--- title: "Voizee Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voizee Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more." source_url: "https://www.capterra.com/p/10029527/Voizee/" page_type: "product" language: "en" --- # Voizee Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voizee ## What is Voizee? Voizee is a cloud-based and AI-enabled SMS marketing and business texting and calling platform that streamlines sales communications. Key features include mass SMS, two-way SMS, live chat, website widgets, and call tracking to boost engagement and close deals. It provides a virtual phone system, call flows, IVR, and call forwarding, along with a conversation widget for voice, live chat, two-way texting, video, and social messaging, and a shared inbox to centralize communications. ## What is Voizee used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voizee?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://voizee.com&name=Voizee) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voizee 4.7 (3) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (16,436) Value For Money 5.0 (3) Value For Money 4.6 (11,493) Customer Service 5.0 (3) Customer Service 4.7 (10,707) ## Voizee alternatives [4.6 (182)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,436)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,062)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,432)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) ## FAQs about Voizee Overview ### What company size and specific industries is Voizee built for? Voizee is designed for small to mid-sized businesses in real estate, home services, legal, and nonprofit sectors. It fits organizations that need better communication and customer engagement, especially teams in service-focused industries that handle frequent client interactions and follow-up needs. Features and Usability ### What are the key features of Voizee? Voizee offers multi-channel communication through chat/messaging, SMS messaging, email management, and IVR, along with CRM and a customer database for contact and history management. It also includes call recording, interaction tracking, activity tracking, alerts/notifications, autoresponders, workflow management, and an API for system integration. Pricing ### How much does it cost and what fees or limitations are included? Voizee starts at $25 per month for the Start-Up plan, which includes 300 monthly credits and one website widget. Other flat-rate plans are Business at $59, Corporate at $99, and Marketer at $249 per month. A free trial is available, with no extra fees listed. Integrations ### Which third-party tools and platforms does Voizee integrate with? Voizee integrates with 10 third-party tools and platforms, including CRM and nonprofit tools like Bloomerang, Follow Up Boss, and Little Green Light, plus marketing and website platforms such as ClickFunnels, Google Analytics 360, Gravity Forms, WordPress, ChatGPT, Pabbly Connect, and Zapier. Getting Started and Support ### What training and onboarding options does Voizee offer? Voizee provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs of key features and steps. Getting Started and Support ### What customer support options does Voizee offer? Voizee provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users can choose the channel that fits their need for self-service or direct contact. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,339 Customer Communications Management reviews Capterra data shows that buyers of Customer Communications Management rank the following features as their top priorities: - **SMS Messaging** (**57%** of reviewers rated this feature as critical) - **Chat/Messaging** (**42%**) - **Multi-Channel Communication** (**33%**) Voizee supports all three of the features reviewers value most: **SMS Messaging**, **Chat/Messaging**, and **Multi-Channel Communication**. Together, these capabilities help businesses manage customer conversations across channels, respond faster through text and chat, and maintain more consistent communication, allowing teams to improve service quality and stay connected with customers more effectively. SMS Messaging 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Chat/Messaging 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Multi-Channel Communication 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Alerts/Notifications 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Dashboard 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Voizee 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Adjust communications based on previous interactions or personal preferences Send messages via SMS Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/10029527/Voizee/pricing/) Start-Up $25.00 Flat Rate,Per Month It includes: - 300 credits - 1 website - Default caller ID - Live chat Business $59.00 Flat Rate,Per Month It includes: - 1,000 credits - 3 websites - 2-way SMS - Custom caller ID - Call recording Corporate $99.00 Flat Rate,Per Month It includes: - 2,000 credits - 10 websites - Branding removal - Virtual phone system Marketer $249.00 Flat Rate,Per Month It includes: - 6,000 credits - Unlimited websites - Sub-accounts Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[ ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[ Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kevin M. Vice President Hospital & Health Care ### "Best texting/messaging platform we’ve ever used " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2026 Using Voizee has been mostly seamless. Any questions or issues have been easily addressed by their amazing support team. And the \[sensitive content hidden\] is awesome. Pros The flexibility of the platform, multi purpose use for various departments to communicate with customers. Easy setup. Cons All texting platforms must go through a process for regulation and integration. Voizee makes it as easy as possible but it’s still a bit tedious. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing Voizee Voizee had the customizations we needed and integrates seamlessly with Twilio non profit credits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Laura B. IT Health, Wellness and Fitness ### "The Only Widget You Need For Your Website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2025 Amaizing experience great software very usefull and complete platform now even better with two way sms and AI Pros What I like most about the software is its versatility and the options it offers for using text messages, calls, and emails; it's excellent software and I recommend it to everyone. Cons The dashboard may seem complex at first, but once you become familiar with its layout and features, you’ll be able to use it effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stan J. CEO Religious Institutions ### "Opening new lines of communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 12, 2025 Voizee has opened up new avenues of communication at a reasonable cost. We are looking forward to using more of their tools in the future. Pros It works! Voizee is a great way for a nonprofit like ours to reach our constituents. We've been able to get their attention in a new, convenient way. Cons We encountered a few small operating glitches at the beginning but they were quickly and efficiently resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.