# Evolvoom Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Evolvoom Software - reviews, pricing plans, popular comparisons to other Customer Retention products and more. Source: https://www.capterra.com/p/10029416/Evolvoom --- # Evolvoom Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Evolvoom ## What is Evolvoom? Evolvoom.io is a retention platform designed for small eCommerce and dropshipping businesses. It stands out for offering a built-in conversation-based AI that handles cart recovery, post-purchase engagement, and customer support. Unlike many retention tools, Evolvoom focuses on automating real conversations rather than sending traditional marketing messages. The platform includes prebuilt email and SMS automation and requires minimal setup. Pricing starts at $49/month, making it one of the more affordable options in the space, especially for stores with limited resources or smaller teams. ## What is Evolvoom used for? [Customer Retention](https://www.capterra.com/customer-retention-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Evolvoom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://evolvoom.io&name=Evolvoom) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Evolvoom 0.0 VS. [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (168) Value For Money 0.0 (0) Value For Money 4.9 (149) Customer Service 0.0 (0) Customer Service 5.0 (157) ## Evolvoom alternatives Highest Rated [4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (16)](https://www.capterra.com/p/148284/BlueConic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) ## FAQs about Evolvoom Overview ### What company size and specific industries is Evolvoom built for? Evolvoom is designed for small eCommerce teams that need a retention tool for cart recovery and post-purchase engagement. It is built for the eCommerce sector, especially teams that want conversation-based AI to support customer follow-up and sales recovery. Features and Usability ### What are the key features of Evolvoom? Evolvoom offers campaign management, email campaign management, and A/B testing for marketing execution, plus customer segmentation, customer profiles, and customer data management for audience targeting. It also includes personalization, customer engagement, engagement tracking, reporting/analytics, workflow automation, performance metrics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Evolvoom starts at $25 per month for the Basic plan, a flat-rate option for automating customer retention and marketing. It includes 50+ Email & SMS Templates, API Integrations, Abandoned Cart Recovery Workflow, CRM, Conversation AI, Detailed Analytics & Reporting, Re-Engagement Workflows, and unlimited contacts. A free trial is available. Integrations ### Which third-party tools and platforms does Evolvoom integrate with? Evolvoom integrates with 10 third-party tools across advertising, commerce, messaging, and payments. Key integrations include Google Ads, TikTok, Shopify, WooCommerce, ShipStation, Shippo, Slack, Mailgun, Twilio, and Stripe. Getting Started and Support ### What training and onboarding options does Evolvoom offer? Evolvoom provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace for basic learning and ongoing support. Getting Started and Support ### What customer support options does Evolvoom offer? Evolvoom provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Support experience details are not available from reviewer feedback, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customer Data Management Searchable repository of information about clients Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Customer Profiles Record customer information, purchase history, and other notes Customer Segmentation Process of dividing customers into groups based on common characteristics Evolvoom 16 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Searchable repository of information about clients Initiate interactions with customers by proactively starting conversations or providing informational content Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Plan, execute, and analyze email marketing campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Automate workflows and trigger campaigns based on customer actions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences View and track pertinent metrics to find patterns and gain insights from data Measures the retention rate and satisfaction of customers. Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks ## Pricing Free Trial Basic $25.00 Flat Rate,Per Month It includes: - CRM - Detailed Analytics & Reporting - Conversation AI - Abandoned Cart Recovery Workflow - Re-Engagement Workflows - 50+ Email & SMS Templates - Unlimited contacts - API Integrations ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Shippo](https://www.capterra.com/p/146146/Shippo/)[ TikTok](https://www.capterra.com/p/237591/TikTok/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.