---
title: "Ambiki Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Ambiki Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/10029143/Ambiki/"
page_type: "product"
language: "en"
---

# 

 Ambiki Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ambiki

## What is Ambiki?

Ambiki is a HIPAA compliant practice management software solution designed for speech-language pathologists, occupational therapists, and physical therapists. Ambiki's support team includes therapists and software engineers working together to continually provide solutions that address the needs of SLPs, OTs, and PTs. The all-in-one Ambiki platform is designed to meet the unique needs of pediatric therapists, practice owners, and their clients by streamlining workflows and elevating patient care with features like billing, scheduling, payroll, clinical documentation, teletherapy, therapy tools, and more. The optional Ambiki Tenalog® system provides AI-powered documentation that automatically generates detailed descriptions of sessions, in-depth SOAP notes, automated progress tracking, analysis of articulation errors, parent-friendly progress summaries, and session plan ideas, assisting therapists in delivering evidence-based treatment. Visit ambiki.com to schedule a demo.

## What is Ambiki used for?

[Speech Therapy](https://www.capterra.com/speech-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$59

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ambiki?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ambiki.com&name=Ambiki)

## Ambiki Overview

Updated August 2026

AI summary

Ambiki offers cloud-based medical practice management for small businesses, covering medical billing, appointment and patient records management, EMR/EHR, and telemedicine. It supports occupational, physical, and speech therapy, providing features like claims management, scheduling, patient portals, document management, and reporting. Optional tools include workflow automation, multi-location support, compliance management, and third-party integrations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ambiki

4.9 (14)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$59

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.5 (708)

Value For Money

4.8 (12)

Value For Money

4.2 (578)

Customer Service

4.6 (13)

Customer Service

4.3 (644)

## Ambiki alternatives

Highest Rated

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (205)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)

[4.1 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

[4.4 (79)](https://www.capterra.com/p/203711/TheraPlatform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203711/TheraPlatform/)

[View all alternatives](https://www.capterra.com/p/10029143/Ambiki/alternatives/)

## FAQs about Ambiki

Overview

### Which roles and teams benefit most from Ambiki?

Ambiki is most used by speech-language pathologists, occupational therapists, and pediatric physical therapists who need efficient documentation, therapy planning, and progress tracking. Private practice owners, CEOs, and administrative assistants benefit from streamlined scheduling, billing support, and operational oversight, helping clinical teams deliver care more consistently while reducing administrative workload.

Answer based on 14 reviews

Overview

### What company size and industries is Ambiki built for?

Ambiki is built for small pediatric SLP, OT, and PT practices, with 100% of reviewers from small businesses and 36% in Medical Practice. It also serves Health, Wellness and Fitness and Hospital and Health Care organizations, each at 29%, and is most commonly used for speech therapy.

Answer based on 14 reviews

Features and Usability

### What are the key features of Ambiki?

Ambiki offers practice management, EMR/EHR, and patient scheduling, along with appointment management, billing and invoicing, claims management, and revenue management. It also includes care plan management, progress notes, SOAP notes, telemedicine, client and patient portals, document management, reporting and analytics, and access controls.

Pricing

### How much does it cost and what fees or limitations are included?

Ambiki starts at $25 per user/month for the Limited Professional Plan, designed for part-time schedulers and small caseloads. The Professional Plan costs $59 per user/month. A free trial is available. Add-ons include Therapy Tools at $5, Teletherapy at $20, and Tenalog at $1 per session.

Integrations

### Which third-party tools and platforms does Ambiki integrate with?

Ambiki integrates with 4 third-party tools: Availity, Google Calendar, Stripe, and Twilio. These catalog integrations cover healthcare connectivity, scheduling, payments, and messaging, giving Ambiki links to core operational systems without requiring users to switch between separate platforms.

Getting Started and Support

### What training and onboarding options does Ambiki offer?

Ambiki provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup with a trainer, documentation offers written reference for key steps, and videos provide self-paced demonstrations of features and workflows.

