# DialHawk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DialHawk Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/10029506/DialHawk --- # DialHawk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DialHawk ## What is DialHawk? DialHawk is known for its user-friendly interface and robust call tracking capabilities. Key features include: Dynamic Number Swapping: Automatically changes phone numbers on your website based on referral sources, enabling precise tracking of marketing channels. Call Recording and Whisper Feature: Record calls for quality assurance and play a brief message to recipients, indicating the call's origin—a valuable tool for agencies. Automated Reporting and Invoicing: Generate and share detailed call reports, and automate client invoicing through integrations with PayPal or Stripe. Quick Call Forms: Convert form submissions into immediate phone calls, ensuring prompt lead follow-up. Spam Protection: Built-in features to block unwanted calls and maintain line quality. These features make DialHawk a preferred choice for agencies seeking efficient call tracking and lead management solutions. ## What is DialHawk used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Call Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Call Tracking / 2026 Do you work for DialHawk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dialhawk.com&name=DialHawk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DialHawk 4.9 (14) VS. [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $27 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (14) Ease Of Use 4.3 (560) Value For Money 4.9 (14) Value For Money 4.1 (457) Customer Service 4.9 (14) Customer Service 4.0 (459) ## DialHawk alternatives [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (326)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10029506/DialHawk/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Reporting 4.6 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Track and report on all incoming and outgoing calls Call Whispering 4.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Activity Dashboard 4.5 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Lead Management 4.9 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Multi-Campaign 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Manage multiple campaigns in one system Voice Mail 4.7 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages DialHawk 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Alter the layout and content of reports Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Manage multiple campaigns in one system Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.8 (14) 4.8 Based on 14 reviews ## Pricing Value for money 4.9 (14) Unlimited Plan $59.00 Flat Rate,Per Month It includes: - Create unlimited campaigns & phone numbers - Complete training on how to use DialHawk - VIP support if you need help configuring the software - Worldwide Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WS William S. Director Marketing and Advertising ### "Best value call tracking software purpose built for lead generation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 Great call tracking product purpose built for lead generation agencies. Excellent value for money especially at scale. Couldn't find anything else on the market that came close to Dialhawk in terms of value at scale. Pros I scoured the market and tried many different call tracking software prior to finding about Dialhawk. Dialhawk is the best value call tracking software for lead generation agencies out there that I've come across plus it has some great features like the form submission to phone call feature that is a massive value add for clients Cons Very few complaints. Dialhawk is fantastic. It would be sweet if they integrated form submissions into their call tracking report so that all leads collected would appear in the same location. this would make it easier to show the value of the service we provide to clients Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) Dialhawk was way cheaper at scale. Since I saw myself in the business long term I made the switch even though at the time Callrail was still cheaper as I was just starting out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Manolo M. Freelancer Real Estate ### "Dialhawk is the best there is!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 DialHawk is a game-changer! Its user-friendly interface and powerful features have streamlined my workflow, saving me time and boosting productivity. Highly recommend! Pros I liked DialHawk's intuitive interface and robust features that simplified my workflow, saving time and increasing productivity. Cons I'm still exploring DialHawk's features, but one area that might benefit from improvement is the learning curve for some of its advanced functionalities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeffrey V. Owner Marketing and Advertising ### "My lifesaver for tracking my leads for my clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2025 Honestly didn’t expect much but it’s been solid af. It tracks all my biz calls, lets me see what's workin, and even records convos which helps a ton for training. I’ve tried other call tools before but this one feels built more for small biz owners like me. Solid tool \[sensitive content hidden\] ! Pros Tbh the best part is def how easy it was to setup call tracking. I’m not super techy but even I got it runnin quick. Being able to see which calls came from which ads or keywords was a gamechanger. No more guessin where leads came from. Also the missed call alerts?saved me a few deals for real. Cons At first it took me a min to figure out some of the routing stuff. Felt a little confusing til I reached out to support. They helped fast though, so no big deal. Would be cool if the mobile version (via safarai) was a lil smoother but it still gets the job done. Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) dialhawk is cheaper, it's reporting is quicker. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IE Ian E. owner Internet ### "Great Service Highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2025 Pros Great Service call tracking and campaign management is very easy and the pricing is great Cons be nice to have a feature to add managers and tracking form submissions Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) Callrail was too expensive and was not worth the price. It did have all the features, but could not justify the price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gerald B. President Marketing and Advertising ### "DailHawk is the perfect tool for its defined purpose." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 Overall, the support is excellent. The functionality is perfect for its intended purpose. The resulting invoice and report that is generated is ideal for justifying the billing, and the saved conversations of calls also make it provable as a justification for the billing amount to the client. Pros I like the call tracking and invoicing functions for their directness and simplicity once set up properly. It is the perfect tool for its purpose. It is the best of several that I have tried in the past. It has a depth of features not immediately apparent to new users but very much appreciated once I dived deep into the inferred features that it also possesses. Cons I wish the training included step-by-step instructions in print instead of video training that assumes familiarity with the topics and options. The video training is excellent, but it moves too quickly through some topics that are apparent to the founder but not to newbies like me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Marvin D. Owner Marketing and Advertising ### "New Clients and Never Spoke To Any Of Them!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2025 Using DialHawk makes client acquisition easy. We generate a lead and when they dial the number it is automatically forward to the prospect. When the prospect connects with who we are sending them to speak with a message is played before they connect letting them know they are receiving a lead generated by my business. After a few of these calls even if we just send an email to those we shared the leads with they almost always want to continue and are willing to pay us for this service. Pros Using DialHawk is easily navigated to learn. More important is once setup it's a forget about it software. Cons I am not a fan of Twilio and prefer Plivo so I wish I could have integrated with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RN Ronnie N. Entrepreneur Internet ### "Dial Hawk Is The Best Software for Lead Generation Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 I've been using Dial Hawk for almost 4 years now and honestly, I don't know how I'd run my business without it. I do lead generation, so having call recordings and good monthly tracking is super important—and this software makes it all easy. I've tried other tools before, but they always came up short. Dial Hawk lets me send reports to clients quickly and without the hassle and invoicing is a breeze with all the call details included. It's super easy to learn too—took me just a few minutes to get the hang of it. Thanks to Dial Hawk, I’ve made thousands. Highly recommend! Pros Dial Hawk is incredibly user-friendly and makes it super easy to navigate through and access past call recordings. I love how simple it is to find and listen to what you need and you can add notes to every recorded call for reference. Another great feature is the ability to send out invoices—everything looks clean and professional, which really makes a great impression on customers. Cons The least thing I didn't like about Dial Hawk is that it doesn't allow you to receive text messages from a customer using the Twillio provided number. Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) It was hard to navigate these softwares and they were charging too much per month to use especially Call Rail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Richard W. Owner Internet ### "Dianhaw has made my business much more manageable. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 Dialhawk has made it easy to manage my pay per call as well as my digital agency. Pros Easy to use and great support whenever it is necessary. Very simple to set upand use. Cons I don't think there is anything about Dialhawk that I don't like. It is very simple to use and administrate. Switched from [ConnectPointz](https://www.capterra.com/p/181545/ConnectPointz/) Dialhawk was affordable and was highly recommended. The capabilites were well explained and filled my needs perfectly. . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tammy B. CEO Marketing and Advertising ### "Great app for call tracking!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 9, 2025 Easy to understand and set up. I recommend it for businesses that need call tracking on a regular basis. Pros DialHawk is a simple to use app to track calls. It made it easy to create reports and follow up with prospects. Cons It could not justify the cost to keep it running. I did not use it often due to the nature of my business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jerome B. Owner Marketing and Advertising ### "Good overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2025 I enjoyed it. It helped me do what i was doing in my business. Pros Worked well as intended. Easy to set up and utilize for what i neefed. Cons None for the time i used it. It performed as intended for the time i used it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Doug P. Owner Marketing and Advertising ### "DialHawk Rocks!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2025 Overall, DialHawk is a must have for all lead geners and small businesses looking to track their advertising. Pros DialHawk is awesome. Cheapest and easiest way out there to track calls and do lead generation. Running ads and marketing without tracking is senseless. Cons I'm pretty hard pressed to find anything wrong with DialHawk other than having to pay for it. Can't have everything I guess. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BJ Belal J. Manager Marketing and Advertising ### "Great Software Little Expensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 May 7, 2025 Great I love the software and support plus training . It does get updated . It's a solid program Pros Easy set up I did it with Twilio . Built by American software engineers . You must try Cons It's expensive in comparison with its competitors. Don't buy via website as it's more expensive,but via \[sensitive content hidden\] YouTube channel where he mentions Dial Hawk Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Alan B. CEO Marketing and Advertising ### "DialHawk is the best product ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 Excellent Pros Easy to setup, makes it easy to respond to customers Cons nothing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Brian F. Owner Operator Marketing and Advertising ### "Simple Flat Rate Call Tracking Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 Allows me to quickly & easily set up tracking numbers for existing & new customers without having any phone numbers locked into a third party platform (outside of Twilio). Pros Flat rate platform that allows the use of a connected Twilio account with no mark up on numbers & usage (Twilio charges only). Support is very responsive to bug reports & feature requests. Cons A few reporting & notification issues over the years. Some have now been updated & some are related to limitations with the Twilio platform. Switched from [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) Flat rate pricing was the reason, simple to scale. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)