# Footprints Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Footprints Software - reviews, pricing plans, popular comparisons to other Hospice products and more.

Source: https://www.capterra.com/p/100291/FootPrints/reviews

---

# 

 Footprints Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 29, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Footprints

## What is Footprints?

Hospice EMR with customizable forms, patient photo identification, visit scheduling, bereavement assessments, and supplies tracking.

## What is Footprints used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Hospice](https://www.capterra.com/hospice-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Footprints alternatives

Highest Rated

[4.8 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Starting price

$85.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.8 (45)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/161824/Footprints-EMR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Charting

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Claims Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Document Management

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Self Service Portal

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Automated Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

Footprints 24 features

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and monitor bereavement care plans.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Customize contracts and forms to collect specific information

Store, manage, and track all electronic documents in a centralized location

Create and securely store digital patient records

Store, manage and track all forms in a centralized location

Access to patient medication history data

Manage and support multiple locations

Patients can register for appointments in advance online

Online portal that allows physicians to refer patients, order exams, and/or view patient records & images

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Manage volunteer information and direct volunteer resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.6 (14)

3.6

Based on 14 reviews

## Pricing

Value for money

3.9 (10)

### Starting price

Free trial  
available

Value for money

3.9 (10)

3.9

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (13)

4.3

Based on 13 reviews

## User reviews

Overall rating

3.8

Based on 14 reviews

Filter by rating

5(4)

4(5)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MH

Melissa H.

DON/ ALT ADMINISTRATOR

Hospital & Health Care

### "Very poor EMR"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 20, 2022

Staff not helpful, over promised on program capability. Visit documentation was inconsistent. Sometimes items would appear and other times it would not.

Pros

It was very inexpensive comparted to the other services I sampled

Cons

What is documented does not appear in a printed document. Care plans do not appear in notes. The unreliability of the service was very much an issue. One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR!!!!

Switched from

[WellSky Home Health](https://www.capterra.com/p/97558/WellSky-Home-Health/)

Wellsky was expensive for what it offered

Alternatives considered

[mumms Software](https://www.capterra.com/p/107069/PAS-and-CPC/)

Reasons for choosing Footprints

he cost was a huge factor. But as they say, you get what you pay for and this system is by far the worst system I have ever used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Valerie B.

Administrator

Hospital & Health Care

### "Hospice EMR that keeps us compliant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2022

Would be helpful to have an offline EMR as we provide care to a large rural area in Colorado. Many of the locations we travel to do not have internet service.

Pros

I like that is web based and caters to the needs of hospice care.

Cons

I use a MAC and need to log in remotely. This is more of a PC friendly EMR.

Reasons for choosing Footprints

Small company with more personal customer service. We also choose Footprints due to being specific to Hospice and Palliative Care and not just under the blanket of "home health services".

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2022

Thank you Valerie for your review of the software. We are releasing a new version in August that will allow you to use the app on any device and it will have the ability to use all clinical workflows offline.

JO

Jamie O.

Owner

Hospital & Health Care

### "Footprints EMR"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 4, 2018

Pros

This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance.

Cons

Extremely repetitive. When we first started using this EMR we were told there would be offline functionality - it's been three years and just now the aides are able to used this feature - same with spell check - it is still not in the system. There are SO many glitches in the system - and the SAME glitches. Very frustrating - a lot of time is wasted re-doing documentation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EK

Erica K.

RNCM

Hospital & Health Care

### "I use footprints EMR on an almost daily basis. I feel that it accurately documents my assessments."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2018

Easy to document

Pros

It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly

Cons

Not all medical options are available with drop down options. The "issues" notification is often not accurate. The issues that are listed are often already fixed in the EMR.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Desiree D.

Director of Patient Services

### "Challenging in the beginning and for awhile after"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

March 28, 2018

Pros

Quick and easy nursing assessment . Like the ability to pull up ICD10 codes. Hits all the marks for compliance.

Cons

Still issues with certain saving components, and plan of care. Still waiting on spell check. Starts to run very slow after being logged in for a little while.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mary H.

NP

Hospital & Health Care

### "I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 26, 2018

Pros

It captures the necessary government data required to correctly bill. It tracks certification dates, so I can sign in and see when a face to face is due.

Cons

Silverlight. No spell check. It is difficulty to do a chart review because you must go into each visit and then open the teaching summary. That is a lot of clicks. The clinical overview is nice but if you want to see the nursing summaries you must go into each visit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Beverly M.

RN

### "The system is very easy to use, Support help is always call away."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 26, 2018

Pros

The system is easy to read through step by step. It cover all of the systems. You can pull up all your notes by typing your name under Resources. You are able to easily save your information and delete information when you make an error. you are able to call the computer person at anytime for help. This system let you know when you miss a question.

Cons

You are unable to pull up information on current note from my last note. When you want to see what was on the previous note, you have to pull the up the note individually. The notes are very long and with something repeating it self.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

sara s.

DCS

### "Good for the most part"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 23, 2018

Pros

Pretty easy to use and understand. Easy to navigate for the most part. Easy to get resolutions through Dacon

Cons

IDT, team review, and not sure how to effectively use most of the reports. I haven't used very long though

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Brandy K.

Owner, Director and Adminstrator

### "Easiest EMR to learn and use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2018

Compliance at an ease. Helped me to follow up and know corrections that were needed or occurred in minimal time. Training was informative and didn't require weeks to learn. Creates a full patient story at a glance. Increased productivity while maintaining compliance. Cost effective.

Pros

Specification to Your individual needs. Ability to customize.Customer service available. Quick response. Ease of training and use.

Cons

Tech issues at times, but nothing that is uncommon in industry. Would like more information on dash board and about updates, but they are working on that already, so it's coming

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Valerie C.

Administrator

### "We haven't had the software long enough to make a true review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 23, 2018

Pros

We like that the developers work with all of us to make changes that we feel work best for our practice

Cons

There are a lot of bugs so far. They have all been fixed, but they are popping up pretty frequently right now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161824/Footprints-EMR/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)