Getting Started and Support

### What customer support options does Ambiki offer?

Ambiki provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct help requests plus self-service articles and community-style answers. No reviewer feedback about support quality is available, so user experience with response speed or helpfulness cannot be assessed.

## Features

AI summary

Based on 2,031 Medical Practice Management reviews

Capterra data shows that buyers of medical practice management software rank the following features as their top priorities:

-   **Patient Records Management** (**60%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Medical Billing** (**58%**)

Ambiki supports all three features reviewers consider most important: **Patient Records Management**, **Appointment Management**, and **Medical Billing**. Together, these capabilities help practices keep patient information organized, manage scheduling efficiently, and handle billing tasks accurately, allowing teams to deliver more consistent care and keep daily operations running smoothly.

Patient Records Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

SOAP notes

4.9 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Workflow Management

4.6 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Calendar Management

4.9 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Access Controls/Permissions

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Historical Reporting

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

Ambiki 86 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- Exercise Library: Database of frequently used, popular workout routines
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Occupational Therapists: Designed for the use of occupational therapists
- For Physical Therapy: Designed specifically for physical therapy practices
- For Speech Therapists: Designed for the use of speech therapists
- Forms Management: Store, manage and track all forms in a centralized location
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multi-Provider Practice: For practices with multiple providers
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Forms: Create new forms and/or use ready-made online form templates
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Records Management: Ability to record, store, update, and retrieve information
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Telemedicine Integration: Provide integration with third-party telehealth applications
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Video Conferencing: Connect with meeting participants remotely over video
- Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.9 (14)

4.9

Based on 14 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10029143/Ambiki/pricing/)

Professional Plan

$59.00

Per User,Per Month

It includes:

-   Organizational dashboards
-   Billing and payments
-   Payroll
-   Scheduling tools
-   Custom form builder
-   Clinical documentation
-   Patient portal
-   Onboarding support
-   AI powered tools

Limited Professional Plan

$25.00

Per User,Per Month

It includes:

-   Limited clinical documentation
-   Therapist billing and scheduling
-   Patient portal

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Availity](https://www.capterra.com/p/68854/Availity/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (13)

4.6

Based on 13 reviews

## User reviews

Overall rating

4.9

Based on 14 reviews

Filter by rating

5(13)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

Denise B.

speech-language pathologist

Hospital & Health Care

### "Ambiki Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

I highly recommend Ambiki to therapists looking to streamline their paperwork. The staff are kind, patient and responsive.

Pros

Very affordable for a solo practitioner practice. Ambiki is my 3rd EMR and their customer support team is the best of the best. Their responses are timely. The reps. are EXTREMELY attentive and responsive to requests. They are excellent about recommending a face to face support call if increased help is needed.

Cons

I don't love the dashboards. I feel those to need to be more user friendly. I also think more reports are needed for gross income from month to month and year to year.

Switched from

[ClinicSource](https://www.capterra.com/p/109730/ClinicSource/)

Clinic Source was more Expensive and customer support/service were subpar.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JW

Jessica W.

Speech language pathologist

Medical Practice

### "Grateful for Ambiki"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

From day one, I have had a wonderful experience with Ambiki. I was sold on demo day when all of my questions were answered and all of my checkboxes were checked on my EMR wishlist . Ambiki has always gone the extra mile to be helpful. They have also been very transparent and true to their word.

Pros

I love EVERYTHING about Ambiki! I have been with Ambiki for 2 years and the EMR continues to improve without huge spikes in the price. I love the support. Ambiki’s team is knowledgeable as well as compassionate. Billing and documentation are simple to complete. Ambiki is a life saver!!

Cons

I would love it if they had a mileage tracker somehow included as an add on feature. We are managing without it. However that would be awesome!

Alternatives considered

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

[EmbarkEMR](https://www.capterra.com/p/231969/EmbarkEMR/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Ambiki

Ambiki had all of the features that I needed to start and grow my speech therapy company. Ambiki took time to answer all the questions I had.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CB

Caitlin B.

Owner and Speech Therapist

Health, Wellness and Fitness

### "Fan of Ambiki!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 30, 2026

There is no perfect system, but I love all the features that Ambiki has to offer, and the features they will continue to add!

