--- title: "CharityWave Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CharityWave Software - reviews, pricing plans, popular comparisons to other Fundraising products and more." source_url: "https://www.capterra.com/p/10028936/CharityWave/" page_type: "product" language: "en" --- # CharityWave Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CharityWave ## What is CharityWave? CharityWave is a software designed to facilitate secure fundraising efforts for non-profit organizations and charities in Africa. The platform offers verified charity campaigns, multiple payment options, and AI-enabled tools to help optimize fundraising. CharityWave enables organizations to accept online donations and facilitates mobile money fundraising, allowing African donors to contribute. The platform provides a comprehensive solution for organizations seeking to raise funds and make a positive impact in communities across the African continent. ## What is CharityWave used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Volunteer Management](https://www.capterra.com/volunteer-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CharityWave?[Manage this product listing](https://www.g2.com/products/charitywave/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CharityWave 4.8 (13) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price Contact vendor Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.3 (872) Value For Money 4.5 (13) Value For Money 4.5 (775) Customer Service 4.7 (13) Customer Service 4.8 (752) ## CharityWave alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220131/Zeffy/) [View all alternatives](https://www.capterra.com/p/10028936/CharityWave/alternatives/) ## FAQs about CharityWave Overview ### Which roles and teams benefit most from CharityWave? CharityWave benefits nonprofit leaders, operations managers, and team leads who need to coordinate fundraising, donor outreach, and day-to-day program activities. Marketing and content teams use it to support campaigns and communications, while technical and administrative staff rely on it to organize data, streamline workflows, and improve collaboration. Answer based on 13 reviews Overview ### What company size and industries is CharityWave built for? CharityWave is built primarily for small organizations in nonprofit fundraising, with 85% of reviewers from small businesses and fundraising as the main use case for 81%. It serves non-profits, charities, and crowdfunding campaigns, while reviewer industries are led by Building Materials and Information Technology and Services at 15% each. Answer based on 13 reviews Features and Usability ### What are the key features of CharityWave? CharityWave offers donor management, contribution tracking, pledge management, and recurring giving for fundraising operations. It also includes campaign management, campaign analytics, email marketing, SMS messaging, event management, volunteer management, and customizable forms, reports, and branding, plus payment processing, access controls, and third-party integrations. Integrations ### Which third-party tools and platforms does CharityWave integrate with? CharityWave connects natively to payment and commerce platforms including Stripe, Stripe Billing, Stripe Identity, PayPal, PayPal Enterprise Payments, Flutterwave, and AppNomu SalesQ. These integrations cover online payments, billing, identity verification, and sales operations. Getting Started and Support ### What training and onboarding options does CharityWave offer? CharityWave provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning, and documentation and videos provide self-paced reference materials for setup and ongoing use. Getting Started and Support ### What customer support options does CharityWave offer? CharityWave provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experiences, the support setup can only be described by its listed channels, without any verified insight into response speed, helpfulness, or common service issues. ## Features AI summary Based on 3,186 Fundraising reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) CharityWave supports all three features that reviewers rate highest: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations through multiple payment methods, handle transactions more efficiently, and manage giving with less manual work, allowing teams to improve donor convenience and keep fundraising operations moving smoothly. Donor Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Campaign Management 4.3 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Recurring Giving 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Manage and track recurring gifts Email Reminders 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Reminders sent via email Reporting & Statistics 4.3 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Customizable Reports 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Alter the layout and content of reports CharityWave 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Interaction Tracking: Track interaction history by documenting conversations for contacts - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.5 (13) ### Starting price Free trial not available Value for money 4.5 (13) 4.5 Based on 13 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ AppNomu SalesQ](https://www.capterra.com/p/268650/AppNomu/)[ Flutterwave](https://www.capterra.com/p/186574/Flutterwave/)[ Stripe Identity](https://www.capterra.com/p/10003757/Stripe-Identity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(11) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ML Mary L. Operations manager Management Consulting ### "My experience with charityWave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 Have a wonderful experience , saves me a lot of time and simplifies my work. Makes campaigns and receiving donations so easy Pros It is so crucial for me during online campaigns, receiving donations , easy to use and integrates with other payment platforms Cons I would love it to integrates with other international payment apart from PayPal. Besides that its a great tool Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KV Kiruluta V. Sales representative Fund-Raising ### "Good one for fundraising and reaching more donors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2026 I use the solution to fundraise online for our church and also to create landing pages for our church fundraising Pros Charitywave makes it easy to fundraise to our church online because of the templates for creating fundraising campaigns and