--- title: "LabsMobile Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LabsMobile Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10029040/LabsMobile/" page_type: "product" language: "en" --- # LabsMobile Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LabsMobile ## What is LabsMobile? LabsMobile is a complete SMS platform designed to boost your communication with powerful, easy-to-use tools. Since 2009, They've been SMS experts, helping businesses connect through features like SMS attachments, landing pages, URL shorteners, and both scheduled and delayed sends. The platform includes mobile number cleaning and validation, detailed real-time statistics, and full message history for complete tracking. Benefit from country- and volume-based optimized pricing, ensuring the best cost for every campaign. All features are included with no hidden fees. Plus, our customer support is unmatched—with live chat, ticketing system, and Premium support that includes a dedicated agent. LabsMobile is your trusted partner for reliable, scalable, and efficient SMS communication. ## What is LabsMobile used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - SMS Marketing / 2026 Do you work for LabsMobile?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.labsmobile.com&name=LabsMobile) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LabsMobile 4.8 (50) VS. [4.9 (648)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price Contact vendor Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (50) Ease Of Use 4.5 (648) Value For Money 4.7 (48) Value For Money 4.7 (615) Customer Service 4.7 (47) Customer Service 4.8 (587) ## LabsMobile alternatives [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (693)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (506)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10029040/LabsMobile/alternatives/) ## FAQs about LabsMobile Overview ### What problems does LabsMobile solve? LabsMobile solves unreliable SMS delivery, slow API implementation, and disconnected messaging workflows by providing fast integration with legacy and modern systems, dependable OTP and notification delivery, and clear reporting. Development teams, IT teams, customer support operations, and businesses running customer communications benefit most from fewer delivery failures and less implementation friction. Answer based on 21 reviews Overview ### Which roles and teams benefit most from LabsMobile? LabsMobile is most used by developers, IT leaders, and operations managers who need reliable SMS messaging embedded into business systems. Administrative, finance, and account teams use it for alerts, confirmations, and customer communications, while executives and founders rely on it to support scalable outreach, service continuity, and process automation. Answer based on 47 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is LabsMobile built for? LabsMobile is built mainly for small businesses, which make up 96% of reviewers, with computer software leading at 17%. It serves companies needing SMS for marketing, alerts, verification, and customer engagement, especially in software, IT services at 13%, marketing and advertising at 6%, and ecommerce, finance, health, and logistics for SMS marketing. Answer based on 47 reviews Features and Usability ### What are the key features of LabsMobile? LabsMobile offers 2-Way Messaging, SMS Messaging, and Mass Texting for direct communication, along with Scheduled Messaging, Campaign Scheduling, and Drip Campaigns for timed outreach. It also includes Contact Management, Customer Segmentation, Message Personalization, Reporting/Analytics, Compliance Management, Consent Management, and Third-Party Integrations. Integrations ### Which third-party tools and platforms does LabsMobile integrate with? LabsMobile integrates with 10 third-party tools and platforms, including Shopify, WooCommerce, WordPress, Drupal, Pipedrive, Freshdesk, Adobe Campaign, and Zapier. Its catalog also covers ecommerce, CRM, support, and monitoring connections such as PrestaShop, Moodle, Nagios Core, PRTG, Zabbix, Make, and n8n.io. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does LabsMobile offer? LabsMobile provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature review. Getting Started and Support ### What customer support options does LabsMobile offer? LabsMobile provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Reviewers describe the support team as responsive, helpful, and quick to resolve issues, with some noting timely replies even on non-business days and generally respectful assistance during integration and troubleshooting. Answer based on 6 reviews Ease of use ### Is LabsMobile easy to use? LabsMobile makes SMS sending and campaign management easy for most teams, with a simple setup and clear core tools. Marketing teams and businesses using internal systems often find the dashboard intuitive and the API straightforward, though some users say the web interface feels dated or takes time to learn. Answer based on 13 reviews ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) LabsMobile supports all three features that reviewers consider most important: **SMS Messaging**, **Mass Texting**, and **Message Personalization**. Together, these capabilities help businesses send campaigns at scale, tailor messages to each recipient, and manage direct customer communication more effectively, allowing teams to improve outreach relevance and response rates. SMS Messaging 4.8 (35) 94.29% of 35 reviewers that rated this feature as important or highly important Send messages via SMS Message Personalization 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Campaign Planning 4.4 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Alerts/Notifications 4.4 (23) 91.30% of 23 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Responses 4.8 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages LabsMobile 30 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (50) 