Pros

I love the customer support! It's easy to hop on a quick call with the team to solve problems in real time.

Cons

As Ambiki continues to develop and add new features, there are growing pains along the way. I feel that glitches tend to come up more often than I would like.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 31, 2026

Thank you so much for sharing this—we really appreciate it. It means a lot to hear that our support team has been easy to reach and helpful when things come up. You’re also absolutely right—any growing platform can have a few bumps along the way. That said, we have a team fully dedicated to continuously improving Ambiki, from fixing issues quickly to making sure new features roll out as smoothly as possible. Feedback like yours helps us get better, faster. We’re so glad you’re seeing the value in the platform and what’s ahead. Thanks for being part of the journey with us!

Alyssa E.

Occupational Therapist

Hospital & Health Care

### "Best EMR around!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2026

Pros

Ambiki's customer support is TOP NOTCH! As a one-woman practice doing it all, their billing system is streamlined to help make sure I'm not missing anything between the cracks. They are also consistently doing updates based on feedback from customers. I ran into an ERA issue caused by my old EMR and they worked diligently to help me get it resolved, which was a huge help when I'm busy seeing clients most of the week. I also LOVE the AI feature that provides a parent friendly summary of the sessions to the patient portal. The autoclaim processing to insurance and the auto monthly superbills has cut my admin time tremendously!

Cons

They don't (yet) have benefits and eligibility requests integrated, but I'm hopeful that this is coming in the future. I also wish that text reminders could be sent to more than one number per child (i.e. to both parents).

Switched from

[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)

Billing was a nightmare and the customer service took weeks to respond back at times.

Alternatives considered

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

Reasons for choosing Ambiki

Liked Ambiki better for the price and value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Taylor H.

Speech Language Pathologist

Health, Wellness and Fitness

### "Ambiki is AMAZING"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2026

Pros

Ambiki has exceeded every expectation I had when I made the switch. Before Ambiki, I felt completely overwhelmed and alone trying to manage billing, ERAs, EDI enrollments, and claim issues. It was stressful and time-consuming, and I constantly worried I was missing something. Since transitioning, that entire experience has changed. The support, especially from \[sensitive content hidden\] , has been extraordinary. \[sensitive content hidden\] has truly gone above and beyond the call of duty. He has personally called EDI and ERA enrollment phone numbers with me and on my behalf to help resolve issues. That level of hands-on advocacy is rare. Instead of sending instructions and leaving me to figure it out, he stepped in and actively helped move problems toward resolution. \[sensitive content hidden\] has been equally responsive, knowledgeable, and thorough. Every interaction has been professional, prompt, and solution-focused. The platform itself is clean and efficient, but the support alone is worth the service. I could not be happier with my decision to switch to Ambiki. It has removed an enormous amount of stress from my practice and given me confidence in my billing processes again.

Cons

I have no complaints about Ambiki. They have been absolutely wonderful! They have exceeded every expectation.

Switched from

[ClinicNote](https://www.capterra.com/p/28145/ClinicNote/)

ClinicNote did not allow for easy posting of insurance payments.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RM

Racheal M.

Owner

Medical Practice

### "Ready to Grow! Thank you AMBIKI!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2025

I wish I had found this software years ago. It would have solved so many problems from administrative, finances, and compliance. Just the communication alone w/ patients, and the capability to fax doctors and manage paperwork has changed my practice from a sinking ship to a thriving on top of business and shifted us to ready to grow!

Pros

As a private practice I knew I couldnt expand using my current software. To many admin problems BECAUSE of the software limitations. Insurance issues, compliance issues, HIPAA issues. It solves all of this plus helps w/ note taking. I no longer need a second app! AND TECH support is unbelievable. I can chat in 1 min or schedule a meeting!

Cons

The learning curve was a little steep. Short video's 1-2 min for each section would solve this easily.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

My practice was totally non-compliant and tracking was a nightmare (using a hand system) to supplement SP.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

Reasons for choosing Ambiki

It allowed me to start setting up immediately. No waiting a week to schedule a demo. I needed a solution and did not have time to waste hoping someone would get back to me to schedule.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AB

Ana B.

