# Gem Team Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gem Team Software - reviews, pricing plans, popular comparisons to other Team Communication products and more. Source: https://www.capterra.com/p/10029434/Gem-Team --- # Gem Team Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gem Team ## What is Gem Team? Cloud-based corporate messenger and team communication software that helps consolidate communications, connect people, and enable collaboration across organizations. It offers end-to-end encryption, multi-factor authentication, seamless integration with external corporate storage, centralized access controls, a unified workspace across web, iOS and Android platforms, and more. ## What is Gem Team used for? [Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gem Team?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gem.team/&name=Gem Team) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gem Team 5.0 (1) VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.6 (11,056) Value For Money 3.0 (1) Value For Money 4.5 (6,785) Customer Service 3.0 (1) Customer Service 4.4 (6,538) ## Gem Team alternatives [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about Gem Team Features and Usability ### What are the key features of Gem Team? Gem Team offers real-time chat, video conferencing, audio calls, and meeting management for team communication. It also includes file sharing, contact management, alerts/notifications, collaboration tools, and mobile access to support messaging, document exchange, and contact coordination across devices. Getting Started and Support ### What training and onboarding options does Gem Team offer? Gem Team provides live online training sessions to help teams get started. These sessions support guided setup and feature walkthroughs with an instructor, giving users a direct way to learn the product and ask questions during training. Getting Started and Support ### What customer support options does Gem Team offer? Gem Team offers Email/Help Desk and Phone Support. No reviewer feedback is available about response times, helpfulness, or common support issues, so support quality cannot be assessed from user sentiment. The listed channels are the only documented ways to contact support in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audio Calls 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to make voice calls within the system Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Meeting Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Real-Time Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Video Conferencing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Gem Team 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Ability to make voice calls within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage, organize, and store contact information Public or private sharing of digital files such as documents, audio/video, images, and more Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Engage in direct, instant messaging with customers, users, etc. Connect with meeting participants remotely over video Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Value for money 3.0 (1) 3.0 Based on 1 reviews ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ravaka A. Law Accounting ### "Mobile app so fast I thought I butt-dialed it" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 9, 2025 Opens in like 0.4 seconds on my Pixel 8. Push notifications actually arrive before the person finishes typing. Dark mode is pure black, saves my battery and my soul. Pros The support team is extremely responsive and friendly. Whenever I had a question, they replied quickly with clear and helpful answers. It really feels like they care about the users Cons Everything has been good so far. If I had to mention something, maybe more detailed onboarding resources would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.