# RoundVoIP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RoundVoIP Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/10029517/RoundVoIP --- # RoundVoIP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) RoundVoIP ## What is RoundVoIP? RoundVoip is a cloud-based business phone system offered by Roundesk. The VoIP solution provides companies with telephony features like call routing, call recording, interactive voice response (IVR), real-time dashboards, and call statistics. RoundVoip aims to simplify business communications by integrating with CRM platforms while reducing costs. ## What is RoundVoIP used for? [VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RoundVoIP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://roundesk.com&name=RoundVoIP) ## FAQs about RoundVoIP Features and Usability ### What are the key features of RoundVoIP? RoundVoIP offers CRM and IVR as core features, along with call routing, call transfer, call screening, and call conferencing for handling inbound and outbound calls. It also includes call monitoring, call recording, call tracking, voice mail, activity dashboards, activity tracking, computer telephony integration, online voice transmission, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? RoundVoIP starts at €15 per user per month on the Professional plan, which includes HD Video Conferencing, premium quality calls to different destinations, supervision, and real-time statistics and reporting. A free trial is available. No additional fees or pricing limitations are listed in the provided plan data. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does RoundVoIP offer? RoundVoIP provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response times, helpfulness, or common frustrations cannot be stated. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria RoundVoIP 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Facilitate virtual conferences that connect multiple people remotely Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Computer-telephony integration is the use of computers to manage telephone calls Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Transmit voice and other information digitally Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Professional €15.00 Per User,Per Month It includes: - Premium Quality Calls to Different Destinations - Supervision, Real-time Statistics & Reporting - HD Video Conferencing Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.