ease of distributing funds once collected Cons Customer support from the solution is only obtained once you are subscribed user, free accounts do not get free customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Ainembaabazi W. Executive Director Non-Profit Organization Management ### "Easy software for online fundraising" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2025 I use the solution to collect donations from friends and families online without the need to subscribe to other donation software Pros Integration of stripe and paypal to easily process fundraising from the solution without the need to hustle. Also like the volunteer feature which comes with templates to marketing Cons They do not provide donor full information where they do not provide email for charitywave and, support is not instant Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Moses K. Web content editor Broadcast Media ### "An easy way to fundraise online" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 28, 2025 Pros I like the customer support and the registration process which is straight forward. Also they send donations so easily and faster. Cons I have not seen much dislike about charity wave though they can consider responding to questions on time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IN Irene N. Mechanical Engineer Building Materials ### "Good and affordable for fundraising online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2025 The solution helps me to fundraise online for our organizations and to stay in touch with our volunteers Pros I like the volunteer management feature which has the emailing system which we use to email volunteers about their activities and, also the donations are always settled on time Cons The cost for verifying an organization is too expensive where before fundraising, you need to pay the verification fee of USD50 which is somehow expensive for smaller organizations Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZP Zadok P. Head Chef Food & Beverages ### "Charitywave reviews 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2025 Pros I love that it is so easy to set up, communicate to volunteers and then send reminder emails once closer to the event. Cons This is a great product to help you keep your volunteers organized, request and communicate volunteer times, and simply make your life easier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KJ Kitawona J. Brand Manager Construction ### "Good software for fundraising online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2025 I use the solution to fundraise online and recruit volunteers online to help us raise more money and awareness Pros The Donor Management system is very easy and customisable with complete payment integrations that supports PayPal, stripe and even mobile money which has helped us raise money locally and internationally Cons They delay to process payments after raising the funds and support support one language english leaving out support in local methods Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NZ Namulere Z. Team Leader. Information Technology and Services ### "Making Donations is easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2025 You view the ongoing campaigns on the website and make donation to any campaign without limitations and it needs a minimum of only $10 to donate. Pros I like the multi-currency support, it accepts donations in more than one currencies with automatic conversion rates. Withdrawing funds is easy funds can be Withdrawn via MTN mobile money or Airtel Money or Bank. Cons There are few drawbacks or campaign pages crashing due to unknown cause leading to delay in donations process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AJ Agaba J. Student in General Agriculture Education Management ### "Effortless and Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2025 Pros I used it to request for people to contribute for me school feel, it was very friendly and i received in it the campaign lifetime. Cons Charitywave requires you to communicate with support team to discuss about the pirpose of the campaign. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC David C. IOS Developer Information Technology and Services ### "Successful fundraising product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2025 As a developer, this product was well designed with military upgraded encryption which ensure privacy and sures personal or organizations data. Pros It is so good that i was one of the users who tested this product during my fundraising project and i succeed. The tool is manageable and easy to use. No skills are required to setup the product. Cons Charitywave withdrawwal charges are relatively higher and it's support delays to respond to inquiries. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB DR.GODFREY BWIRE B. Doctor. Hospital & Health Care ### "Donations page." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2025 Donation page created, it can be embedded in our website and donors can easily access it and donate in real-time. Pros It's easy to setup the donations page and share links via different channels like whatsApp, telegram and other social platforms. It has clean and clear user interfaces. Cons Customer Support team delays to respond to inquiries and this probably destabilize the smooth running of the system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mathew M. Summer Talent intern Financial Services ### "it's friendly." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 18, 2025 CharityWave helps to collect, monitor and manage the collections giving clients reports about the cash inflow and outflow. Pros Setting a fundraising goals and create campaign link with CharityWave.io is ease compared to other tool because is straightforward Cons CharityWave.oi customer support teams takes a lot of time to respond to the issues and delays the service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NB Njose B. Process Engineer Building Materials ### "Easy to use to collect donations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 17, 2025 I use the solution to collect donations from our donors and also to creating landing pages for donations Pros I like the User interface of the solution which makes it easy to navigate the solution and also they easily send out payments Cons Support is very limited as they do not respond to technical questions on time and I would prefer to have the support respond to questions on time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.