# EnableX Dialogs Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EnableX Dialogs Cloud Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10029078/EnableX-Dialogs-Cloud/reviews

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# 

 EnableX Dialogs Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

EnableX Dialogs Cloud

## What is EnableX Dialogs Cloud?

EnableX Dialogs Cloud is a next-generation Omnichannel Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic interactions across websites, apps, and messaging channels. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that create deeper, more meaningful customer connections. Designed for flexibility, EnableX Dialogs Cloud seamlessly integrates AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist—allowing businesses to deploy them individually or combine them for a truly unified, end-to-end customer journey. Whether automating routine queries through an AI-powered bot or enabling seamless bot-to-human transitions for a virtual video engagement with an agent, our platform ensures every conversation is smarter, faster, and more engaging.

## What is EnableX Dialogs Cloud used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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### Starting price

Free trial available

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## FAQs about EnableX Dialogs Cloud

Overview

### What company size and specific industries is EnableX Dialogs Cloud built for?

EnableX Dialogs Cloud is designed for customer service departments and contact centers across a range of organizations, especially educational institutions, insurance providers, banks, eCommerce companies, healthcare providers, and travel agencies. The target audience includes businesses and institutions that manage customer interactions and support at scale.

Features and Usability

### What are the key features of EnableX Dialogs Cloud?

EnableX Dialogs Cloud offers live chat, chatbot, and multi-channel communication for customer support and sales. It includes automated responses, automated routing, transfers/routing, and workflow automation, plus AI Copilot, generative AI, intent recognition, sentiment analysis, real-time analytics, transcripts, and customizable branding.

Integrations

### Which third-party tools and platforms does EnableX Dialogs Cloud integrate with?

EnableX Dialogs Cloud integrates with Calendly, HubSpot CRM, PayU, Salesforce Customer360, Shopify, Stripe, Typeform, Zendesk Suite, and Zoho CRM. These connections span scheduling, CRM, payments, ecommerce, forms, and support tools, giving the platform nine catalog integrations for linking customer-facing workflows and transaction data.

Getting Started and Support

### What training and onboarding options does EnableX Dialogs Cloud offer?

EnableX Dialogs Cloud provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online options support guided setup, while documentation and videos offer self-paced reference and walkthroughs for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does EnableX Dialogs Cloud offer?

EnableX Dialogs Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. With no reviewer feedback available on support experiences, user sentiment about response speed, helpfulness, or common frustrations cannot be summarized from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Augmented Analytics

Analyze data and automatically generate insights using AI/ML technologies

Automated Responses

Automatic reply functionality for incoming messages

EnableX Dialogs Cloud 45 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Analyze data and automatically generate insights using AI/ML technologies

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Interprets what a user is doing based on context and helps guide them through the process.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Identify different languages

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

See options for potential search queries within the system

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

Streamlining repetitive tasks and activities through automated and predefined workflows

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## Pricing

### Starting price

Free trial available

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

PayU](https://www.capterra.com/p/201075/PayU/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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