4.6 Based on 50 reviews ## Pricing Value for money 4.7 (48) Free Trial Free Version Demo Free demo mode for 45 days. It includes: - Basic Sending - Sending to Groups - Sending from File - Text Templates - Landing Templates - Basic Contact Import Standard SMS Pricing by country-volume It includes: - Basic Contact Import - Blacklist Management - URL Shortener - Personalized Domain - Landing Templates - Sending to Groups - Sending from File - Ticket Prioritization & Attention - Click Monitoring - Message History - Text Templates - Basic Sending Premium Best rates for bulk sendings It includes: - Ticket Prioritization & Attention - Click Monitoring - Landing Templates - Message History - Basic Sending - Sending to Groups - Sending from File - Text Templates - Basic Contact Import - Blacklist Management - URL Shortener - Personalized Domain Value for money 4.7 (48) 4.7 Based on 48 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Drupal](https://www.capterra.com/p/119594/Drupal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (47) 4.7 Based on 47 reviews ## User reviews Overall rating 4.8 Based on 50 reviews Filter by rating 5(42) 4(6) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent javier R. CEO Marketing and Advertising ### "Excelent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 3, 2026 Pros Easy functionalitty, especially the api. They construct a very easy plattform with a lot of functionalities Cons The easy to use the their api. In particular we are using a lot the sms service. Cheap, quick to setup. All perfect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RE Ricardo E. Web developer and administrator Internet ### "Excelente opción para envíos de SMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 29, 2026 Buena experiencia. El soporte me apoyó cuando mis mensajes SMS dejaron de llegar (estaba realizando pruebas locales en mi proyecto). Pros Buen costo por SMS, envíos en México sin problemas. Utilizo el SDK de PHP para el envío de mensajes, es relativamente fácil de configurar y utilizar. Cons No hay nada que no me haya gustado realmente. Tal vez podrían modernizar un poco su interfaz del área de clientes, no pedir códigos de confirmación al iniciar sesión y actualizar su SDK de PHP para soportar PHP 8.5. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Stephania L. PM Tecnologia Investment Management ### "Me encanta enviar SMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 Pros La facilidad de su uso; el soporte siempre dispuesto incluso con las mas preguntas básicas. solucionan todo en menos de 5 min es real. Cons Lo horarios de envio; jejeje pero entiendo que es para cuidar el servicio y la calificación de los mensajes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VP vitorino P. Software Development Financial Services ### "Reliable SMS Platform with Excellent Support and Easy Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 16, 2026 Our overall experience with LabsMobile has been excellent. We use the platform for business communications and notifications, and it has consistently provided reliable message delivery and stable performance. The integration process was straightforward, and the support team has always been available to help when needed. It is a dependable solution for companies looking for an effective SMS service. Pros The platform is very easy to integrate and use. SMS delivery is reliable, pricing is competitive, and the API documentation is clear and well organized. Customer support is responsive and helpful whenever assistance is needed Cons There is very little to complain about. Some areas of the user interface could be modernized, but overall the platform works efficiently and meets our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Luis Fernando V. Gerente General Computer Software ### "Facil, efectivo y justo el servicio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 Fácil de suscribir el servicio. Claridad den el consumo de créditos y duración adecuada de los créditos Pros Velocidad y exactitud, los mensajes llegan de manera pronta y efectiva. Mejor opción costo/beneficio contra opciones disponibles para Guatemala Cons Envio de nombre propio en operador Tigo, llegan los mensajes con el identificador default, al cambio a un identificador propio no llegan Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HR Humberto R. gerente Retail ### "Muy buena experiencia de Producto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 19, 2026 Llevo años usando LabsMobile y me ha parecido una muy buena experiencia. Solo en contadas ocasiones he tenido inconvenientes con el envio de SMS Pros Facilidad de uso. Seguridad de que los mensajes llegan al cliente. Costo bajo. Longitud de los mensajes adecuado. Cons No poder usar stickers en los mensajes. El envio y diseño de las landings page muy complicado de usar. Alternatives considered [Doppler](https://www.capterra.com/p/199491/Doppler/) Reasons for choosing LabsMobile me parecio mas economico utilizar LabsMobile Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. David R. Automatizaciones Packaging and Containers ### "Con un precio un poco mas competitivo les daria las 5 estrellas. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 25, 2026 estoy contento la verdad, como comentaba los sms llegan bastante rápido, tienen un ID establecido, su API es fácil de integrar, yo la uso para verificación OTP, me va muy bien. Pros Lo que más valoro es el sistema de prioridad de entrega. Me brinda la tranquilidad de que los mensajes críticos llegarán a los usuarios sin demora, garantizando una comunicación fiable y segura en todo momento. Cons igual el precio no es tan competitivo en España, comparando con otras empresas que cuestan la mitad de precio, pero van con un poco mas de retraso en las entregas de los sms. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Isabel M. Administración Telecommunications ### "Facil de usar, no necesita comprar un número, validación en menos de 24hrs, buen soporte." