CRM

## What is Twozo CRM?

Twozo CRM is built to provide your business with an easy way to connect with customers, build lasting loyalty and foster repeat business. Our user-friendly CRM interface accommodates both tech and non-tech-savvy users. Implementing our software is faster and hassle free. From capturing leads to converting them into protentional customers, our CRM automates task to close deals faster. Features like pipeline management, workflow automation, and contact management efficiently organizes your business data’s. With the mobile application, you can connect from anywhere and anytime. It’s a unified platform, driven for growth in the aspects of managing and centralizing your sales, marketing, and customer support initiatives.

## What is Twozo CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Forecasting](https://www.capterra.com/sales-forecasting-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8

Per User, Per Month

Free trial  
available

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Do you work for Twozo CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://twozo.io/&name=Twozo CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Twozo CRM

5.0 (1)

VS.

[4.4 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$8

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.0 (18,100)

Value For Money

4.0 (1)

Value For Money

4.0 (12,789)

Customer Service

5.0 (1)

Customer Service

4.1 (14,021)

## Twozo CRM alternatives

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (721)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Data Security

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Document Storage

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Interaction Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Twozo CRM 44 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Predict future data based on historical data sets

Generate quotes or estimates for customers

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Standard

$8.00

Per User,Per Month

It includes:

-   Contact & Lead Management
-   Sales Pipeline Tracking
-   Task & Activity Management
-   Seamless Data Import & Field Mapping
-   Customizable Dashboards
-   Mobile App Access
-   Basic Reporting & Analytics
-   Email & Chat Support

Premium

$20.00

Per User,Per Month

It includes:

-   Automated Email Sync
-   Built-in Cloud Telephony
-   Workflow Automation
-   Deal Forecasting & Advanced Insights
-   Custom Fields & Modules
-   Role-Based Access Control
-   Team Collaboration Tools
-   Third-Party Integrations
-   Priority Email & Chat Support
-   Scheduled Reports & Reminders

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Social Media Platform](https://www.capterra.com/p/131293/Social-Media-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SK

Sundara K.

Head Marketing

Computer Software

### "I am recommend Twozo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2025

their support and understand about the crm requirement and industry challanges. any time we are able to connect with their support for the solution.

Pros

effective analysis and provide the business solution. they have provided lot settings to match our requirement. thei mobile app also really useful.

Cons

we need more work flow automation. please add more modules and analysis should be added.

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

price and i need better analaysis for my busines

Alternatives considered

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

Reasons for choosing Twozo CRM

support and user friendly. their mobile app also really having lot of features.

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