--- title: "Callgoose SQIBS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Callgoose SQIBS Software - reviews, pricing plans, popular comparisons to other Incident Management products and more." source_url: "https://www.capterra.com/p/10028618/Callgoose-SQIBS/" page_type: "product" language: "en" --- # Callgoose SQIBS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Callgoose SQIBS ## What is Callgoose SQIBS? Callgoose SQIBS is a next-generation automation and incident management platform designed to enhance IT resilience, reliability, and operational efficiency. It enables real-time incident detection, response, and auto-remediation, ensuring minimal downtime and seamless IT operations. With On-Call scheduling, Runbook Automation, Process Automation, IT Request Automation, and Event-Driven Automation, Callgoose SQIBS automates workflows, reducing manual effort and accelerating response times.Stay connected with multi-channel notifications via Mobile Apps (Android & iPhone), Email, SMS, and Phone Calls in 30+ languages across 200+ countries. Seamlessly integrate with Slack, Microsoft Teams, and any tools or cloud platform. Empower your team to Trigger, Acknowledge, Resolve Incidents and Run Automation Workflow directly from Slack & Microsoft Teams. With SaaS & Self-Hosted options, Callgoose SQIBS is the ultimate solution for enterprises seeking reliable automation and IT incident management ## What is Callgoose SQIBS used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Callgoose SQIBS?[Manage this product listing](https://www.g2.com/products/callgoose-sqibs/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Callgoose SQIBS 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## Callgoose SQIBS alternatives Highest Rated [4.7 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) ## FAQs about Callgoose SQIBS Overview ### What company size and specific industries is Callgoose SQIBS built for? Callgoose SQIBS is designed for IT teams and operations groups at small businesses, mid-market companies, and larger enterprises that need incident management, auto-remediation, IT request automation, and on-call scheduling. It fits organizations in technology-driven sectors with active support, infrastructure, or service management needs. Features and Usability ### What are the key features of Callgoose SQIBS? Callgoose SQIBS includes IT incident management and ticket management, plus workflow management, workflow configuration, and approval process control. It also offers real-time monitoring, alerts and notifications, audit trail and compliance tracking, access controls and role-based permissions, self service portal, SLA management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Callgoose SQIBS starts at free with the Freemium plan, and also offers a free trial. Paid plans include the $10/month Basic plan for up to 5 users, the $90/month Standard plan for up to 100 users, and the $500/month Enterprise plan for up to 500 users. Freemium includes limited automation runs and a single team setup. Integrations ### Which third-party tools and platforms does Callgoose SQIBS integrate with? Callgoose SQIBS integrates with over 140 third-party tools and platforms, including AWS CodePipeline, Amazon CloudWatch, Airbrake, Ansible Automation Platform, AppSignal, Auvik, Bitbucket, Bamboo, Buildkite, and BugSnag. Its catalog also includes Alibaba Cloud, Atatus, Backtrace, Bitrise, and BlazeMeter across cloud, monitoring, and DevOps workflows. Getting Started and Support ### What training and onboarding options does Callgoose SQIBS offer? Callgoose SQIBS provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Callgoose SQIBS offer? Callgoose SQIBS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so user experience with response times, helpfulness, or common issues cannot be summarized from the catalog data. ## Features AI summary Based on 984 Incident Management reviews Capterra data shows that buyers of Incident Management software rank the following features as their top priorities: - **Compliance Management** (**50%** of reviewers rated this feature as critical) - **Incident Reporting** (**59%**) - **Real-Time Monitoring** (**61%**) Callgoose SQIBS includes **Incident Reporting** and **Real-Time Monitoring**, giving teams a way to document issues quickly and track events as they happen. However, it does not include **Compliance Management**. Instead, it offers other highly rated capabilities, including **Real-Time Notifications** (**59%**), **Alerts/Notifications** (**57%**), and **Ticket Management** (**62%**), helping businesses respond faster, organize incident resolution, and keep stakeholders informed during critical events. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Approval Process Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Audit Trail 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Business Process Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Callgoose SQIBS 43 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communications Management: Record and track all relevant internal and external communications - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Flows: Track products to determine when they are shipped, in transit, or delivered. - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - On Call Scheduling: Track and organize on-call shifts - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10028618/Callgoose-SQIBS/pricing/) FREEMIUM $0.00 It includes: - Unlimited API Calls - Advanced API & Email integration - Support - Best effort basis - SSO - Google, Microsoft Basic $10.00 Flat Rate,Per Month It includes: - Team limit - 3 - Credit - 40 - SSO - Custom SSO(SAML 2.0) Standard $90.00 Flat Rate,Per Month It includes: - Team limit - 25 - Credit - 400 - 24 Hours support Enterprise $500.00 Flat Rate,Per Month It includes: - Team limit -75 - Credit - 3500 - Dedicated Account Manager Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Bitbucket](https://www.capterra.com/p/233341/Bitbucket/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AD Aarini D. Consultant Azure Computer Software ### "Reliable Automation with Real-Time Control" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 It’s been a transformative addition to our toolset. With Callgoose SQIBS, we’ve automated the majority of our routine tasks and significantly reduced incident response times. I now feel confident that no alert will ever go unnoticed. Pros Callgoose SQIBS brings intelligent automation to the forefront. Whether it’s auto-remediation, compliance checks, or multi-language alerts, the platform does it all seamlessly integrated with Slack, Microsoft Teams, and more. Cons During onboarding, we found it a bit tricky to narrow down which automations to enable first. A bit more guided setup would’ve helped, but we got the hang of it quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2025 Hi Aarini, Thank you so much for the thoughtful feedback! We're delighted to hear that Callgoose SQIBS has become a transformative part of your IT operations and that the automation features have significantly improved your response times. We appreciate your note on onboarding we're actively working on expanding guided setup resources to make it even easier for teams to get started. Your insights help us improve. Thanks again for trusting Callgoose SQIBS! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.