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Para la campaña que tenemos es perfecta, facil de usar, amigable, tiene link de baja, eso nos ayuda a filtrar a los clientes que queremos llegar. Vamos a ver a futuro las API para automatizar nuestros procesos. Pros no necesitas comprar número, puedes enviar rápido, validacion menos de 24hrs, facil de cargar base de datos y segementar información. Muestra el resumen que necesitamos ver por campaña. Cons No filtra bien los parametros diarios, filtre un día y no me sale información, o filtro campañas y no es muy seguro si realmente muestra el rango de horas o fechas de las campañas, me aseguro de hacerlo manual. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rosa Aminta S. General Manager Information Technology and Services ### "Looking for easy and affordable SMS option? This is the way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2026 Excellent customer service, really quick to setup and great price point. I had some delivery issues but the team was quick to help me. Pros LabsMobile is a great tool for my business, really easy to use and at a good price vs other competitors. Cons Platform is a little clumsy and outdated, and I'm lacking of some dashboard and usage statistics, specially for delivery data. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) [Brevo](https://www.capterra.com/p/132996/brevo/) Labsmobile costa are way affordable than other competitors in LATAM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GR Gustavo R. Project Manager Package/Freight Delivery ### "Un verdadero aliado de mi organización." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Desde que descubrimos el servicio de LabsMobile no hemos tenido que explorar otra opción, la documentación para usarlo ha sido suficiente y la plataforma ha sido suficiente para todo lo que requerimos. Pros Nos gusta el servicio de LabsMobile. Es fácil de integrar en nuestra propia plataforma y sus tarifas son muy competitivas, el servicio a cliente ha sido muy respetuoso y útil en todo momento. Cons Todo hasta ahora me ha gustado, nada malo que comentar del servicio. Sin comentarios negativos, todo bien. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) LabsMobile ofreció un mejor soporte y costos en SMS sobretodo. También la documentación para la implementación fue más clara. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jose Fernando V. Developer Program Development ### "Simple and reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 8, 2026 It's a friendly and reliable resource for my bussines. Sendin SMS from my websites is an essential functionality Pros Simple and reliable. Attractive prices and good performance. It has been a convenient solution for my customers. Cons Initially, the interface is not very inuitive but with a littlr exploration and the use of te provided helpa wasable to perform the neccesary tasks Switched from [ROUTEE](https://www.capterra.com/p/171059/ROUTEE/) LabsMobile is easier and more reliable for my customers in Colombia Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Marta S. Directora de Operaciones Human Resources ### "Herramienta sencilla y útil" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 4, 2026 Buena experiencia en el uso, es una herramienta útil, versátil y con una buena experiencia del cliente Pros La agilidad, la buena experiencia del uso y el soporte que te ofrecen, te llaman y solucionan todo online Cons No poder hacer recargas domiciliando el pago, sólo por pago con tarjeta, es engorroso y tienes que estar pendiente de caducidades...etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Yhull Freddy A. Administrador Telecommunications ### "Excelente alternativa de comunicación" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 El tiempo de respuesta y disponibilidad del servicio es muy bueno lo que genera una percepción de buen servicio Pros El tiempo de respuesta y disponibilidad del servicio, la facilidad de uso para el envío masivo de SMS y los reportes de la gestión realizada Cons la cantidad de caracteres por mensaje SMS y si va con caracteres especiales se acorta más quedando como un mensaje multimedia Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Antonio A. Development Director Computer Software ### "My experience with Labs mobile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 Overall, my experience has been good. Compared to other providers, the KYC process is very simple; it requires few steps to complete registration with Labs Mobile and doesn't require many documents. Pros Customer service, ease of integration, and success rate, in addition to the attention given to queries or tickets that are clearly answered in a timely manner even on non-business days. Cons It could be the waiting time when using a new payment method, as it needs to be validated, and in emergency situations this can be difficult to manage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GG GUILLERMO G. GERENTE Banking ### "LABSMOBILE TU MEJOR OPCION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 UNA EXPERIENCIA GENIAL Y ACCESIBLE, ASI PUEDO MANDAR LAS CAMPAÑAS QUE REQUIERA A UN BAJO COSTO, LO RECOMIENDO AMPLIAMENTE Pros LAS RESPUESTAS EFICIENTES DE LOS MENSAJES, EL REBOTE DE LAS CAMPAÑAS, LOS MENSAJES LLEGAN Y LOS CLIENTES SE COMUNICAN Cons TODO ESTA PERFECTO NO TENGO NADA QUE RECLAMAR A LABS MOBILE, ESTOY MUY AGUSTO CON LA PLATAFORMA LO RECOMENDARIA Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF ainhoa F. No se Food Production ### "Recomendable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 6, 2026 La verdad que aunque como desventaja se un chatbot obtienes respuesta rápida y eso se agradece ya que hablas con personal y no con IA Pros Que tienes la opción de recarga automática y no te tienes que preocuparte de nada es algo fundamental Cons Que no hay teléfono donde llamar ,es un chatbot pero aún así el tiempo de espera es menos de 7 