--- title: "RoundVoIP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RoundVoIP Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/10029517/RoundVoIP/" page_type: "product" language: "en" --- # RoundVoIP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) RoundVoIP ## What is RoundVoIP? RoundVoip is a cloud-based business phone system offered by Roundesk. The VoIP solution provides companies with telephony features like call routing, call recording, interactive voice response (IVR), real-time dashboards, and call statistics. RoundVoip aims to simplify business communications by integrating with CRM platforms while reducing costs. ## What is RoundVoIP used for? [VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RoundVoIP?[Manage this product listing](https://www.g2.com/products/roundesk/claim_requests/new?auto=true) ## FAQs about RoundVoIP Features and Usability ### What are the key features of RoundVoIP? RoundVoIP offers CRM, IVR, and VoIP as core features, along with call routing, call screening, call transfer, and call conferencing for handling communications. It also includes call monitoring, call recording, call tracking, activity dashboard, activity tracking, computer telephony integration, third-party integrations, and voice mail. Pricing ### How much does it cost and what fees or limitations are included? RoundVoIP starts at €15 per user per month for the Professional plan, which includes HD Video Conferencing, premium quality calls to different destinations, supervision, and real-time statistics and reporting. A free trial is available, but no additional fees or pricing limitations are listed. Getting Started and Support ### What customer support options does RoundVoIP offer? RoundVoIP provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Support details are limited to these channels, so users can contact the company or search self-service resources through the listed options. ## Features AI summary Based on 2,539 VoIP reviews Capterra data shows that buyers of VoIP software rank the following features as their top priorities: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) RoundVoIP includes **Online Voice Transmission**. However, it does not offer **VoIP Connection** or **Screen Sharing**. With **Online Voice Transmission**, teams can handle voice communication over the internet as part of day-to-day operations, helping businesses maintain direct conversations with customers and coworkers while supporting faster coordination across distributed teams. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria RoundVoIP 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Online Voice Transmission: Transmit voice and other information digitally - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10029517/RoundVoIP/pricing/) Professional €15.00 Per User,Per Month It includes: - Premium Quality Calls to Different Destinations - Supervision, Real-time Statistics & Reporting - HD Video Conferencing Custon Custom Quote Available. It includes: - Personalized Support - Support for Specific Developments Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.