--- title: "#One Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about #One Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/10028683/One/" page_type: "product" language: "en" --- # #One Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) #One ## What is #One? Simplify your communications with #One and connect with your colleagues, customers, and key partners with secure online meetings, video conferencing, team chat, instant messaging, and video messages in one, reliable communication platform. ## What is #One used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €25 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for #One?[Manage this product listing](https://www.g2.com/products/dream-broker-ltd-one/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### #One 0.0 VS. [### Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €25 Per User, Per Year Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (22,764) Value For Money 0.0 (0) Value For Money 4.5 (15,320) Customer Service 0.0 (0) Customer Service 4.4 (13,577) ## #One alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) ## FAQs about #One Overview ### What company size and specific industries is #One built for? #One is designed for organisations of any size across any industry that need secure, all-in-one communication with video, messaging, and file sharing. It suits businesses that prioritize data protection and prefer services hosted within the EEA for added trust and compliance. Features and Usability ### What are the key features of #One? #One offers task management, task scheduling, calendar management, and project management for organizing work. It also includes collaboration tools such as chat/messaging, commenting/notes, file sharing, and multi-user collaboration, plus communication features like video conferencing, screen sharing, call recording, and two-way audio and video. Pricing ### How much does it cost and what fees or limitations are included? #One starts at €25 per user per year on the STARTER plan for 1–9 users. TEAM costs €50, BUSINESS $75, and ENTERPRISE €100 per user annually. A free version and free trial are available. STARTER includes 5 complimentary external users, admin console access, customer support, and limited file sharing. Getting Started and Support ### What training and onboarding options does #One offer? #One provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars offer group learning formats, documentation gives written reference material, and videos allow self-paced review of product topics and setup steps. Getting Started and Support ### What customer support options does #One offer? #One provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is organized around self-service resources and direct contact options, giving users several ways to get help with setup, troubleshooting, and day-to-day questions. ## Features AI summary Based on 1,147 Unified Communications reviews Capterra data shows that buyers of Unified Communications rank the following features as their top priorities: - **Screen Sharing** (**69%** of reviewers rated this feature as critical) - **Mobile Access** (**66%**) - **Alerts/Notifications** (**66%**) #One supports all three features that reviewers rate as most important: **Mobile Access**, **Alerts/Notifications**, and **Screen Sharing**. Together, these capabilities help businesses keep employees connected across devices, stay informed about important activity in real time, and collaborate more effectively during calls and meetings, allowing teams to communicate faster and work with fewer delays. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Call Recording Record the audio of phone conversations for quality assurance purposes #One 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Document Storage: Store and organize documents in a centralized system - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10028683/One/pricing/) STARTER €25.00 Per User,Per Year It includes: - Video meetings and calls with up to 5 participants - Rooms, team chats, and instant messaging - Video and audio messages - Deadlines and prioritisation - 5 complimentary external users - Limited file sharing - Web and mobile application for all users - Customer support - Admin console (IAM) - GDPR compliance (Data processed in EU) - Cyber secure (Certified and audited) TEAM €50.00 Per User,Per Year It includes: - Video meetings and calls with up to 15 participants - Rooms, team chats, and instant messaging - Video and audio messages - Deadlines and prioritisation - 15 complimentary external users - Limited file sharing - Single Sign-On integration - Web and mobile application for all users - Coming soon: Limited meeting recordings - Customer support - Admin console (IAM) - GDPR compliance (Data processed in EU) - Cyber secure (Certified and audited) BUSINESS €75.00 Per User,Per Year It includes: - Video meetings and calls with up to 50 participants - Rooms, team chats, and instant messaging - Video and audio messages - Deadlines and prioritisation - 50 complimentary external users - Unlimited file sharing - Single Sign-On integration - Web and mobile application for all users - Coming soon: Unlimited meeting recordings - Coming soon: Advanced calendar integration - Coming soon: Advanced email integration - Prioritised customer support - Admin console (IAM) - GDPR compliance (Data processed in EU) - Cyber secure (Certified and audited) ENTERPRISE €100.00 Per User,Per Year It includes: - Video meetings and calls with up to 5 participants - Rooms, team chats, and instant messaging - Video and audio messages - Deadlines and prioritisation - 100 complimentary external users - Unlimited file sharing - Single Sign-On integration - Web and mobile application for all users - Coming soon: Unlimited meeting recordings - Coming soon: Advanced calendar integration - Coming soon: Advanced email integration - First-priority customer support - Admin console (IAM) - GDPR compliance (Data processed in EU) - Cyber secure (Certified and audited) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.