# #One Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about #One Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/10028683/One

---

# 

 #One Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

#One

## What is #One?

Simplify your communications with #One and connect with your colleagues, customers, and key partners with secure online meetings, video conferencing, team chat, instant messaging, and video messages in one, reliable communication platform.

## What is #One used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€25

Per User, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for #One?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dreambroker.com/&name=#One)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### #One

0.0

VS.

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

€25

Per User, Per Year

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (22,702)

Value For Money

0.0 (0)

Value For Money

4.5 (15,267)

Customer Service

0.0 (0)

Customer Service

4.4 (13,526)

## #One alternatives

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Flock](https://www.capterra.com/p/151072/Flock/)

[4.5 (344)](https://www.capterra.com/p/151072/Flock/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151072/Flock/)

## FAQs about #One

Overview

### What company size and specific industries is #One built for?

#One is designed for organizations of any size across any industry that need secure, all-in-one communication with video, messaging, and file sharing. It is suited to businesses and teams that want their data hosted within the EEA for added data protection and compliance support.

Features and Usability

### What are the key features of #One?

#One includes project management features like task management, task scheduling, prioritization, and calendar management, plus collaboration tools such as chat/messaging, commenting/notes, file sharing, and file management. It also offers communication features including video conferencing, screen sharing, two-way audio and video, call recording, and multi-channel communication.

Pricing

### How much does it cost and what fees or limitations are included?

#One starts at €25 per user per year for the STARTER plan for 1–9 users. The TEAM plan is €50, BUSINESS is €75, and ENTERPRISE is €100 per user per year. A free version and free trial are available, with included features such as external users, IAM, and GDPR compliance.

Getting Started and Support

### What training and onboarding options does #One offer?

#One provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance.

Getting Started and Support

### What customer support options does #One offer?

#One provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Call Recording

Record the audio of phone conversations for quality assurance purposes

#One 28 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage schedules and meetings via an integrated calendar

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store and organize documents in a centralized system

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Arrange tasks based on the level of priority or urgency

Plan and coordinate all the resources, costs and time needed to execute assignments

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Digitally share screen view with others

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

STARTER

€25.00

Per User,Per Year

It includes:

-   Video meetings and calls with up to 5 participants
-   Rooms, team chats, and instant messaging
-   Video and audio messages
-   Deadlines and prioritisation
-   5 complimentary external users
-   Limited file sharing
-   Web and mobile application for all users
-   Customer support
-   Admin console (IAM)
-   GDPR compliance (Data processed in EU)
-   Cyber secure (Certified and audited)

TEAM

€50.00

Per User,Per Year

It includes:

-   Video meetings and calls with up to 15 participants
-   Rooms, team chats, and instant messaging
-   Video and audio messages
-   Deadlines and prioritisation
-   15 complimentary external users
-   Limited file sharing
-   Single Sign-On integration
-   Web and mobile application for all users
-   Coming soon: Limited meeting recordings
-   Customer support
-   Admin console (IAM)
-   GDPR compliance (Data processed in EU)
-   Cyber secure (Certified and audited)

BUSINESS

€75.00

Per User,Per Year

It includes:

-   Video meetings and calls with up to 50 participants
-   Rooms, team chats, and instant messaging
-   Video and audio messages
-   Deadlines and prioritisation
-   50 complimentary external users
-   Unlimited file sharing
-   Single Sign-On integration
-   Web and mobile application for all users
-   Coming soon: Unlimited meeting recordings
-   Coming soon: Advanced calendar integration
-   Coming soon: Advanced email integration
-   Prioritised customer support
-   Admin console (IAM)
-   GDPR compliance (Data processed in EU)
-   Cyber secure (Certified and audited)

ENTERPRISE

€100.00

Per User,Per Year

It includes:

-   Video meetings and calls with up to 5 participants
-   Rooms, team chats, and instant messaging
-   Video and audio messages
-   Deadlines and prioritisation
-   100 complimentary external users
-   Unlimited file sharing
-   Single Sign-On integration
-   Web and mobile application for all users
-   Coming soon: Unlimited meeting recordings
-   Coming soon: Advanced calendar integration
-   Coming soon: Advanced email integration
-   First-priority customer support
-   Admin console (IAM)
-   GDPR compliance (Data processed in EU)
-   Cyber secure (Certified and audited)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.