minutos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Emmanuel P. Subgerente Desarrollo de Herramientas Transformacion Digital Consumer Goods ### "Reliable and Cost-Effective SMS Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 Overall, my experience with LabsMobile has been very positive. The service is cost-effective, reliable, and easy to integrate into our application. We have not experienced any failures, and the platform consistently meets our needs. Even though the portal design is simple, it fully delivers on functionality, which is the most important aspect for us. Pros What I liked most about LabsMobile is how cost-effective the service is. We integrated it into our app easily, and it has been very reliable. We haven’t experienced any failures so far, and overall I am very satisfied with its performance and stability. Cons Visually, the portal design is quite simple and not very modern. However, this is not really an issue for me, as it perfectly fulfills my requirements and does exactly what I was looking for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Juan P. CTO Market Research ### "Simple yet effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 30, 2025 We've been working for over 2 years with LabsMobile, and it's a very simple and inexpensive service to use. Great value for money Pros Integrating our app with LabsMobile was extremely simple. It's also so cheap and stable we sometimes even forget we're paying for it! Cons Would like to be able to authenticate using my authenticator instead of email codes. Web UI could use a little bit of improvement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DD Damian D. Implementer Financial Services ### "LabsMobile definitely a Good to go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 16, 2025 It's a good deal, intuitive and easy to use, not expensive. A great platform for our marketing campaigns. Pros It's easy to use and the message sending its quite intuitive. We are absolutely used it in the future. Cons There is nothing that seems bad about it. We are very satisfied with the platform, and we are looking forward to keep using it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ronald Ali R. Developer Information Technology and Services ### "Great tool for sms! easy integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 Pros it is really easy to integrate via API, material examples and code is at hand. I think it is a great solution. Cons It doesn't calculate by messages , credits are not able to see in the number messages , to buy or to add to accounts, (there should be an option for iT) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mike B. Fondateur Leisure, Travel & Tourism ### "Latinexperience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 20, 2025 Très bien ! Clair et pratique et très détaillé . Idéale pour voir les sms envoyé mais dans le crm se serait top. Pros Très pratique connecté à un crm via api mais manque interface directement dans le CRM; Tarif aussi bien ! Cons Une API avec l'interface apparente dans le Vtiger CRM serait top ! Cela permettrait de voir toutes les statistique directement dans le CRM. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Luis Fernando M. Tecnólogo en Desarrollo de Software Information Services ### "Excelente Servicio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 Me parece una interfaz muy intuitiva fácil de usar, uso su api para enviar los sms desde mi software y hasta ahora no he tenido problemas. Pros La economía, los precios son muy bajos por mensaje de texto y el soporte también es muy bueno no tengo quejas Cons Nada todo me parece bien, aunque me gustaría que en la pantalla principal tuviera algunos gráficos estadísticos mas detallados Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Ruber R. Líder de Soluciones IAM y PAM Information Technology and Services ### "Confiabilidad en la entrega de los SMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 Pros La confiabilidad de los SMS enviados, estuvimos validando otros proveedores y los usuarios constantemente se quejaban que no los recibían y era que llegaban a SPAM, desde que cambiamos a LABS MOBILE, este inconveniente se solucionó. Adicional cuenta con varias opciones de integración, tanto para sistemas antiguos como modernos, lo cual también facilitó el proceso de implementación. Cons Hasta el momento no he encontrado algo que me pueda o haya generado alguna inconformidad con el servicio. Switched from [Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) Cuando el usuario recibía el SMS, automáticamente era catalogado como SPAM y el usuario no se enteraba de su recepción. Alternatives considered [Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) Reasons for choosing LabsMobile No contaba con las opciones de integración requeridas. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OS OScar S. Manager Telecommunications ### "fast configurable SMS all over the world" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 29, 2025 quick to use you can configure very fast and all the credits are useablo to any country in the world. Pros Easy to use and very fast sms sending. I liked particularly the hability to use credits that work for any sms Cons Platform is a little outdated but no problem tbh using it. Maybe it would be also easier to navigate around it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ronald C. Developer Education Management ### "SMS masivos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 27, 2025 Pros excelente herramienta para envio de mensajes de texto, facilidad de integracion y generacion de informes y reportes Cons facil uso e integracion con herramientas de desarrollo para envio de mensajes de texto, de prueba en una feria masiva y funciono a la perfeccion y ofrece estadisticas e informes detallados de los envios por hora y creaciones de campañas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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