--- title: "Sunny CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sunny CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10028775/Sunny-CRM/" page_type: "product" language: "en" --- # Sunny CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sunny CRM ## What is Sunny CRM? Sunny CRM is a simple, powerful, and scalable customer relationship management platform designed for small and mid-sized businesses. It streamlines sales, marketing, and customer support in one intuitive interface. With tools for lead tracking, pipeline management, task automation, and real-time reporting, Sunny CRM helps you stay organized and focused on what matters most, building lasting customer relationships. It is also easy to integrate with popular apps like Google Workspace, Outlook, Slack, and more. Whether you're a business owner, startup founder or a growing team, Sunny CRM adapts to your needs and scales with your business. Get started quickly with our user-friendly setup, flexible pricing, and responsive support. Let Sunny CRM help your business shines like every sunny day. ## What is Sunny CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $11 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sunny CRM?[Manage this product listing](https://www.g2.com/products/sunny-crm/claim_requests/new?auto=true) ## Sunny CRM Overview Updated August 2026 AI summary Sunny CRM enables small and midsize businesses to manage customer relationships, track leads, and organize sales activities through features like contact management, lead generation, sales pipeline management, and workflow automation. With options for customizable reports, marketing automation, and email campaigns, it supports daily operations via cloud or desktop deployment, offering flexibility for growing teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sunny CRM 5.0 (4) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $11 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.0 (4,388) Value For Money 5.0 (4) Value For Money 4.0 (3,517) Customer Service 4.8 (4) Customer Service 4.1 (3,527) ## Sunny CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Sunny CRM Overview ### What company size and specific industries is Sunny CRM built for? Sunny CRM is designed for small to mid-sized businesses across industries, including sales, marketing, real estate, and professional services. It fits organizations that need a CRM to manage customer relationships, support day-to-day operations, and track growth without the complexity of enterprise-focused systems. Features and Usability ### What are the key features of Sunny CRM? Sunny CRM offers contact management, lead generation, and lead management for tracking prospects, plus sales pipeline management and interaction tracking for sales follow-up. It also includes email management, email marketing, and email templates, along with workflow management, reporting/analytics, customizable reports, and calendar management. Pricing ### How much does it cost and what fees or limitations are included? Sunny CRM starts at $11 per month for the Sunrise plan, which includes one CRM module, free storage up to 5GB, and 3 man-days of customization. Sunbeam costs $16 per month per user for two modules, and Sunshine is $22 per month for all modules. A free trial is available. Getting Started and Support ### What training and onboarding options does Sunny CRM offer? Sunny CRM provides in person training and live online sessions to help teams get started. In person training supports face-to-face guidance, while live online sessions offer remote instruction and reference during setup and early use. Getting Started and Support ### What customer support options does Sunny CRM offer? Sunny CRM provides email/help desk, phone support, and chat. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for users seeking product assistance. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Sunny CRM focuses on other CRM capabilities that reviewers also value, including **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep outreach efforts consistent, helping businesses maintain stronger relationships and manage day-to-day sales communication more efficiently. Contact Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Marketing Automation 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Sales Reports 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Calendar Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Campaign Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable Fields 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Sunny CRM 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial [View pricing plan details](https://www.capterra.com/p/10028775/Sunny-CRM/pricing/) Sunrise $11.00 Other,Per Month It includes: - One CRM module of your choice - FREE storage up to 5GB - Complimentary of 3 man-days customization Sunbeam $16.00 Per User,Per Month It includes: - Two CRM modules of your choice - FREE storage up to 5GB - FREE marketing contacts up to 1,000 e-mails - Complimentary of 6 man-days customization Sunshine $22.00 Other,Per Month It includes: - Sales CRM Module - Marketing CRM Module - Service CRM Module - FREE storage up to 5GB - FREE marketing contacts up to 3,000 e-mails - Complimentary of 10 man-days customization Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ayu I. GM - Business Affairs Music ### "Very Satisfying and Meets Expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 29, 2025 Our overall experience has been very positive and satisfying. Sunny CRM truly met my and my team's expectations for making our work easier and efficient at the office, focus and turn the data become an insightful information. Sunny CRM provides excellent Value for Money. We feel our work has become more structured, and collaboration between teams is much smoother. It's the right solution for a growing team. Pros What I loved most about Sunny CRM is how it genuinely made our team's day-to-day work so much smoother. The features for Sales Management (I use it for building the community) and Lead Management aren't just powerful, they actually make sense and are easy to pick up. Honestly, the biggest win for us was its Ease of Use. We didn't have to sit through weeks of training, everyone got the hang of it almost immediately. Plus, the Tracking is fantastic, it’s so clear and open, letting us see exactly where we stand and how we can best move forward to scale the business. Cons It's hard to find significant drawbacks because we are satisfied. Perhaps if there's one area for improvement, it would be to have more in-depth customization options in the reporting section (thou, it's not easy, we understand). However, this isn't a major issue, and the current features are more than sufficient for our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Agung P. K. Director Management Consulting ### "A Flexible CRM That Supports Our Growing Business Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2025 As a company that works across digital platforms and client segments, we need a CRM that can grow with us. Sunny CRM allows us to configure custom fields, pipelines, and contact segmentation, which makes managing both B2B and B2C clients much easier. Pros Our first impression in using Sunny CRM is the clean interface and ease of use, they helped our team to master the platform even without formal training. Sunny CRM support team has also been quick to respond whenever we’ve needed assistance or clarification Cons Though everything in Sunny CRM is functional and meets our core requirements, we really look forward to having more innovation from Sunny CRM simply to help us elevate the way we work on our business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Andias Cahya U. Head of Software Development Construction ### "Sunny CRM review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Pros I can tracking Sales Pipeline Realtime and its ease of use. Any Dashboard can ease of use by top management Cons I haven't cons about sunny CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT TIARA T. Marcomm Alternative Medicine ### "Useful Tool for Tracking Stakeholders Across Large-Scale Projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 15, 2025 Sunny CRM is very helpful for maintaining continuity during project handovers or when team members change. It has helped reduce miscommunication and keeps all relevant stakeholder info in one place, which is valuable in long-term engineering projects. Pros Sunny CRM gives us a centralized place to manage project-related contacts, such as subcontractors, government liaisons, and consultants. Cons An integration with project management tools like Microsoft Project would be very helpful as we don’t need to export data manually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.