# ProsperityEHR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProsperityEHR Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more.

Source: https://www.capterra.com/p/10029417/ProsperityEHR

---

# 

 ProsperityEHR Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProsperityEHR

## What is ProsperityEHR?

ProsperityEHR is a modern, end-to-end behavioral health EHR software platform engineered in partnership with behavioral health practices spanning the 30 year history of the company. It's designed to harmonize provider usability and compliance, simplifying documentation, streamlining operations, and enhancing reimbursement for mental health practices. Its user-friendly interface allows providers to focus on connecting with patients. The platform offers integrated clinical tools like Zoom telehealth, intuitive patient charts, flexible visit note templates, and intelligent treatment planning. Integrated medication management and e-prescribing, powered by DrFirst, ensure efficient medication handling. ProsperityEHR includes flexible, automated task creation and customizable analytics dashboards to manage workflows and gain insights. Its flexibility allows customization for diverse practice types: from psychotherapy clinics, IOP programs, SUD treatment centers, to psychiatric groups.

## What is ProsperityEHR used for?

[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProsperityEHR

4.3 (21)

VS.

[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

Contact vendor

Starting Price

$49.95

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (21)

Ease Of Use

4.6 (526)

Value For Money

4.3 (17)

Value For Money

4.7 (407)

Customer Service

4.3 (18)

Customer Service

4.9 (481)

## ProsperityEHR alternatives

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$58.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10029417/ProsperityEHR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Portal

4.4 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Online portal where patients can access information such as health records, treatment plants, etc.

EMR/EHR

4.4 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Charting

4.5 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Therapy Notes

4.4 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Tools to help therapists document, record, and recall patient encounters

Electronic Signature

4.5 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Digitally sign online documents

Reporting & Statistics

4.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

ProsperityEHR 56 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

For mental health professionals providing therapy to multiple patients at the same time

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

For mental health professionals that specialize in substance abuse therapy/programs

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage updates to member's immunization records and track individual allergies

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Receive lab results electronically

Manage billing and payments for a healthcare provider

Alerts/warnings for potential allergies or interactions triggered by medications

Find and verify prescription medications by color, shape or imprint

Administer and track medication inventory, schedules, dosage, and side-effects

Manage and support multiple locations

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Create, manage and track all task activities and progression

Meet with patients remotely

Provide integration with third-party telehealth applications

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.1 (21)

4.1

Based on 21 reviews

## Pricing

Value for money

4.3 (17)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (17)

4.3

Based on 17 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (18)

4.3

Based on 18 reviews

## User reviews

Overall rating

4.3

Based on 21 reviews

Filter by rating

5(10)

4(9)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

EM

Elizabeth M.

Administrative Assistant

Mental Health Care

### "Best System to use for Scheduling Appointments "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2025

overall, the experience I've had with using Prosperity has been very easy to schedule clients look at balances

Pros

what i liked about using prosperity is that its very easy to use and i like it very much i like using this system then the others

Cons

the least thing i liked about using prosperity is that we can't add another email address to the account to send consent forms for the other parent to sign

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Connie G.

Medical Records and office administrative

Mental Health Care

### "Easy prompt access medical records system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 20, 2025

Pretty easy self explanatory I really appreciate seeing the diagnosis list up front without having to

Pros

That I can print many notes at once instead having to print one at a time like the previous system we used

Cons

that when the notes i print out are not in chronological order and we cant send forms for clients to fill out with out them accepting an invite

Switched from

[TheraManager DocuTrac](https://www.capterra.com/p/64369/TheraManager-DocuTrac/)

Our business switched it over to Prosperity for efficiency and effectiveness in our work environment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Janae C.

Psych NP

Mental Health Care

### "Pretty ok so far, going in the right direction"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 26, 2025

Pretty good, some big bugs to still figure out but going in the right direction, the diagnosis not showing up in Dr First is a big one

Pros

Ease of inputing patient self questionaire's into templates (the one's we email to them in advance).

Cons

\-I hate the whole alcohol eval section, most of it is over the top and all I need or want is a blank line to write in the info (which it is missing) - I hate that it sends providers docs to review that the patients fill out, and I have to "review" the to get it off my task bar... no one looks at these before the visit with the patient, there needs to be a way to opt out of doc review - No shows, why is it manadatory to put the reason they no showed? they no showed, how the heck am I supposed to know how why they didn't show??? it makes no sense - I need a med management note that is non billable, that I can add info to and it adds it to the running Historical med note - If patient cancel or reschedule an appt, it should not show up on my appt page like I am supposed to see them, I don't want to see the appt on my timeline at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Marelis M.