CEO of a Private Practice

Hospital & Health Care

### "Ambiki Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2025

Pros

The billing support is amazing! They are always going above and beyond as well as answering quickly.

Cons

This is a difficult question as the transition from my previous EMR to Ambiki has been seamless with everyone's help.

Switched from

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

The billing was a nightmare and there were no responses from the staff.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

GS

Gabby S.

Admin Asst.

Facilities Services

### "Ambiki is what you need!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 13, 2025

We are very impressed with Ambiki and its features. We are excited to see what the next few upgrades bring.

Pros

Everything is all in one and simple to use! We love that it is tailored to our needs and facility. Scheduling, billing, evaluations, and notes are completed quickly with the help of Ambiki.

Cons

No call in or chat support, only messages. It would be helpful in emergency situations to have a quick point of contact, but they are still developing new things for Ambiki... it is also a tad pricey.

Switched from

[TheraPlan](https://www.capterra.com/p/214004/TheraPlan/)

They did not have the all in one feature with billing

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

[WebPT](https://www.capterra.com/p/92920/WebPT/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Ambiki

Ambiki had everything we needed and the staff was welcoming

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RP

Reneida P.

Speech langauge pathtologist

Medical Practice

### "Review of Ambiki billing team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2025

Pros

they are so willing to help you at a moments notice! Very supportive. I really like how you can ask them anything!

Cons

there has not been anything negative so far. It has been a very positive experience so far. I am very grateful.

Switched from

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)

Very hard to reach people when you need help. It was very hard to get things fixed and get the support you need

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

ES

Emily S.

Speech-Language Pathologist

Medical Practice

### "User Friendly Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 10, 2025

Pros

Very user friendly. They are frequently updating the system. Also love the offline access feature. It's helpful if something knocks me off wifi.

Cons

I don't like that anyone can contribute goals to the goal bank. For example, an OT can submit speech goals.

Switched from

[ACE](https://www.capterra.com/p/91139/WebAR/)

Company designated the change. I was not involved in the decision.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Ryan C.

Prefer not to answer

Health, Wellness and Fitness

### "On Ambiki for >1 year"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 10, 2025

Pros

Working to hear our feedback and move the product forward. Team meets with us weekly to work through open items.

Cons

Since Ambiki is a newer software, there is still work to be done to add new features and functionality.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MB

Marissa B.

speech language pathologist

Medical Practice

### "SLP Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

July 9, 2025

Pros

i like that everything can be done in one place on Ambiki (attendance, session notes, billing, etc.)

Cons

i don’t like that i am unable to edit plans of care easily. i have to keep creating new plans of care even for something simple like a spelling error.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MD

Miracle D.

Pediatric Physical Therapist

Hospital & Health Care

### "Ambiki is a great EMR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 1, 2025

I’ve really enjoyed this EMR system especially because it helps with overall documentation and workflow

Pros

It’s pediatric oriented which makes documentation and teletherapy sessions such more valuable and helpful overall.

Cons

Some delays with support/help responses would be the least item at this particular time. Also some issues with updating emails for the patient portal and would love to have a clinical view of all that is in the patient portal

Switched from

[Fusion](https://www.capterra.com/p/158778/Fusion/)

[WebPT](https://www.capterra.com/p/92920/WebPT/)

[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/)

These systems were not pediatric user friendly

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reasons for choosing Ambiki

Ambiki had more of a pediatric presence which is what our company desires

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

DH

David H.

\-

Health, Wellness and Fitness

### "Best new EMR for Speech Therapy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2025

Great customer service! Product getting better every week. So different from big/old/expensive EMRs.

Pros

So much thought has been put into the features. It has clearly been built with speech therapy (and OT/PT) in mind!

Cons

As with any transition, it takes time to learn how to use Ambiki. Having our SLPs learn a new platform is annoying, but it was worth it.

Switched from

[ClinicSource](https://www.capterra.com/p/109730/ClinicSource/)

So many glitches. Cost. Lack of ANY customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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