--- title: "Footprints Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Footprints Software - reviews, pricing plans, popular comparisons to other Hospice products and more." source_url: "https://www.capterra.com/p/161824/Footprints-EMR/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Footprints Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Footprints ## What is Footprints? Hospice EMR with customizable forms, patient photo identification, visit scheduling, bereavement assessments, and supplies tracking. ## What is Footprints used for? [Hospice](https://www.capterra.com/hospice-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Footprints?[Manage this product listing](https://www.g2.com/products/black-bean-software-llc-footprints/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Footprints 3.8 (14) VS. [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price Contact vendor Starting Price $160 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (14) Ease Of Use 4.2 (722) Value For Money 3.9 (10) Value For Money 4.4 (591) Customer Service 4.3 (13) Customer Service 4.5 (658) ## Footprints alternatives [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (680)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161824/Footprints-EMR/alternatives/) ## FAQs about Footprints Overview ### Which roles and teams benefit most from Footprints? Footprints is most used by healthcare administrators, agency owners, and directors who oversee daily operations, compliance, and patient-service coordination. Nursing staff, including RNs, nurse practitioners, and care managers, use it to document care and manage caseloads. Social workers and project managers rely on it for care coordination and task tracking. Answer based on 13 reviews Overview ### What company size and specific industries is Footprints built for? Footprints is designed for hospice and palliative care agencies nationwide, with an application built specifically for hospice users. It is best suited for organizations in the hospice care sector that need customizable forms to match their business requirements and branding. Features and Usability ### What are the key features of Footprints? Footprints offers multi-location support, assessment management, audit management, and care plan management for coordinating service delivery. It also includes scheduling, automated scheduling, reminders, calendar management, and real-time notifications, plus document management, records management, reporting & statistics, customizable forms, and workflow management. Getting Started and Support ### What training and onboarding options does Footprints offer? Footprints offers in-person and live online training options to help teams get started. In-person sessions provide face-to-face instruction, while live online sessions support guided setup and product training through remote instruction. Getting Started and Support ### What customer support options does Footprints offer? Footprints provides Email/Help Desk, Phone Support, and 24/7 Live Rep. These channels give users direct access to assistance, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 205 Hospice reviews Capterra reviewers highlight these as the features buyers value most when choosing hospice software: - **HIPAA Compliant** (**65%** of reviewers rated this feature as critical) - **Compliance Management** (**53%**) - **Charting** (**61%**) Footprints includes **Charting**, which gives care teams a clear way to document patient information and maintain accurate records. However, it does not offer **HIPAA Compliant** or **Compliance Management**. Instead, it provides **Care Plan Management** (**54%**), a feature that reviewers also rate as important. This can help hospice organizations organize care delivery and keep treatment plans aligned across staff, helping businesses support consistent patient care and day-to-day coordination. Charting 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Care Plan Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Billing & Invoicing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Claims Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Document Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Self Service Portal 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Footprints 24 features Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and monitor bereavement care plans. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Customize contracts and forms to collect specific information Store, manage, and track all electronic documents in a centralized location Create and securely store digital patient records Store, manage and track all forms in a centralized location Access to patient medication history data Manage and support multiple locations Patients can register for appointments in advance online Online portal that allows physicians to refer patients, order exams, and/or view patient records & images Systematic evaluation of various aspects of a project or service to prevent defects or issues Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Manage volunteer information and direct volunteer resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.6 (14) 3.6 Based on 14 reviews ## Pricing Value for money 3.9 (10) ### Starting price Free trial available Value for money 3.9 (10) 3.9 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (13) 4.3 Based on 13 reviews ## User reviews Overall rating 3.8 Based on 14 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(5) 3(4) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner, Director and Adminstrator Used the software for: 3-5 years ### "Easiest EMR to learn and use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2018 Compliance at an ease. Helped me to follow up and know corrections that were needed or occurred in minimal time. Training was informative and didn't require weeks to learn. Creates a full patient story at a glance. Increased productivity while maintaining compliance. Cost effective. Pros Specification to Your individual needs. Ability to customize.Customer service available. Quick response. Ease of training and use. Cons Tech issues at times, but nothing that is uncommon in industry. Would like more information on dash board and about updates, but they are working on that already, so it's coming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Valerie B. Administrator Used the software for: 3-5 years ### "Hospice EMR that keeps us compliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Would be helpful to have an offline EMR as we provide care to a large rural area in Colorado. Many of the locations we travel to do not have internet service. Pros I like that is web based and caters to the needs of hospice care. Cons I use a MAC and need to log in remotely. This is more of a PC friendly EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Melissa H. DON/ ALT ADMINISTRATOR Used the software for: 1-3 years ### "Very poor EMR" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 21, 2022 Staff not helpful, over promised on program capability. Visit documentation was inconsistent. Sometimes items would appear and other times it would not. Pros It was very inexpensive comparted to the other services I sampled Cons What is documented does not appear in a printed document. Care plans do not appear in notes. The unreliability of the service was very much an issue. One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 1-3 years ### "It was rough in the beginning but as time went on and we tweeked some things, its much better" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2018 It is compliant with the changing regulations, the staff doesn't complain as much, and as it progresses we will be totally paperless soon. Pros The changeability or customization you can get. We added reports and changed wording and added forms - customized the dashboard. Cons The flow could be improved it doesn't flow as smoothly as other programs and the careplans are bulky with too many options, it could be just straight forward. It contains a lot of stuff hospice doesn't do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RN Used the software for: Less than 1 year ### "The system is very easy to use, Support help is always call away." 4.0 March 28, 2018 Pros The system is easy to read through step by step. It cover all of the systems. You can pull up all your notes by typing your name under Resources. You are able to easily save your information and delete information when you make an error. you are able to call the computer person at anytime for help. This system let you know when you miss a question. Cons You are unable to pull up information on current note from my last note. When you want to see what was on the previous note, you have to pull the up the note individually. The notes are very long and with something repeating it self. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Footprints EMR" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 6, 2018 Pros This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance. Cons Extremely repetitive. When we first started using this EMR we were told there would be offline functionality - it's been three years and just now the aides are able to used this feature - same with spell check - it is still not in the system. There are SO many glitches in the system - and the SAME glitches. Very frustrating - a lot of time is wasted re-doing documentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RNCM Used the software for: 1-3 years ### "I use footprints EMR on an almost daily basis. I feel that it accurately documents my assessments." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2018 Easy to document Pros It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly Cons Not all medical options are available with drop down options. The "issues" notification is often not accurate. The issues that are listed are often already fixed in the EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Patient Services Used the software for: 1-3 years ### "Challenging in the beginning and for awhile after" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 March 29, 2018 Pros Quick and easy nursing assessment . Like the ability to pull up ICD10 codes. Hits all the marks for compliance. Cons Still issues with certain saving components, and plan of care. Still waiting on spell check. Starts to run very slow after being logged in for a little while. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Social Worker Used the software for: 1-3 years ### "Does everything you want it to but not the most intuitive." 4.0 March 26, 2018 Pros Seems very customizable. Support is good. Does not seem to be very much busy work worked into the software. Cons Not intuitive. Sometimes things don't appear as I think they should. This appears to be a glitch and so some of this stuff needs to be worked out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer NP Used the software for: 3-5 years ### "I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 28, 2018 Pros It captures the necessary government data required to correctly bill. It tracks certification dates, so I can sign in and see when a face to face is due. Cons Silverlight. No spell check. It is difficulty to do a chart review because you must go into each visit and then open the teaching summary. That is a lot of clicks. The clinical overview is nice but if you want to see the nursing summaries you must go into each visit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161824/Footprints-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.