--- title: "Zia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zia Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/10028630/Zia/" page_type: "product" language: "en" --- # Zia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Zia ## What is Zia? Zia is an AI-enabled assistant solution designed to streamline business productivity. It manages sales by analyzing patterns to recommend products, predict purchases and suggests optimal times to contact clients. The platform helps businesses in identifying patterns for automated workflows and fills in missing lead information. For sales managers, it offers AI predictions to prioritize deals and build custom models. ## What is Zia used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zia?[Manage this product listing](https://www.g2.com/products/zia/claim_requests/new?auto=true) ## Zia Overview Updated September 2026 AI summary Zia is a virtual assistant solution designed for organizations of all sizes, offering AI-powered business process automation, contextual guidance, and natural language processing to support daily operations. It includes features such as personalization, sentiment analysis, and virtual personal assistant capabilities, with optional tools for compliance management, conversation intelligence, customer engagement, and speech recognition. Zia is deployed via cloud, SaaS, or web-based platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zia 0.0 VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price Contact vendor Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (988) Value For Money 0.0 (0) Value For Money 4.7 (920) Customer Service 0.0 (0) Customer Service 4.8 (946) ## Zia alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (110)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## FAQs about Zia Overview ### What company size and specific industries is Zia built for? Zia is designed for businesses of all sizes, including small, mid-market, and enterprise organizations. It is suited to companies that need a virtual assistant to manage tasks, improve productivity, and handle customer experiences through pattern analysis and product recommendations across a wide range of business settings. Features and Usability ### What are the key features of Zia? Zia includes AI and machine learning, natural language processing, speech recognition, and sentiment analysis for interpreting language and behavior. It also offers business process automation, compliance management, contextual guidance, customer engagement, customer experience management, personalization, conversation intelligence, and a virtual personal assistant. Getting Started and Support ### What customer support options does Zia offer? Zia provides email/help desk and phone support. Support is available through these channels for users who need product assistance or account help. No reviewer feedback on support quality, response speed, or helpfulness is available in the catalog data, so only the listed contact methods can be confirmed. ## Features AI summary Based on 733 AI Sales Assistant reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Zia supports all three of the features reviewers value most: **Conversation Intelligence**, **Speech Recognition**, and **Natural Language Processing**. Together, these capabilities help businesses understand user intent more accurately, process spoken requests effectively, and deliver more relevant responses, allowing teams to improve customer interactions and handle routine communication more efficiently. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Zia 12 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.