# Ringly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ringly Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10029356/Ringly-io --- # Ringly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Ringly ## What is Ringly? Ringly is an AI phone support rep for Shopify brands. It answers common calls like order status, returns, and product questions using your website, help docs, product info, and store policies. When a call needs a human, Seth can transfer it or email your team for follow-up. Keep your current number, fit into your existing workflow, and review recordings and transcripts after every call. - Handles order status, returns, and product questions by phone - Uses your website, help docs, product info, and store policies - Transfers calls or emails your team when a human should step in - Works with your current number, helpdesk, and support workflows - Records every call with transcripts and insights for review ## What is Ringly used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ringly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ringly.io/&name=Ringly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ringly 0.0 VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Ringly alternatives [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/239947/UChat/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Ringly 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. A collection of customer information such as contact details, demographics, previous interactions, etc. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form Telephone system that allows users to connect internally as well as place and receive external phone calls A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Receive data and information in real time Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Allow customers/users to submit support queries and service requests Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Start $99.00 Flat Rate,Per Month It includes: - 1 free knowledge base - Chat & email help - Automate phone calls with Seth - 250 mins/mo (~125 calls), then $0.36/min Grow $349.00 Flat Rate,Per Month It includes: - Seth, the AI phone support rep - Knows products and policies - Looks up orders and handles returns - Escalates to your team if needed - Get recordings and insights - 1,000 mins/mo (~500 calls), then $0.19/min Scale $1,099 Per Month It includes: - Custom integrations - Premium technical help - Private Slack chat ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Aircall](https://www.capterra.com/p/184709/Aircall/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)