--- title: "LabsMobile Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LabsMobile Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10029040/LabsMobile/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # LabsMobile Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LabsMobile ## What is LabsMobile? LabsMobile is a complete SMS platform designed to boost your communication with powerful, easy-to-use tools. Since 2009, They've been SMS experts, helping businesses connect through features like SMS attachments, landing pages, URL shorteners, and both scheduled and delayed sends. The platform includes mobile number cleaning and validation, detailed real-time statistics, and full message history for complete tracking. Benefit from country- and volume-based optimized pricing, ensuring the best cost for every campaign. All features are included with no hidden fees. Plus, our customer support is unmatched—with live chat, ticketing system, and Premium support that includes a dedicated agent. LabsMobile is your trusted partner for reliable, scalable, and efficient SMS communication. ## What is LabsMobile used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 59 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 2% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - SMS Marketing / 2026 Do you work for LabsMobile?[Manage this product listing](https://www.g2.com/products/labsmobile/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LabsMobile 4.8 (59) VS. [4.8 (708)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting Price Contact vendor Starting Price $35 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (59) Ease Of Use 4.7 (656) Value For Money 4.7 (57) Value For Money 4.6 (623) Customer Service 4.8 (56) Customer Service 4.8 (595) ## LabsMobile alternatives [4.8 (272)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (566)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [5.0 (130)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10029040/LabsMobile/alternatives/) ## FAQs about LabsMobile Overview ### What problems does LabsMobile solve? LabsMobile solves unreliable SMS delivery, manual customer outreach, and difficult application-to-messaging integration. Teams can send OTP verification codes, appointment reminders, transaction alerts, promotions, and bulk notifications while tracking delivery records and campaign results. Developers, customer service teams, marketers, and businesses with internal systems benefit from API-based messaging and scheduled communications. Answer based on 41 reviews Overview ### Which roles and teams benefit most from LabsMobile? LabsMobile is most used by software developers, technical leads, and IT security teams that integrate SMS messaging into applications for alerts, authentication codes, and customer notifications. Marketing and digital campaign managers use it to run SMS outreach, while executives, owners, and project managers oversee communication initiatives and service delivery. Answer based on 56 reviews Overview ### What company size and industries is LabsMobile built for? LabsMobile is designed for businesses of all sizes, with small businesses representing 96% of reviewers and Computer Software leading at 16%. It supports ecommerce, finance, health, and logistics, while reviewer industries also include Information Technology and Services (11%) and Marketing and Advertising (9%). Its most common use case is SMS marketing (95%). Answer based on 56 reviews Features and Usability ### What are the key features of LabsMobile? LabsMobile includes SMS messaging for customer notifications and mass text communications, plus an API for integrating messaging into business applications and ERP systems. Its alerts/notifications support fast delivery of notices and credit-consumption updates. Additional core features include contact management, message personalization, scheduled messaging, and reporting. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does LabsMobile integrate with? LabsMobile integrates with Adobe Campaign, Drupal, Freshdesk, Moodle, Pipedrive, Shopify, WooCommerce, WordPress, and Zapier, with additional connections for Laravel ecommerce, Make, n8n.io, PrestaShop, Vtiger CRM, Nagios Core, PRTG, PRTG Enterprise Monitor, and Zabbix. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does LabsMobile offer? LabsMobile provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup and feature review. Getting Started and Support ### What customer support options does LabsMobile offer? LabsMobile provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users often describe the support as quick and helpful, with several saying issues are resolved in minutes. Some reviewers also note that responses can be inconsistent at times, especially when they need follow-up on delivery problems. Answer based on 8 reviews User interface ### Is LabsMobile easy to use? LabsMobile provides a functional, easy-to-learn dashboard for sending messages, managing campaigns, and viewing analytics. Small business and marketing teams often find the platform efficient after initial exploration, while some users describe the client portal as dated or occasionally confusing, especially when checking billing, credits, or account details. Answer based on 12 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) LabsMobile supports all three features that reviewers identify as most important: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage bulk campaigns more efficiently, allowing teams to reach customers consistently and improve campaign execution. SMS Messaging 4.8 (39) 94.87% of 39 reviewers that rated this feature as important or highly important Send messages via SMS Campaign Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mass Texting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time API 4.7 (24) 95.83% of 24 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Alerts/Notifications 4.5 (29) 93.10% of 29 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Responses 4.8 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages LabsMobile 31 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (59) 4.6 Based on 59 reviews ## Pricing Value for money 4.7 (57) Free Trial Free Version Demo Free demo mode for 45 days. It includes: - Basic Sending - Sending to Groups - Sending from File - Text Templates - Landing Templates - Basic Contact Import Standard SMS Pricing by country-volume It includes: - Basic Contact Import - Blacklist Management - URL Shortener - Personalized Domain - Landing Templates - Sending to Groups - Sending from File - Ticket Prioritization & Attention - Click Monitoring - Message History - Text Templates - Basic Sending Premium Best rates for bulk sendings It includes: - Ticket Prioritization & Attention - Click Monitoring - Landing Templates - Message History - Basic Sending - Sending to Groups - Sending from File - Text Templates - Basic Contact Import - Blacklist Management - URL Shortener - Personalized Domain Value for money 4.7 (57) 4.7 Based on 57 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Drupal](https://www.capterra.com/p/119594/Drupal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (56) 