# SMAX AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMAX AI Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more. Source: https://www.capterra.com/p/10029169/SMAX-AI/reviews --- # SMAX AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SMAX AI ## What is SMAX AI? Smax AI is an all-in-one sales engagement platform with AI-based live chat bot automation builder and built-in sales and marketing tools. The solution enables teams to turn conversations into customers by automating lead generation and sales processes through chatbots, AI agents, and no-code automation flows. It provides multi-channel live chat, full-time AI agents for customer support, re-marketing tools to re-engage website visitors, a web app chat widget, an automation flow builder to convert leads, and integration with marketing and social media apps. Smax AI aims to increase engagement, boost customer satisfaction, and drive sales growth for businesses. ## What is SMAX AI used for? [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMAX AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smax.ai/en/&name=SMAX AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMAX AI 0.0 VS. [4.5 (550)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (550) Value For Money 0.0 (0) Value For Money 4.3 (524) Customer Service 0.0 (0) Customer Service 4.4 (519) ## SMAX AI alternatives [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (24,123)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (33)](https://www.capterra.com/p/237184/Rolldog-Complete/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [elay](https://www.capterra.com/p/10004901/elay/) [4.8 (29)](https://www.capterra.com/p/10004901/elay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004901/elay/) ## FAQs about SMAX AI Overview ### What company size and specific industries is SMAX AI built for? SMAX AI is designed for businesses of all sizes, especially sales, marketing, and support teams in social and ecommerce selling, local service providers, and influencer-led businesses. It suits organizations that need tools for customer engagement and service across these sectors. Features and Usability ### What are the key features of SMAX AI? SMAX AI offers business process automation, workflow management, and communication management for operational tasks. It also includes calendar management, content management, and campaign management, plus sales-focused features such as lead generation, prospecting tools, sales pipeline management, performance management, and reporting/analytics. Pricing ### How much does it cost and what fees or limitations are included? SMAX AI starts at $25 per month for the Basic plan, with Mid-Tier at $49 and Growth at $89. A free version is available. Basic includes 2 GB storage, 2 workspace members, 3 channel connections, 20,000 send cards, and unlimited messages. Integrations ### Which third-party tools and platforms does SMAX AI integrate with? SMAX AI integrates with 10 third-party tools for marketing, data, ecommerce, and payments, including Brevo, Google Sheets, Mailchimp, Mailgun, Mailjet, SendGrid, Shopify, PayPal, Stripe, and Zapier. These catalog integrations cover email delivery, spreadsheet workflows, online store connections, and payment processing. Getting Started and Support ### What training and onboarding options does SMAX AI offer? SMAX AI provides documentation for training and onboarding. This written material supports self-paced reference for setup steps, feature explanations, and day-to-day use guidance. No other training formats are listed in the catalog data for SMAX AI. Getting Started and Support ### What customer support options does SMAX AI offer? SMAX AI provides email/help desk support, a FAQ/forum, and a knowledge base. Support information is organized for self-service and ticket-based help, with articles and forum guidance available for common questions. No reviewer feedback on support experience is available to describe response times or helpfulness. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving For Sales Teams/Organizations Caters to sales teams SMAX AI 12 features Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Caters to sales teams Manage the process of attracting and converting business prospects into leads Organize and manage the accomplishments and development of employees or performance of applications or systems Tools designed to streamline the process of lead generation and management for sales teams View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free $0.00 It includes: - 1 Channel Connected - 3000 Send Cards Monthly - 1000 Customers - Unlimited Messages Basic $25.00 Flat Rate,Per Month It includes: - 3 Channels Connected - 20000 Send Cards - 10000 Customers - Unlimited Messages Mid-Tier $49.00 Flat Rate,Per Month It includes: - 5 Channels Connected - 50000 Send Cards - 20000 Customers - Unlimited Messages Growth $89.00 Flat Rate,Per Month It includes: - 8 Channel Connection - 100000 Function Card Sent - 50000 Customers - Unlimited Messages ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.