# UserJot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UserJot Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10029108/UserJot

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# 

 UserJot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

UserJot

## What is UserJot?

UserJot is a customer feedback management software tailored for SaaS companies. It centralizes feedback from channels such as email, Slack, and support tickets and more into one platform to streamline the management of user insights. Its voting and discussion features allow administrators to upvote and comment on ideas, helping teams identify and prioritize collaboration.

## What is UserJot used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UserJot

0.0

VS.

[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (10,408)

Value For Money

0.0 (0)

Value For Money

4.5 (6,450)

Customer Service

0.0 (0)

Customer Service

4.5 (5,757)

## UserJot alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

UserJot 14 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collect information from multiple sources

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Gauge satisfaction and receive information for improvement and success

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Version

Starter

$29.00

Flat Rate,Per Month

It includes:

-   Custom Domain
-   Custom Branding
-   Guest Posting
-   5 Feedback Boards
-   Private Boards
-   One Integration

Professional

$59.00

Flat Rate,Per Month

It includes:

-   Unlimited Boards
-   Advanced Search
-   Guest Posting
-   Single Sign-On
-   Unlimited Integrations
-   Unlimited Admin Roles

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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