4.8 Based on 56 reviews ## User reviews Overall rating 4.8 Based on 59 reviews Filter by rating Counts reflect reviews available in this feed. 5(50) 4(7) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Director Used the software for: 3-5 years ### "Desde Colombia... " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2026 Excelente, no tengo quejas! El soporte, costos y la rapidez conque se hace las integraciones a mis proyectos y desarrollos son inigualables. Pros Posee muchas ventajas que lo hacen unico; los costos accesibles, atencion y soporte en breve tiempo, la mensajería de texto funciona de forma optima y me siento seguro con su servicio. Cons Desventajas minimas, por no decir ninguna. NO tengo nada de que decir ya que en todo me ha funcionado a la perfeccion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lead System Used the software for: 1-3 years ### "good service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2026 My overall experience with LabsMobile has been very positive. The service is easy to implement, reliable, and reasonably priced, with good support when needed. Pros I really like the good customer support, competitive pricing, fast delivery, and the overall quality of the service. The process is simple and reliable. Cons So far, I have not experienced any major issues with LabsMobile. Everything has worked as expected, although there could always be small improvements to the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistic Used the software for: Less than 1 year ### "Plataforma excelente, rápida y muy confiable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2026 Nuestra experiencia general ha sido sumamente positiva. Es una herramienta confiable, económica y muy eficiente para la comunicación corporativa. Ha optimizado por completo la forma en que enviamos recordatorios y notificaciones importantes a nuestra base de datos. Pros Excelente servicio y una atención al cliente impecable. La plataforma es sumamente intuitiva, rápida y nos permite enviar campañas de SMS masivos en segundos. La tasa de entrega es altísima y nos ayuda a conectar de forma directa con todos nuestros usuarios. Cons Hasta el momento no hemos encontrado ninguna falla importante en el sistema. El servicio cumple perfectamente con lo prometido. Quizás podrían mejorar la variedad de plantillas preiseñadas o expandir un poco más la documentación de la API para desarrolladores, pero en general todo funciona excelente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Excelente plataforma: fácil de integrar, intuitiva ya un precio muy competitivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 Es una solución intuitiva, práctica y fácil de implementar que se ajusta perfectamente a lo que requerimos en la empresa para la gestión de nuestras comunicaciones. Pros Nos ha gustado mucho la facilidad de uso de la plataforma, el precio es sumamente competitivo y el proceso de integración resultó bastante sencillo y rápido para nuestro equipo. Cons Hasta el momento no hemos encontrado ninguna desventaja o aspecto negativo importante; el servicio y la plataforma han cumplido plenamente con nuestras expectativas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gerente General and CEO Used the software for: 1-3 years ### "LabsMobile has been an excellent SMS provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 16, 2026 Our experience with LabsMobile has been excellent. Everything has worked smoothly, and we're very satisfied with the reliability and overall quality of the service. The platform meets our needs perfectly. Aside from the occasional automatic top-up deactivation, we have no complaints. We would definitely recommend LabsMobile as a reliable SMS provider. Pros LabsMobile has been an excellent SMS provider. The platform is reliable, easy to use, and works exactly as expected. Our overall experience has been very positive, with smooth operations and consistent service quality. Cons The only minor issue we've experienced is that the automatic top-up feature occasionally gets disabled without an apparent reason. It would be great if this functionality remained consistently active to avoid having to check or reactivate it manually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Easy integration and reliable SMS service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2026 My overall experience with LabsMobile has been very positive. I especially like how easily the service integrates with our CRM and how simple it is to manage SMS communications. Pros The integration process was very easy and straightforward. We were able to connect LabsMobile with our CRM quickly, and the API documentation made the implementation simple. Cons The service works very well, but I would like the cost per SMS to be a little lower, especially for customers who send a higher volume of messages every month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Direccion Used the software for: Less than 1 year ### "Sorprendido" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2026 Muy buena documentacin que nos hizo implementar el servicio de envios de SMS en nuestros programas. Con el crédito inicial hicimos pruebas y en un muy poco tiempo, estábamos enviando SMS. Pros Servicio listo para usar, bien documentado. Soporte en linea muy diligente y resolutivo. Un buen panel de gestión con avisos e información práctica. Cons API limitada. Resulta llamativo que no se pueda obtener un informe de envios entre dos fechas, por lo demás contento. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dirección Used the software for: 3-5 years ### "Un buen aliado para el trabajo del día a día" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 Muy positiva y recomendable. Llevamos más de 8 años confiando en esta plataforma, precios muy competitivos. Pros Fácil de manejar y muy intuitivo. Ofrece versatilidad de opciones, en nuestro caso los SMS es lo que más utilizamos. Cons El único problema es que cuando la página lleva un tiempo inactiva te obliga a registrarte de nuevo, la sesión caduca muy pronto. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ingeniero de Sistemas Used the software for: Less than 1 year ### "El mejor servicio para envíos de mensajería" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2026 Pros Lo sencilla que es la forma de cargar los datos para el envío de mensajes de texto. Tiene todas las funcionalidades que necesito, tales como plantillas, envíos programados y envíos instantáneos. Cons Hasta el momento no he encontrado que tenga aspectos que deban mejorar, todo ha fluido de forma excelente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Excelent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 5, 2026 Pros Easy functionalitty, especially the api. They construct a very easy plattform with a lot of functionalities Cons The easy to use the their api. In particular we are using a lot the sms service. Cheap, quick to setup. All perfect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10029040/LabsMobile/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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