--- title: "Evolvoom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Evolvoom Software - reviews, pricing plans, popular comparisons to other Customer Retention products and more." source_url: "https://www.capterra.com/p/10029416/Evolvoom/" page_type: "product" language: "en" --- # Evolvoom Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Evolvoom ## What is Evolvoom? Evolvoom.io is a retention platform designed for small eCommerce and dropshipping businesses. It stands out for offering a built-in conversation-based AI that handles cart recovery, post-purchase engagement, and customer support. Unlike many retention tools, Evolvoom focuses on automating real conversations rather than sending traditional marketing messages. The platform includes prebuilt email and SMS automation and requires minimal setup. Pricing starts at $49/month, making it one of the more affordable options in the space, especially for stores with limited resources or smaller teams. ## What is Evolvoom used for? [Customer Retention](https://www.capterra.com/customer-retention-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Evolvoom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://evolvoom.io&name=Evolvoom) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Evolvoom 0.0 VS. [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (168) Value For Money 0.0 (0) Value For Money 4.9 (149) Customer Service 0.0 (0) Customer Service 5.0 (157) ## Evolvoom alternatives [4.9 (135)](https://www.capterra.com/p/190125/Custify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) Highest Rated [Stamp Me](https://www.capterra.com/p/131810/Stamp-Me/) [5.0 (24)](https://www.capterra.com/p/131810/Stamp-Me/#reviews) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131810/Stamp-Me/) ## FAQs about Evolvoom Overview ### What company size and specific industries is Evolvoom built for? Evolvoom is designed for small eCommerce teams that need help with cart recovery and post-purchase engagement. It is built for the retail and online commerce sector, especially smaller businesses looking for a retention tool focused on customer conversations after purchase. Features and Usability ### What are the key features of Evolvoom? Evolvoom offers campaign management, email campaign management, and campaign personalization for marketing execution, plus customer data management, customer profiles, and customer segmentation for audience targeting. It also includes A/B testing, workflow automation, engagement tracking, reporting and analytics, retention tracking, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Evolvoom starts at $25 per month for the Basic flat-rate plan, which includes 50+ Email & SMS Templates, API Integrations, Abandoned Cart Recovery Workflow, CRM, Conversation AI, Detailed Analytics & Reporting, Re-Engagement Workflows, and unlimited contacts. A free trial is available. Integrations ### Which third-party tools and platforms does Evolvoom integrate with? Evolvoom integrates with 10 third-party tools across advertising, email, shipping, commerce, and communications, including Google Ads, Mailgun, ShipStation, Shippo, Shopify, Slack, Stripe, TikTok, Twilio, and WooCommerce. These catalog integrations cover marketing, fulfillment, payments, and messaging connections. Getting Started and Support ### What training and onboarding options does Evolvoom offer? Evolvoom provides documentation and videos for training and onboarding. Documentation gives teams written reference material for setup and feature review, while videos offer visual guidance that users can follow at their own pace. Getting Started and Support ### What customer support options does Evolvoom offer? Evolvoom provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. These channels give users several ways to get help and find answers, but no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 106 Customer Retention reviews Capterra data shows that buyers of customer retention software rank the following features as their top priorities: - **A/B Testing** (**63%** of reviewers rated this feature as critical) - **Marketing Automation** (**75%**) - **Email Campaign Management** (**63%**) Evolvoom supports all three of the features reviewers rate most highly: **A/B Testing**, **Marketing Automation**, and **Email Campaign Management**. Together, these capabilities help businesses test campaign variations, automate customer outreach at the right time, and manage email programs more effectively, allowing teams to improve retention strategies and build stronger customer relationships. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customer Data Management Searchable repository of information about clients Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Customer Profiles Record customer information, purchase history, and other notes Customer Segmentation Process of dividing customers into groups based on common characteristics Evolvoom 16 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Customer Data Management: Searchable repository of information about clients - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retention Tracking: Measures the retention rate and satisfaction of customers. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10029416/Evolvoom/pricing/) Basic $25.00 Flat Rate,Per Month It includes: - CRM - Detailed Analytics & Reporting - Conversation AI - Abandoned Cart Recovery Workflow - Re-Engagement Workflows - 50+ Email & SMS Templates - Unlimited contacts - API Integrations ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Shippo](https://www.capterra.com/p/146146/Shippo/)[ TikTok](https://www.capterra.com/p/237591/TikTok/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.