Lmft

Mental Health Care

### "Smooth transition"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

May 22, 2025

The process of switching to prosperity was a smooth transition and the platform is easy to use. There has been great support from the company in the transition.

Pros

Organized and easy to use. I love that I can recreate previous note to save time. There’s a section to add minor updates if current note.

Cons

Writing Prompts in the note are separate individual sections instead of one open layout to include info together.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mary R.

Administrative Assistant

Mental Health Care

### "Prosperity EHR review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

Overall, It has been a very positive experience using Prosperity EHR. Once imputed, clients and patients information is easy to access and view .If, for some reason the client has questions about documents, we can tell them which docs we have or have not received.

Pros

That it was an easy transition for the previous EHR and extremely user friendly. It also seems that the potential clients, patients, and current patients and clients are having an easier time filling out, and returning necessary paperwork.

Cons

The limited amount of time that the EHR is open after you have logged in with with your email address and password is not sufficient. It can be very frustrating for those of us that are on phone calls, taking information, attending to clients, and answering information to have to input email and password again and again so that we can access the EHR.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Andrea S.

LMFT

Mental Health Care

### "Great option for EHR"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 20, 2025

This EHR has been really easy to use and I would recommend it. Overall it is a great user friendly platform that makes billing easy.

Pros

I love how ProsperityEHR can pre-populate previous notes. It makes writing notes much faster. I appreciate how user friendly it is.

Cons

I would like if I could make my own custom saved phrases. I would also like to be able to edit some of the templates because I like to include some additional questions in my intakes. There are also are a few glitches in the time frames you can choose (like the frequency of substance use or appt returns)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Colette H.

Therapist

Mental Health Care

### "User Friendly "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 16, 2025

Overall my experience has been good. There was an easy transition from the previous EHR to Prosperity.

Pros

It’s a user friendly system that allows for easy navigation through the tabs. I like the built in interventions. It makes the task of completing progress notes much faster.

Cons

I haven’t actually had any problems with Prosperity as of yet to speak on the cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZP

Zynia P.

Receptionist

Mental Health Care

### "PROSPERITY"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

Great! super easy to learn and makes it easier for admin to schedule new patients.

Pros

I liked how we were able to send over all documents and go paperless! Makes scheduling easier

Cons

The EHR logging us out after 10 mins wish it was at least an hour especially when it's busy and we have to keep signing back in

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sarah H.

Office Manager

Mental Health Care

### "Seamless EHR system! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2025

Overall I am enjoying this system as an admin who is constantly registering and sending paperwork to patients. I have heard nothing but great feedback with patients as well.

Pros

The simplicity of the patient portal and how seamless it is for admin staff.

Cons

Not having the ability to add multiple profiles when it comes to minors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Christina B.

Licensed Therapist

Mental Health Care

### "Smooth Transition to ProsperityEMR"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 15, 2025

Overall, the experience has been good. While there are some clunky parts, the team has been committed to fixing them in the quickest way possible.

Pros

ProsperityEHR has been a smooth transition for the facility I work for. It has great features to guide note writing. The templates help organize note taking. It is user friendly with an easy to use interface.

Cons

Sometimes the templates are clunky and ask for the same information more than once. Since it is still developing there are some bugs or things that don’t work in the ideal way. However, the team has been responsive to finding quick solutions to these problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Justine S.

MFT

Mental Health Care

### "simplicity in an EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 14, 2025

simple, practical, enjoyable as an EHR system

Pros

the notes are easy to manage and complete

Cons

logging in can take 2-3x of inputting your information before actually being able to log in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Heidi S.

Mental Health Therapist

Mental Health Care

### "ProsperityEHR Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

May 14, 2025

It has been decent, still adjusting to the changes but I do like that the previous note can be copied.

Pros

I like the to-do list that lets you see what's missing and keeps me on track!

Cons

I do not like the note format, the inability to delete things easily, or the difficulty of navigating our caseload information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Richard T.

