---
title: "LGI Emergency Redirection Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LGI Emergency Redirection Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more."
source_url: "https://www.capterra.com/p/10029102/LGI-Emergency-Redirection/"
page_type: "product"
language: "en"
---

# 

 LGI Emergency Redirection Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

LGI Emergency Redirection

## What is LGI Emergency Redirection?

LGI Emergency Redirection is a cloud-based solution that helps hospital emergency department triage professionals identify patients with non-urgent conditions who can be safely redirected to partner clinics. The platform uses a medical algorithm to assess various common consultation reasons and contraindications. By redirecting appropriate patients, the system aims to reduce emergency department overcrowding and wait times while ensuring timely care and increased patient satisfaction. The solution helps teams streamline triage workflow through features, such as appointment scheduling, interactive maps, and paper referral documents.

## What is LGI Emergency Redirection used for?

[Patient Management](https://www.capterra.com/patient-management-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## LGI Emergency Redirection Overview

Updated September 2026

AI summary

LGI Emergency Redirection is a cloud and Windows-based solution for small and midsize organizations seeking to manage patient flow and case coordination in clinical care settings. Covering patient management and case management categories, it features admissions, intake, appointment scheduling, calendar and communication tools, plus EHR integration, supporting efficient routing and coordination of patient care across teams.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LGI Emergency Redirection

0.0

VS.

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (859)

Value For Money

0.0 (0)

Value For Money

4.5 (786)

Customer Service

0.0 (0)

Customer Service

4.7 (763)

## LGI Emergency Redirection alternatives

[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180899/Alleva/)

## FAQs about LGI Emergency Redirection

Overview

### What company size and specific industries is LGI Emergency Redirection built for?

LGI Emergency Redirection is designed for healthcare organizations of all sizes, including emergency departments, hospitals, healthcare facilities, partner clinics, and triage teams. It is built for providers that need support in emergency patient routing and redirection within clinical care settings.

Features and Usability

### What are the key features of LGI Emergency Redirection?

LGI Emergency Redirection includes patient intake, patient management, admissions management, and discharge management for care coordination. It also offers appointment management, scheduling, calendar management, alerts/notifications, SMS messaging, and reminders, plus case management, case notes, clinical assessment tool, level of care evaluation, reporting, role-based permissions, and EHR/EMR integration.

Getting Started and Support

### What training and onboarding options does LGI Emergency Redirection offer?

LGI Emergency Redirection provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided setup with a trainer, while documentation and videos give teams written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does LGI Emergency Redirection offer?

LGI Emergency Redirection provides Email/Help Desk, a Knowledge Base, and Phone Support. User feedback on support quality is not available in the catalog data, so no reliable claims can be made about response times, helpfulness, or common frustrations. Users should rely on the listed channels for assistance.

## Features

AI summary

Based on 1,461 Patient Case Management reviews

Capterra data shows that buyers of Patient Management software rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Appointment Management** (**61%**)
-   **Billing & Invoicing** (**56%**)

LGI Emergency Redirection supports **Appointment Management**. However, it does not include **HIPAA Compliant** or **Billing & Invoicing**. Instead, it offers other features that reviewers also rate as important, such as **Patient Scheduling** (**58%**) and **Calendar Management** (**52%**). These capabilities help teams coordinate visits, manage availability, and keep daily operations organized, allowing businesses to handle patient flow more efficiently.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Admissions Management

Handle the registration and admission process for existing and new students

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

Track and manage schedules and meetings via an integrated calendar

LGI Emergency Redirection 27 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Customizable Reports: Alter the layout and content of reports
- EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids
- Multi-Location: Manage and support multiple locations
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Real-Time Reporting: Active reporting of data and metrics
- Referral Management: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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