Psychiatric Mental Health Nurse Practitioner

Hospital & Health Care

### "Best EHR System I’ve used so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

Easy to use, convenient, user friendly, and makes for a great charting experience, feels fluid and fast

Pros

It’s convenience and easy access, it makes to easy utilize assessment tools right on the EHR for client visits

Cons

Honestly, nothing yet, but if I had to choose something it would probably be that

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jesse A.

Psychotherapist LMFT, MedFt

Mental Health Care

### "Clear View Behavioral Services "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

May 9, 2025

My overall experience with this product is: Efficient, effective, reliable.

Pros

Ease of use, efficiency, copy forward from previous session, look and feel of the product is clean.

Cons

Only that the diagnosis could be more thorough and that the EPDS was loaded as a screening tool

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VT

Vincent T.

Therapist

Mental Health Care

### "Not satisfied"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 9, 2025

I like the calendar feature, scheduling appointments, etc, but not the note writing part. I do not recommend this platform because of that.

Pros

I like the calendar feature because it makes scheduling, checking in patients, checking the patient dashboard, and canceling patients streamlined.

Cons

\-I do not like the new way of writing notes. It has too many text fields. I wish it had one space to write a note. Notes take me much longer than they used to. The copy from the preceding note feature rarely copies from my last note and copies from several notes back, which throws me off track. You should offer a blank note template for those who do not want all those text boxes. Overall I do not like it. I do not like that the treatment plan is different from the intake assessment. I liked the way it was before, where we had a little mini treatment plan at the end of it without having to do it somewhere else and cause of that I don't even use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shoni T.

Psychiatric Nurse Practitioner

Hospital & Health Care

### "Prosperity Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

May 8, 2025

Pros

It is a much easier platform to naviagte in comparison to the previous EHR we were using.

Cons

It would helpful to be able to save personal phrases or smartphases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

lauren l.

admin

Mental Health Care

### "Prosperity EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

My over all experience using Prosperity EHR is positive. I'll recommend this program to any future business owner.

Pros

Using Prosperity EHR was such a success for our company. It was a very easy transition from the previous EHR that we were using.

Cons

What I don't enjoy much about this program is that it logs me out of the EHR side way too fast. It keeps me logged in for 3 minutes max. Also It makes me log in twice then I'm able to proceed in my work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CO

Christa O.

Therapist

Mental Health Care

### "Great program for clinicians "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 8, 2025

The YouTube videos and giving instruction for use or concise and helpful. I no longer avoid getting my done because it’s so easy to do now.

Pros

The programs I’ve used in the past have not been user-friendly and this one is. I like being able to chart and then quickly schedule my own client It was super easy to learn, and I like that you can save phrases and use drop down boxes.

Cons

There’s no “cons” for me but I did notice some bugs in the program that were worked out eventually.

Switched from

[Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/)

I believe the clinic switched on account of making it easy to bill and Complete client notes electronically.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Karla B.

Therapist

Mental Health Care

### "New to EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

May 8, 2025

Easy and quick. I dont like technology so it means a lot when i can understand it

Pros

Easy, quick, and meets documentation requirements. It also lets me know if im missing something or good to go

Cons

Everything has been smooth but i havent tried all it has to offer. Looking forward to

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jessica R.

Clinical Director

Mental Health Care

### "Modern and Efficient Documentation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 8, 2025

Overall, we are very pleased with the new system! The exports tab is fantastic and made things very easy for my medical records staff.

Pros

Documentation is quick and efficient. The patient portal is also super easy for clients to use and has improved workflows for the administrative support staff.

Cons

The supervisor/supervisee system seems to take longer than normal. We are waiting for some new features to come out, including telehealth within the platform and group notes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Sheila T.

Clinic Admin, IT

Mental Health Care

### "Clinic Admin/IT "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

Our experience has been nothing short of amazing with Prosperity EHR. We absolutely love the dedication of the entire team (\[sensitive content hidden\]) when we had suggestions and/or concerns on the functionality of the system. It was really instrumental for a successful Go-Live and we've felt really supported through every step of the process in using Prosperity EHR software.

Pros

This product is very intuitive and has helped increase revenue, productivity, and administrative tasking. The support from the Prosperity EHR team has been amazing from the very beginning!!! Our Go-Live was really smooth and we greatly appreciated the patience the team has had with all of our questions and concerns.

Cons

Some of the glitches that we've found since Go-Live. The support team has focused on what we consider our priority issues and has been working diligently to find a resolution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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